Lenovo Product Expert

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April 21, 2014
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November 4, 2025
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Lenovo - IdeaCentre Tower 17 Desktop - Intel Core Ultra 7 265F - NVIDIA GeForce RTX 4060 - 32GB DDR5 Memory - 1TB SSD - Luna Grey

Feel the unstoppable force of AI-driven desktop performance. The IdeaCentre Tower~s Intel Core Ultra 7 and NVIDIA RTX4060 graphics deliver ultra-smooth gameplay, lightning-fast edits, and smart multitasking. Designed for demanding projects, intense gaming, and future-ready performance, it~s the AI PC powerhouse engineered to take you further.

Which of the two HDMI ports is HDMI 2.1? There is one next to the VGA and a second one near the DisplayPorts. I am having trouble with the one near the VGA port. The monitor keeps saying that there is no signal.

Hi Viewer1,

Both the HDMI port on the systemboard and graphics card are HDMI 2.1. Also, we are sorry to hear that you're having trouble with connecting the external monitor via the systemboard's HDMI output. To try to resolve this, we recommend starting by beginning to check video cable connections and ensuring they are properly connected and support the monitor's video output type and specifications. If the connections are secure, check if the computer is turned on and functioning correctly. Restart the computer and see if the monitor detects the signal. If the problem persists, there might be an issue with the graphics card, the video cable, or the monitor itself.

Next, try to update system drivers via the Lenovo Vantage app on your IdeaCentre Tower. Start by opening the Vantage app, then selecting the Check for updates button on the homepage of the application. Apply all available updates and ensure that they are all installed successfully, restarting your system after updates are applied if the system doesn't reboot itself.

Please let us know if there's anything else we can do to help!

2 months ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga 7i 2-in-1 - Copilot+ PC - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 Processor - 16GB Memory - 1TB SSD - Luna Grey

Create anywhere with the Yoga 7i 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, edit, or present like a pro. Powered by Intel Core Ultra Processor and a 40+ TOPS NPU, this Copilot+ PC balances power and efficiency. The 16" LCD display with up to 120Hz refresh and Dolby Vision delivers stunning visuals.

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What material is the case made of, metal or plastic?

Hi Michelle,

The casing of the Yoga 7i 2-in-1 is made of aluminum.

Please feel free to reach out to us with any other questions!

2 months ago

Posted by:

Lenovo Product Expert

Lenovo - Idea Tab Pro with Tab Pen Plus - 12.7" Tablet - 256GB - Luna Grey

Elevate your academic journey with the Lenovo Idea Tab Pro, powered by the MediaTek Dimensity 8300 for 60% more power*. Instantly search or translate information on your screen with Circle to Search with Google, all without switching apps, enhanced with the precision of the Lenovo Tab Pen Plus. The Lenovo Idea Tab Pro comes with the Google Gemini app. Chat with Gemini to supercharge your creativity and productivity. Get help writing, planning, learning and more. Enjoy both your studies and downtime on a stunning 12.7~ 3K display, while quad JBL speakers deliver immersive sound for your favorite shows. With all-day battery life, stay connected and entertained from class to chill time.

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Can you put a micro SD card in for additional storage/memory space?

Hi Fashionangel26,

The Idea Tab Pro does feature a microSD card slot for external storage use. To note, the SD card cannot be used to store system apps.

Please feel free to reach out to us with any other questions!

2 months ago

Posted by:

Lenovo Product Expert

Lenovo - Digital Pen 2 - Grey

The Lenovo Digital Pen 2 is a testament to innovation and user-centric design. With an enhanced grip, elastomer pen tip for precision, extended battery life, and quick-access buttons, it provides an elevated creative experience. Whether you're a professional artist, a student, or simply someone who values seamless functionality, this pen is designed to transform your digital interactions into natural and fluid expressions. Unleash your creativity, sign documents with finesse, and sketch your imagination into reality with the Lenovo Digital Pen 2.

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Is the lenovo pen battery operated meaning it can't be charged?

Hi there,

The Lenovo Digital Pen 2 is battery operated, using AAAA (4xA) batteries.

Please feel free to reach out to us with any other questions!

2 months, 1 week ago

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Lenovo Product Expert

Lenovo - LOQ 15.6" Full HD Gaming Laptop - AMD Ryzen 5 7235HS - 12GB Memory - NVIDIA GeForce RTX 4050 - 512GB SSD - Luna Grey

Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.

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I am wondering what gen in SSD does the motherboard run on? Also would love to know a good efficient recommendation for a 1TB SSD to go into the secondary drive slot. Lastly, when a upgrade is done to the 2nd slot, is it okay to upgrade it again later on?

Hey H,

This LOQ 15 features a 512GB SSD M.2 2242 PCIe 4.0x4 NVMe. Also, regarding adding another storage drive in the system's open M.2 2280 PCIe 4.0 x4 slot, you can expand whenever you'd like and use a drive of your choice. Since Lenovo doesn't offer their own internal drives as of yet, we don't have a direct recommendation but do long as the drive fits the slot and is a 4.0 x4 NVMe, you should get good performance with it.

Please feel free to reach out to us with any other questions!

2 months, 1 week ago

Posted by:

Lenovo Product Expert

Lenovo - LOQ 15.6" Full HD Gaming Laptop - Intel Core i5-13450HX - 16GB Memory - NVIDIA GeForce RTX 5050 - 512GB SSD - Luna Grey

Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 14th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.

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Is the ram single, or dual channel? And what's the upgrade capability?

Hi Roo,

This LOQ 15 features 1x 16GB SO-DIMM DDR5-4800 memory module installed, but it does have two DDR5 SO-DIMM slots that are dual-channel capable.

Please feel free to reach out to us with any other questions!

2 months, 1 week ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga Tab Plus - 12.7" Tablet - 256GB with Keyboard Stand + Pen - Seashell

Lenovo's first AI tablet empowers you to create and turn ideas into reality. Experience the freedom to explore, create, and achieve with Lenovo Yoga Tab Plus. Powered by the Snapdragon 8 Gen 3 processor, it delivers personalized AI assistance tailored to your unique needs, giving you the independence to bring your ideas to life on your terms. Whether you~re enjoying the flexibility to operate offline, choosing to connect to the cloud, or simply unwinding with immersive Harman Kardon audio, this tablet adapts effortlessly to your lifestyle. Boost your productivity and creativity with AI assistance on the 12.7" 3K anti-reflection PureSight Pro display. With the included Lenovo Tab Pen Pro and ergonomic keyboard, you~re empowered to accomplish more, manage tasks with ease, and recharge when you need it. Discover more. Delight more.

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does this have a gyroscope, accelerometer and/or a compass?

Hi there,

The Yoga Tab Plus features an accelerometer and gyroscope, but not a magnetometer which will impact compass support without an internet connection.

Please feel free to reach out to us with any other questions!

2 months, 1 week ago

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Lenovo Product Expert

Lenovo - Tab Pen Plus - Gray

The Lenovo Tab Pen Plus offers 4,096 pressure levels, palm rejection, and tilt detection for precise and intuitive sketching or note-taking.

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Can this be used with Microsoft whiteboard

Hi JGiul,

Yes, you shouldn't experience any issues with using the Tab Pen Plus for Microsoft Whiteboard.

Please feel free to reach out to us with any other questions!

2 months, 1 week ago

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Lenovo Product Expert

Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U - 16GB Memory - 512GB SSD - Abyss Blue

The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel Core i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-11 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.

How does it have antivirus?

Hi Abdul,

The system does come preloaded with McAfee security software that can be leveraged if you take advantage of their 30-day trial offer. The Windows 11 operating system also features Windows Security for comprehensive system security.

Please feel free to reach out to us with any other questions!

2 months, 1 week ago

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Lenovo Product Expert

Legion Go 8.8" 144Hz WQXGA Gaming Handheld - AMD Ryzen Z1 Extreme - 16GB with 1 TB SSD - Windows

Experience true versatility with Legion Go handheld Gaming PC from Lenovo.

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Yes can this device connect to wireless headphones

Hi Escgear,

Yes, you can connect Bluetooth devices including headphones to the Legion Go.

Please feel free to reach out to us with any other questions!

2 months, 1 week ago

Posted by:

Lenovo Product Expert