Lenovo Product Expert
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- Answer Count35172
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- First AnswerApril 21, 2014
- Last AnswerDecember 1, 2025
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Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 13th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
Does this ship with 170w charger or the 245w charger?
Hey Creamy,
This LOQ 15 ships with a 245W power adapter in the box.
Please feel free to reach out to us with any other questions!
This LOQ 15 ships with a 245W power adapter in the box.
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
Level up with the Yoga Slim 7x! It's not just smart ~ it's your creative sidekick that knows what you need before you do. Crafted for creatives, this laptop is the tech you've been dreaming of. Not just keeping up, but setting the pace, this sleek AI powerhouse is shaping the future, making every moment of creation as bold as your ideas. Welcome to the next evolution of computing.
What kind of printer do I need for this laptop?
Hey there,
While there isn't a set type of or series of printer that may work best, since this Yoga Slim 7x is built on ARM system architecture, we recommend reading reviews to see what printers other users that they have found to work well. Functionality across the board should be similar with most modern printer options, but should you need it for your reference, here's a web address to visit a Microsoft Support webpage called "Help with installing printers on ARM PCs": https://support.microsoft.com/en-us/windows/help-with-installing-printers-on-arm-pcs-fe3e5b19-a15a-4ae6-a0c0-502b45f1b4c9
Please feel free to reach out to us with any other questions!
While there isn't a set type of or series of printer that may work best, since this Yoga Slim 7x is built on ARM system architecture, we recommend reading reviews to see what printers other users that they have found to work well. Functionality across the board should be similar with most modern printer options, but should you need it for your reference, here's a web address to visit a Microsoft Support webpage called "Help with installing printers on ARM PCs": https://support.microsoft.com/en-us/windows/help-with-installing-printers-on-arm-pcs-fe3e5b19-a15a-4ae6-a0c0-502b45f1b4c9
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
Lenovo Legion Go 2 isn~t just a handheld. It~s a modular rig built for serious gaming. Detachable Legion TrueStrike controllers unlock multiple play modes, including FPS mode with mouse-like precision. Powered by the AMD Ryzen Z2 Extreme processor, an 8.8" 144Hz Lenovo PureSight OLED gaming display, and a massive 74Wh battery, it~s designed to push further, play longer, and stay unplugged.
Will this support and utilize the speeds available on Micro SD Express cards? Or will this only use standard Micro SD?
Hey Proberge,
The Legion Go 2 will support high performance read/write speed microSD cards.
Please feel free to reach out to us with any other questions!
The Legion Go 2 will support high performance read/write speed microSD cards.
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
Turn your vision into reality with smarter tools and connections. The Yoga Pro 9i Aura Edition, powered by Intel Core Ultra processors and NVIDIA discrete graphics, boosts AI-driven performance for seamless rendering, multitasking, and edits. Lenovo X Power keeps it cool, while the PureSight Pro Tandem OLED display brings your work to life with vivid colors.
Will this work in closed clamshell mode?
Hey ETA,
Yes, although you may need to open the laptop to power it on at first, then close the lid. To learn about what setting to toggle to enable this, please see below:
1. Open the Start menu.
2. Search for "lid".
3. Select 'Choose what closing the lid does'.
4. Under ‘When I close the lid:’, select 'Do nothing' for both 'On battery' and 'Plugged in'.
5. Click 'Save changes'.
Please feel free to reach out to us with any other questions!
Yes, although you may need to open the laptop to power it on at first, then close the lid. To learn about what setting to toggle to enable this, please see below:
1. Open the Start menu.
2. Search for "lid".
3. Select 'Choose what closing the lid does'.
4. Under ‘When I close the lid:’, select 'Do nothing' for both 'On battery' and 'Plugged in'.
5. Click 'Save changes'.
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
For aspiring esports gamers, Intel Core Ultra Processors with 24 cores deliver powerful performance for gaming and content creation. Next-gen NVIDIA GeForce RTX graphics with AI-enhanced DLSS and ray tracing provide a leap in gaming performance. Lenovo AI Engine+ optimizes your system in real-time for peak performance. Encased in sleek Eclipse Black with AI-synced RGB lighting, the Lenovo PureSight OLED display ensures low latency and high refresh rates for competitive gaming. Legion Coldfront: Hyper~s turbo-charged fans and vacuum-sealed heat pipes keep your system cool and quiet. With Legion Truestrike~s 1.6mm key travel and soft-landing switches, your precision improves. Legion Space offers custom overclocking and AI-driven game coaching for your path to success.
Is the SSD's upgradable as well as the RAM?
Hey JuanCL,
Yes, the Legion Pro 5i features two memory modules that are removable, along with two M.2 2280 SSD slots for storage upgradability.
Please feel free to reach out to us with any other questions!
Yes, the Legion Pro 5i features two memory modules that are removable, along with two M.2 2280 SSD slots for storage upgradability.
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 13th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
Is there another slot for an additional NvMe?
Hey GT,
Yes, this LOQ 15 features an open M.2 2280 SSD slot for storage expansion.
Please feel free to reach out to us with any other questions!
Yes, this LOQ 15 features an open M.2 2280 SSD slot for storage expansion.
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
Smarter computing meets bold design and durability. As a Copilot+ PC, the IdeaPad Slim 3x features up to 45 TOPS NPU for AI, multitasking and smooth video calls. Its 15.3" 16:10 display delivers elevated visuals, while the rugged chassis ensures reliability. With all-day battery life and Rapid Charge, to get two hours of power in 15 minutes.
Does it have MS OFFICE or equivalent?
Hey DNA43123,
The most commonly used Office apps are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.
Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466
Please feel free to reach out to us with any other questions!
The most commonly used Office apps are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.
Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
How to set up for use? I've tried 2 new laptops (not Lenovo) but couldn't get into either to use. Setup was technical without any explanation or directions-- seem to require a PhD in computer technology.
Hey Pinky,
Due to the variations found in the Windows Setup, out-of-the-box experience, there are no set of instructions to follow; but, if you're having trouble, we recommend working with a support service like Geek Squad or contacting Lenovo Support at: 877-453-6686, to speak with someone who may help by providing a solution for you.
Please feel free to reach out to us with any other questions!
Due to the variations found in the Windows Setup, out-of-the-box experience, there are no set of instructions to follow; but, if you're having trouble, we recommend working with a support service like Geek Squad or contacting Lenovo Support at: 877-453-6686, to speak with someone who may help by providing a solution for you.
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
Does it have marine gps
Hey Mitch,
This IdeaPad 1 does not support location services without an internet connection, as it does not feature any hardware-based location solutions.
Please feel free to reach out to us with any other questions!
This IdeaPad 1 does not support location services without an internet connection, as it does not feature any hardware-based location solutions.
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert
Get this user-friendly Chromebook for its big screen and high performance at great value. With Intel Inside, the IdeaPad 3i Chromebook 15" loads content-rich webpages quickly, provides brilliant video playback, and lets you multitask effortlessly while delivering up to 10 hours of battery life. Control your smart devices or manage your day with Google Assistant on Chromebook. It~s 15" portable thin and light casing integrates an easy-to-flip lid, privacy shutter and large trackpad.
Does it come with a charger
Hey,
Yes, this IdeaPad 3i Chromebook ships with a 45W USB-C power adapter in the box.
Please feel free to reach out to us with any other questions!
Yes, this IdeaPad 3i Chromebook ships with a 45W USB-C power adapter in the box.
Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by:
Lenovo Product Expert