Lenovo Product Expert

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April 21, 2014
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September 13, 2025
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Lenovo Product Expert's Answers

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Lenovo - IdeaPad 1 15.6" Full HD Touchscreen Laptop - AMD Ryzen 5 7520U - 8GB Memory - 256GB SSD - Abyss Blue

The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.

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Could I connect a photo scanner to this laptop?

Hi there,

You should be able to use the photo scanner so long as it this IdeaPad 1 is compatible with the scanner, meeting its system requirements. If the scanner works with Windows based systems and connects via Bluetooth or USB, it should work with this IdeaPad.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5-1334U - 16GB Memory - 512GB SSD - Abyss Blue

The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel Core i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-11 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.

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Does it have an HDMI output? Looking for laptop for my aunt who's keen on being able to hook to her desktop monitor. If not, is there a work-around to allow her to do so? Likely she will also be using 2 USB ports already for external mouse & keyboard. Thx

Hi JJ,

This IdeaPad 1i does feature an HDMI® 1.4b for display output.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - ThinkPad X1 Carbon G13 - Copilot+ PC - 14" 3K OLED Laptop - Intel Ultra 7 with 32GB Memory - 512GB SSD - Black

With efficient performance, stunning visuals, and uncompromising security this ThinkPad empowers professionals to stay productive and connected no matter where work takes them. With an Intel Core Ultra 7 Processor, it effortlessly tackles complex tasks, from processing large datasets to running high-demand applications. The option for Intel Arc Graphics elevates the experience for users who rely on graphics-intensive software, delivering smooth visuals for editing, rendering, or presentations.

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Will BestBuy/Lenovo consider adding the touchpad option of the X1 Carbon G13 to the BestBuy's webstore?

Hi npthaiduong,

We appreciate your interest and feedback regarding the assortment of our devices at Best Buy. We will pass your comments along to the respective teams for consideration.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga 7 2-in-1 - Copilot+ PC - 16" 2K LCD Touchscreen Laptop - AMD Ryzen AI 5 340 - 16GB Memory - 512GB SSD - Seashell

Bring your ideas to life with the Yoga 7 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, present, or edit with ease. Powered by an AMD Ryzen AI 5 processor and a 40+ TOPS NPU, it finely balances power and efficiency. The 16" PureSight LCD display with 60Hz refresh and Dolby Vision delivers stunning visuals.

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What is the weight ?

Hi Wt,

This Yoga 7 2-in-1 16 weighs 4.30 pounds.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad Duet 5 Chromebook 2-in1 Laptop - 13.3" Full HD Touchscreen - Snapdragon 7cG2 - 8GB - 128GB eMMC - with Keyboard - Abyss Blue

The thin and light 13" IdeaPad Duet 5 Chromebook now packs a brilliant OLED 1920 x 1080 touch screen featuring narrow bezels for true blacks and a cinematic experience, as well as four speakers for clear and resonant audio. Get Minecraft and 3 months of Realms Plus at no cost* with purchase of a new Chromebook. Terms Apply. *Offer valid for qualifying Chromebooks purchased on or after July 1st, 2023 through September 30th, 2023 while supplies last.

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What is the average cost to replace a cracked screen?

Hi MandyJ,

Thank will depend on the severity of the damage, what surrounding and supporting components may also be damaged, and if there may be water intrusion due to the screen damage.

We recommend getting an assessment of the device to get an accurate estimate on what device repairs would be by either contacting Lenovo Support or working with your local Best Buy and Geek Squad locations.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad Slim 3i 15.6" Full HD Laptop - Intel Core i3-N305 - 8GB Memory - 128GB UFS - Arctic Grey

The IdeaPad Slim 3i is smart and made for heavy on-the-go users from libraries and cafes to airport terminals, with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Get the important stuff done on the go with powerful 13th Gen Intel Core i3 processors, the adaptive performance of Smart Power, and full-function Type-C port while you learn, work, and stream on a Full HD display with up to 88% AAR.

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Does this laptop come with any Microsoft office?

Best Answer

Hi there,

While this IdeaPad Slim 3i comes with Microsoft Office is preinstalled, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.

Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga Pro 9i 16" 3.2K Mini LED Touchscreen Laptop - Intel Core Ultra 9 - 32GB Memory - NVIDIA GeForce RTX 4060 - 1TB SSD - Luna Grey

Outstanding visuals, outsmarting algorithms, outrageous performance ~ the Lenovo Yoga Pro 9i powered by the latest Intel Core Ultra processors is everything you could ever wish for in a creator laptop. With Lenovo X Power by its side, it drives a huge boost in performance for the heaviest of creator tasks. Paired with machine learning and the dedicated AI engine of Intel Core Ultra, to boost your productivity, the Yoga Pro 9i is the most hardworking laptop for creators.

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My son plays rainbow six siege. What are the FPS expectations on the lowest and highest setting?

Hi there,

Due to variables in system configurations and settings, it is difficult to predetermine FPS with different in-game graphics settings. Based on user reviews that could be found for the Yoga Pro 9i with users that played games similar to Rainbow Six Siege, they experienced around 75 FPS on medium settings. Although the Yoga Pro 9i was not designed for gaming primarily, by adjusting settings like increasing system VRAM and setting the Yoga Pro to maximum performance mode when plugged in can boost performance for even smoother gameplay.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaCentre 3 Desktop - Intel Processor U300 - 8GB Memory - 256GB SSD - Cloud Grey

A perfect blend of form and function, the Lenovo IdeaCentre 3, powered by the latest Intel processors, has an ultra-compact design that fits seamlessly into any home. With blazing SSD storage and lightning-fast connectivity, you can connect, make, and share effortlessly with all your friends and family.

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How do I get everything off my old computer to my new computer.

Hi there,

You can use software like the Lenovo Migration Assistant via the Lenovo Vantage app, or you can work with Best Buy and Geek Squad for their in-person support and assistance with the data transfer process.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - Chromebook Plus 14" OLED 2K Touchscreen Laptop with Google AI - MediaTek Kompanio Ultra - 16GB Memory - 256GB UFS - Seashell

Big AI power. Simple to use. The MediaTek Kompanio Ultra~s 50 TOPS NPU boosts productivity and creativity with Smart Grouping, on-device image generation in the Gallery app, and more. The OLED display delivers crisp, vibrant visuals-perfect for photo editing and streaming-while quad Dolby Atmos speakers bring immersive audio. Thin, light, and built for self-starters, it lasts up to 17 hours.

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Since this Chromebook lacks a MicroSD slot, will a Type-C MicroSD card reader be compatible with it? I'm also concerned about whether this will install the "Linux/crostini" environment.

Best Answer

Hi catz3,

You can use a USB-C microSD card adapter with the Chromebook Plus 14, and the system can run Linux on Chrome or Crostini.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert

Lenovo - Refurbished ThinkCentre M710q Desktop - Intel Core i5 - 16GB Memory - 256GB SSD - Black

Optimize your productivity with this refurbished LenovoThinkCentre M710q desktop computer. The Intel Core i5 processor handles demanding applications with ease, while 16GB of RAM allows you to work efficiently with multiple open tabs. Featuring a 256GB SSD, this LenovoThinkCentre M710q ensures swift boot times and rapid data access.

When was this model first released?

Hi tony,

The ThinkCentre M710q series desktop was first announced around mid-2017, but the year of manufacture may vary with the system you receive.

Please feel free to reach out to us with any other questions!

2 months, 2 weeks ago

Posted by:

Lenovo Product Expert