Lacey - We are sorry to hear that you are having an issue with the CM18445. Due to the nature of you concern, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your VTech model number handy: CM18445. Thank you! - VTech Support
3 years, 8 months ago
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VTech Baby Monitors Team