Overall Customer Rating
4.8 out of 5
4.8
Open Ratings Snapshot
Rating breakdown 386 reviews
5 Stars
343
4 Stars
29
3 Stars
8
2 Stars
4
1 Star
2
386  reviews)
Sound Quality
4.8 out of 5
4.8
Quality
4.8 out of 5
4.8
Value
4.4 out of 5
4.4
Ease of Use
4.8 out of 5
4.8
Durability
5 out of 5
5
Comfort
5 out of 5
5
(386 Reviews)
98%of customers recommend this product. 
(
377 out of 386
)
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Overall Customer Rating
4.8 out of 5
4.8
Open Ratings Snapshot
Rating breakdown 386 reviews
5 Stars
343
4 Stars
29
3 Stars
8
2 Stars
4
1 Star
2
386  reviews)
Sound Quality
4.8 out of 5
4.8
Quality
4.8 out of 5
4.8
Value
4.4 out of 5
4.4
Ease of Use
4.8 out of 5
4.8
Durability
5 out of 5
5
Comfort
5 out of 5
5
(386 Reviews)
98%of customers recommend this product. 
(
377 out of 386
)
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Customer Rating
5 out of 5
5
Power supply
on November 12, 2021
Posted by: bmek
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Verified Purchase:Yes
Had to replace monster system that we had for 20 years. This model for the price is perfect for adding a safety valve to our audio video system.
Length of ownership: 24
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
4 out of 5
4
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Customer Rating
2 out of 5
2
Beware of Unit Creating Over Voltage Situation
on January 6, 2022
Posted by: JHeil
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I wanted this unit to deal with brown outs and maintain a supply of clean power to protect expensive electronics. I have multiple units in various rooms protecting home theatre equipment. The selling feature for me was that it could output more power than coming from the wall in a brown out situation. As this particular unit aged it started producing an over voltage situation pumping over 150 volts directly into my 65 inch TV. So it actually created the exact situation it was designed to protect against. It ended up frying my television. I am in contact with Panamax now to determine what happened so that I can prevent a similar occurrence in the future with my other 5400 units.
Mobile Submission: False
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
3 out of 5
3
Ease of Use
5 out of 5
5
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
Excellent Power Conditioner
on December 11, 2015
Posted by: TrafficMike
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from New York
Verified Purchase:Yes
This is a great power conditioner. Plenty of outlets for all A/V equipment and looks great in the cabinet. Does a great job of cleaning up any static and noise.
My Best Buy number: 2614248090
My Best Buy number: 2614248090
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Wow - worth every penny!
on November 3, 2019
Posted by: SteveA
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Verified Purchase:Yes
I had a lower end power conditioner and used it because it was logically the right thing to do. But, I finally upgraded to this unit...wow! Music sounded completely different - both streaming and original file (CD, FLAC, etc.). A whole new experience with the same Receiver, Speakers and Sub. Worth....every...penny.
Length of ownership: 23
Mobile Submission: false
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
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Customer Rating
2 out of 5
2
Up In Smoke
on March 16, 2019
Posted by: JohnB
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from Mobile,Al
I purchased this unit to help protect a number of vintage audio units that I had restored. The last being a Mitsubishi X-10 upright vertical record player. I spent over three years with a soldering iron and a magnifying glass, not to mention sourcing parts... to see it was completed.
I plugged it in to this unit, and was still in the testing phase when all heck broke loose. I’d been doing some work on it, and had left to go to the store for some parts, only to come back and there was smoke everywhere. It was the X-10. The tv next to it was plugged into a surge protector from dollar general, and it survived fine. The only other item in the house that had been plugged into a wall outlet at the time was a microwave in he kitchen, and it too had taken some kind of a surge. I still have the microwave, and it will only heat items 1 minute at a time now. A few months later, after a storm, I discovered from the power company that the power line from the street to my home was actually perforated in someway, it needed to be replaced. But that was before I spent hundreds on this unit, and thousands upgrading my home electrical system for no reason. In any event, this unit did absolutely nothing to protect that X-10 from the surge that Destroyed it and three years of labor. While I don’t see this as likely being a common problem....I certainly can’t give it any higher than two stars. And only then because it looks pretty cool
Mobile Submission: True
No, I would not recommend this to a friend.
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5 out of 5
5
Does the job
on May 2, 2016
Posted by: madhatter
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This machine gets the job done. It is very easy to setup and get going. It looks nice along with the rest of the equipment and does not look like a surge protector. The picture and the sound are a little better as well. I would recommend this product to anyone who has a home theater system.
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Hand down the best company
on March 5, 2015
Posted by: Monkeyboy86
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Verified Purchase:Yes
I have always owned Panamax surge protectors and conditioners. Expensive, yes, but my home audio and video gear is way more expensive. A protector I bought in 1997 failed in 2012 from a lightning strike. All my HT equipment survived. Panamax credited my original purchase price towards the purchase of a new one. Awesome!! Have two more of these and know I am protected in a future event.
My Best Buy number: 2497258100
My Best Buy number: 2497258100
I would recommend this to a friend!
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Customer Rating
4 out of 5
4
Great Surge Protector
on August 17, 2015
Posted by: Berks
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Verified Purchase:Yes
I've heard nothing but amazing things about this "smart" surge protector. I'm extremely excited to have purchased it. It can read both amp and voltage and has a killswitch so that your devices at home stay protected at all times.
My Best Buy number: 0541015044
My Best Buy number: 0541015044
I would recommend this to a friend!
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