A:
Thanks for your interest in the RF25HMEDBSR. I'm not familiar with the circumstances surrounding the particular issues you're referring to. Since there are different factors that can cause a leak, some of which are not related to the product's performance itself, it's important to have each issue evaluated by a qualified technician to determine the cause and find a suitable solution.
Samsung takes great care to produce high quality products. If issues do arise, the Customer Service Team and competitive warranty are there to help resolve it. The warranty on the RF25HMEDBSR covers parts and labor for one year; five years parts and labor for the sealed system; and another five years (10 years total) on the compressor part.
We appreciate your consideration and hope this helps to reassure you of Samsung's commitment to quality.
- Ms. Samsung