for GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer

10 years ago

+1point

1out of 1found this answer helpful.

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A:

About 40 for quick wash, and 50 for the other cycles. Longer if you rinse twice, and auto soak...like 55min

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Posted by:

Horn1chris

from

Austin, TX

10 years, 4 months ago

+4points

5out of 6found this answer helpful.

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A:

average time is 30-45 mins depending on the size of the load.

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Posted by:

thelaundrypro

from

ocala, florida

10 years, 8 months ago

+1point

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Best Answer

A:

Hi-this is Sue from GE. I am happy to assist you.

I have provided the approximate wash cycle times below. The actual times could be several minutes more or less. These times do not include any additional options or
fill times.

Whites Heavy: 50
Permanent Press Regular:46
Colors Regular:47
Speed Wash:33
Delicates:40
Handwash:43
Jeans:52
Towels/Sheets: 58
Quick Rinse:18
Drain&Spin:6

Thanks for checking with us.

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Posted by:

10 years, 8 months ago

+27points

28out of 29found this answer helpful.

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7 answers

WATER LEVELS

Q:

my mother just bought this machine and she is not statisfied with the water not covering up the clothes in the machine what is wrong with it?

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Posted by:

Anonymous

10 years, 8 months ago

+3points

3out of 3found this question helpful.

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Answers

A:

I have the same issue. I DO NOT use the auto water setting. I basically have to do smaller loads, and more of them, which is irritating. The tub is so nice and deep it would be nice to have a setting for "fill it up". I do understand about water restrictions, but I live in an area where luckily we don't have them.

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Posted by:

Chrissybear

from

Maywood, IL

8 years, 9 months ago

+2points

2out of 2found this answer helpful.

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A:

Nothing wrong with the machine. It is with the regulations imposed on manufacturers to use less water. I fill up mine with a hose after it stops filling automatically. Make sure that you don't overflow it. Just to cover the clothes, never passed the top of the agitator's fins.

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Posted by:

MDUSA1

from

Ann Arbor

9 years ago

+1point

2out of 3found this answer helpful.

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A:

According to the manual you have to run to small, quick cycles without clothes to calibrate the machine. Most people with the same problem as you missed that in the manual. Have you tried manually setting the first dial to a larger/higher setting?

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Posted by:

kernman

9 years, 1 month ago

+2points

2out of 2found this answer helpful.

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A:

Don't use auto sense. Auto sense is a problem with all washers don't know why just is.Set it manually works great.

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Posted by:

Devilishdirector

9 years, 3 months ago

+3points

3out of 3found this answer helpful.

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A:

High efficiency washers run with very little water and HE detergent. Bypass the auto fill and set the load size manually and use regular detergent.

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Posted by:

from

Wilmington, MA

9 years, 10 months ago

+1point

1out of 1found this answer helpful.

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A:

It is true that the water will not cover the clothes on the precise fill setting so if you don't like that set the water level higher on the selector and put in less clothes. I experimented with various methods because of the water level and determined that if I pretreated everything for spots,added a bit of clorox 2 and put in less clothes that setting will clean everything and save me money.

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Posted by:

luckyintc

from

Traverse City,MI

10 years, 8 months ago

+2points

2out of 2found this answer helpful.

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Best Answer

A:

Hi-this is Sue from GE. I am happy to assist you.

Model GTWN4250DWS ENERGY STAR® qualified; therefore, it meets or exceeds federal guidelines for energy efficiency and provides year-round energy and money savings. This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal. It features PreciseFill with the option of 5 water level selections. PreciseFill will automatically measure the load size and add just the right amount of water for the load. Or, you can manually choose from one of the 5 water level settings, Small, Medium, Large, Extra Large, or Super.

Thanks for checking with us!

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Posted by:

10 years, 8 months ago

+12points

15out of 18found this answer helpful.

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5 answers

Agitator speed

Q:

Seems like all cycles are a very slow agitation speed. Is there a way to increase the speed?

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Posted by:

Anonymous

9 years, 1 month ago

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Answers

A:

If there are no people around, throwing it out the window would be a good idea..Will be buying a new machine and hopefully it will work properly and NOT have the water saver. Whoever came up with that idea would make a good torturer.

by

Posted by:

Magdalena

from

Queens

8 years, 9 months ago

+3points

3out of 3found this answer helpful.

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A:

NO WAY. It has the computer pre-programed this way. Enjoy it as it is, otherwise you would go crazy. I don't like it either at all.

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Posted by:

MDUSA1

from

Ann Arbor

9 years ago

+2points

2out of 2found this answer helpful.

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A:

I have no problem with the agitator speed, it does a fine job.

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Posted by:

einerson2473

9 years ago

+1point

1out of 1found this answer helpful.

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Best Answer

A:

Hello - this is Nancy at GE and I am happy to help you. Your new GE washer has the hydrowave wash system. The hydrowave wash system makes a longer 360 degree stroke and operates in both directions. This allows the clothing to travel longer in the water instead of short aggressive strokes. The longer travel helps to improve the turnover of clothing and gentle cleaning helps prevent fabric wear and color fading. The smoothness of the HydroWave wash system is also much quieter. I hope this helps! Thanks for checking with us!

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Posted by:

9 years, 1 month ago

+5points

6out of 7found this answer helpful.

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A:

According to the manual the different modes produce different agitation movement. I don't think they increase speed but they do change the pattern and duration. I think agitating any faster could result in clothes getting stuck or twisted unnecessarily. For me, I set everything to "whites" mode and it does the best as a general setting - good agitation and faster spin speed.

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Posted by:

kernman

9 years, 1 month ago

+5points

5out of 5found this answer helpful.

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6 answers

How loud is this washing machine?

Q:

How loud is this washing machine? Is there a decibel specification? Thank you.

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Posted by:

qguy

from

California

10 years, 3 months ago

0points

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Answers

A:

Not loud don't know the db

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Posted by:

washeruser

9 years, 6 months ago

-1point

0out of 1found this answer helpful.

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A:

This washer is far quieter than I have experienced with traditional "old old school" top load washers. I hear the odd whir here and there and a little on the spin cycle, but nothing distracting or loud the way older top load washers are.

by

Posted by:

PhilHopkins

from

Chattanooga, TN

9 years, 6 months ago

0points

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A:

Don't know decibel level but we think it is very quiet.

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Posted by:

Consumer

9 years, 7 months ago

0points

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A:

It is much quieter than the last two Maytag machines I owned. Couldn't find anything about decibels in the doc provided.

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Posted by:

from

Wilmington, MA

9 years, 10 months ago

0points

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A:

mine is very quiet.

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Posted by:

brynnann

from

lincoln mt

10 years, 1 month ago

0points

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Best Answer

A:

Hello Qguy - this is Nancy at GE and I am happy to help you.

GE does not have a decibel rating on our washing machines. This washer uses the HydroWave wash, which is a very quiet agitator wash system. Sounds you may hear include a metallic clicking when the shifter mechanism is engaging or disengaging, back and forth swoosh during agitation, water flow changes during the fill, and humming or gurgling when the water drain pump is running,

I hope this helps! Thanks for checking with us!

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Posted by:

10 years, 3 months ago

+4points

5out of 6found this answer helpful.

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6 answers

water level

Q:

I have it set on super and does not fill to at least 3/4 from top. How to fix? I am not satisfied with this new machine.

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Posted by:

Anonymous

9 years, 10 months ago

0points

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Answers

A:

Be sure to keep the lid closed. When the machine fills, the basket turns to soak the clothes slowly. The machine stops to let the clothes soak for a minute or two then starts to wash. If you interrupt the wash cycle, it confuses the machine. You can press the start button and hold it in to the count of 5 to stop the washer. Then press start again to restart the cycle. The water level is fine once everything gets wet. Use the power rinse cycle. It is best to get clothes clean and most of the water out so that drying time is shorter.

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Posted by:

singleVTMom

from

Burlington, VT

9 years, 4 months ago

-1point

0out of 1found this answer helpful.

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A:

These new top loading washers are not meant to wash as many clothes per each wash. You can still put a reasonable amount of clothes in per load but don't stuff it.

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Posted by:

moderntoploadwasher

from

ohio

9 years, 4 months ago

0points

1out of 2found this answer helpful.

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A:

That's the way all the new machines are made now because of the government regulations on new washing machines. On automatic the machine has water level below the cloths and squirts water on them. You can bypass this by using the manual water level setting, but as you found out, that means you can't completely fill up the washer with cloths if you want the water level over the cloths.

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Posted by:

pvwebb

from

Carrollton, TX

9 years, 9 months ago

+1point

1out of 1found this answer helpful.

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A:

DO YOU HAVE CLOTHES IN WASHER WHEN YOU NOTICE THIS?WASHERS ALSO ALLOW SO MUCH ROOM FOR THE AGITTOR TO WORK,OR WATER WOULD BE COMING OUT LID

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Posted by:

TOMMY

9 years, 9 months ago

+1point

1out of 1found this answer helpful.

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Best Answer

A:

There is nothing you can do, that is just how it was engineered. Return the machine if you still can.

by

Posted by:

TexasMoon

from

Houston, TX

9 years, 9 months ago

+1point

1out of 1found this answer helpful.

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A:

Hello- This is Lisa from GE. I am happy to assist you. If you select Precise Fill (automatic option), the water level will be between approximately 7" and 14". If you choose the SUPER load size, the washer will fill with approximately 14" of water. 14 inches is an approximate fill level and can be less. Fill levels may vary depending on the density and amount of clothes in the washer. This level would be without clothing. Thanks for checking!

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Posted by:

9 years, 10 months ago

-3points

0out of 3found this answer helpful.

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6 answers

Fill takes to long

Q:

Any reason why the fill takes so long before it starts to wash, also it fills and then it starts flashing and I have to hit the start button again to start the wash.

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Posted by:

Anonymous

10 years, 6 months ago

+1point

1out of 1found this question helpful.

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Answers

A:

Make sure and check water filter on hose this is a common problem and have had to clean mine a couple of times.

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Posted by:

Devilishdirector

9 years, 3 months ago

0points

0out of 0found this answer helpful.

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A:

Don't open the lid. When the washer fills, the basket spins slowly to wet the clothes, then lets the clothes soak before it starts to wash. Leave the washer alone. If you lift the lid, it needs to reset the cycle which delays the wash cycle.

by

Posted by:

singleVTMom

from

Burlington, VT

9 years, 4 months ago

0points

0out of 0found this answer helpful.

Was this answer helpful?00

A:

Something doesn't sound right with the washer controls

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Posted by:

moderntoploadwasher

from

ohio

9 years, 4 months ago

0points

0out of 0found this answer helpful.

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A:

Mine does not take long to fill, maybe a water pressure issue or a blockage in your fill hoses? Also, manual says the light will flash if the cycle is paused(press start to start, press start again to pause, light blinks, press start to resume).

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Posted by:

from

Wilmington, MA

9 years, 10 months ago

0points

0out of 0found this answer helpful.

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A:

Did you call a technician? My washer does not have any of these problems, sounds like something is wrong.

by

Posted by:

Janiewany

from

Canton, Oh

10 years, 6 months ago

+1point

1out of 1found this answer helpful.

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Best Answer

A:

Hi-this is Sue from GE. I am happy to address the concerns with your washer.

Slow fill can result when the water pressure is too low. To check your water pressure, contact your water company. Try using the washer when no other water sources in the home are being used. If the washer is in the fill mode too long, it will stop. That is most likely why the light flashes and you have to hit the start button again to start the wash. Slow fill can also result from stopped up screens in the washer water valve. To check your screens:
Unplug the washer from the wall outlet.
Turn off the water at inlet faucets.
Pull the washer away from the wall to allow enough room to get behind.
Locate the hose connections on your washer, take a pair of slip-joint pliers and turn the metal hose connections counter clockwise to remove.
Allow the hoses to hang into a bucket to catch water. Inside the fitting on the washer are the screens.
Clean the screens.
Metal screens need to be gently pried out with a small pocket screwdriver.
Plastic screens can be pulled using a pair of long nosed pliers.
In some instances, you may have to replace the screens, re-attach the hoses, turn the water on and check for leaks.
Plug the washer into wall outlet. Slide the washer back into place.

The washer will not start to fill with lid open on Auto Load sensing settings. If the electronics need to be reset, unplug the washer, wait 2 minutes, plug back in and press START.

If the above suggestions do not correct the situations, service may be required. You can contact GE Consumer Service at 1-800-432-2737.

I hope this is helpful. Thanks for checking with us!

by

Posted by:

10 years, 6 months ago

+3points

3out of 3found this answer helpful.

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4 answers

Why does clothes come out so wrinkled ?

Q:

Clothes are really wrinkled after washing. After clothes come straight from the dryer, clothes are still wrinkled. Clothes I would hang up after taking from the dryer have to be pressed now. Bought the washer in January of this year. Is there a solution for eliminating so many wrinkles in my clothes ?

by

Posted by:

Anonymous

9 years, 2 months ago

0points

0out of 0found this question helpful.

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Answers

Best Answer

A:

I also find that clothes are more wrinkled. I do not overload the washer or mix loads of light shirts and heavy sweatshirts. I think it is because of the extremely high-speed spin, since the wash cycle is pretty calm. I have found that the only solution is to put clothes in the dryer, even on just the air setting with no heat, for a few minutes, before I hang them on a clothes line. But that is inconvenient, and lengthens the time it takes to do laundry. I don't always have time to do that. So the wrinkling problem is really a problem, since I hang dry all of my clothes (but not towels, sheets, underwear, etc.). Using fabric softener does not affect it either way, as another person wrote.

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Posted by:

CSS

from

NJ

9 years ago

+2points

2out of 2found this answer helpful.

Was this answer helpful?20

A:

Yes. Put the Option selector at "Deep water Rinse" for all your loads and leave it there. It trick the computer to think that you are using softener and is drawing more water. NEVER USE SOFTENER IN ANY WASHING MACHINE. It is waste of money and the clothes come out more soiled. At this setting, you would not have the clothes as wrinkled.

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Posted by:

MDUSA1

from

Ann Arbor

9 years ago

+1point

2out of 3found this answer helpful.

Was this answer helpful?21

A:

I haven't had this problem. I always move things to the dryer as soon as the washer is done, and I don't overload the washer or the dryer when doing clothing that might wrinkle. If I have some shirts in with lots of other things, like heavy towels, I'll dry just the shirts first and remove them from the dryer immediately to hangers. This works fine for me. I use Tide, but I doubt if that makes a difference.

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Posted by:

Mary

from

CA

9 years ago

-2points

0out of 2found this answer helpful.

Was this answer helpful?02

A:

Hello, This is Joyce from GE. I am sorry to hear you are having this issue. I will be happy to help. Reasons for wrinkling could be due to the following: Improper sorting of the load (i.e. loading large, heavy items with lightweight, delicate materials).Too many items in washer for the load size. Use of incorrect wash and drying cycles. Incorrect water level during the wash cycles (not enough water for amount of clothes). Washing repeatedly in water that is too hot for fabric. Accumulations of lime scale due to use of carbonate detergents. Failure to use fabric softener. Leaving clothes in dryer after tumbling stops. If you have any additional questions, please feel free to contact our GE Answer Center at 1-800-626-2000. Thanks so much for checking with us. Have a good day!

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Posted by:

9 years, 2 months ago

-13points

0out of 13found this answer helpful.

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5 answers

Can I open the washer during the wash cycle without it starting to drain outthe water?

Q:

Sometimes you might want to throw in another piece of clothing after the washer has filled and started the wash cycle. Can you do so and not have the water start running out or can you open the lid to just check to see if everything is ok?

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Posted by:

BJS

from

Frederick MD

8 years, 9 months ago

+1point

1out of 1found this question helpful.

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Answers

A:

Yes haven't had any issues yet

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Posted by:

Devilishdirector

8 years, 8 months ago

0points

0out of 0found this answer helpful.

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A:

I have opened it during wash cycle nothing happened. When in soak mode it will just stop but start again. I know what you mean by draining water mine does not.

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Posted by:

vip1066

from

Easton PA

8 years, 8 months ago

0points

0out of 0found this answer helpful.

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A:

We have been able to add items during the cycle without issue nor without restarting. I think if you're using the 'auto water level' setting it could throw off the weight. But if you're just adding a t-shirt or a few socks, it shouldn't make a huge difference.

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Posted by:

Bryan

8 years, 9 months ago

0points

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Best Answer

A:

Absolutely not..It empties right away. There are times it does not even go thru the rinse cycle.

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Posted by:

Magdalena

from

Queens

8 years, 9 months ago

+3points

3out of 3found this answer helpful.

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A:

Hello BJS - this is Nancy at GE Appliances and I am happy to help you. Yes, if the wash cycle is in progress and you want to add an item, you can open the lid, add the item, and then close the lid. As long as you do not change the cycle selector dial, the water will not drain out. I hope this helps! Thanks for checking with us and for choosing GE!

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Posted by:

8 years, 9 months ago

0points

0out of 0found this answer helpful.

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7 answers

Is the tub and drum stainless steel? It says so but one reviewer said it was plastic.

by

Posted by:

pt

from

Az

10 years, 5 months ago

+2points

2out of 2found this question helpful.

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Answers

A:

Stainless steel

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Posted by:

Mom4tiara

from

Missouri

9 years, 3 months ago

0points

0out of 0found this answer helpful.

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A:

The drum on mine is stainless steel and the agitator is white plastic.

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Posted by:

from

Wilmington, MA

9 years, 10 months ago

0points

0out of 0found this answer helpful.

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A:

Mine was stainless steel

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Posted by:

UnhappyMouse

from

San Diego, CA

10 years ago

0points

0out of 0found this answer helpful.

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A:

it is stainless steel.

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Posted by:

pghKCCO

from

pittsburgh, pa

10 years ago

0points

0out of 0found this answer helpful.

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A:

Stainless steel

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Posted by:

Horn1chris

from

Austin, TX

10 years, 4 months ago

0points

0out of 0found this answer helpful.

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Best Answer

A:

They ARE stainless steel.

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Posted by:

mkfisher1

from

Tennessee

10 years, 5 months ago

+1point

1out of 1found this answer helpful.

Was this answer helpful?10

A:

Hello PT - this is Nancy at GE and I am happy to help you.

Yes, this washer has a stainless steel wash basket.

I hope this helps! Thank you for contacting GE!

by

Posted by:

10 years, 5 months ago

+1point

1out of 1found this answer helpful.

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6 answers

Load Size

Q:

Will this machine hold and clean a queen size comforter? I have a fairly new HE without an agitator, and it does not clean my blankets or comforters. I hate going to laundromat for my bedding.

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Posted by:

LadyLaine

from

Michigan

8 years, 11 months ago

0points

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Answers

A:

We just washed our king-size quilt and it worked fine. If you have a thick comforter, it might be a stretch.

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Posted by:

Bryan

8 years, 9 months ago

0points

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A:

It will hold a queen size because I washed mine in it. The only trouble is that you have to go back and forth filling the machine with water because it never and I mean never fills to the proper water level. It does not matter if it is a small or large load or super...the water level is the same...LOW.

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Posted by:

Magdalena

from

Queens

8 years, 9 months ago

0points

0out of 0found this answer helpful.

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A:

Yes! We have a king and everything fits perfect!

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Posted by:

Cristinchildre

8 years, 9 months ago

0points

0out of 0found this answer helpful.

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A:

Yes i have washed my King comforter and it cleaned it perfectly. This washer allows you to pick water level which a feature I love about this washer

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Posted by:

Nbrown

from

Alabama

8 years, 10 months ago

0points

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Best Answer

A:

I put my queen in the washer do a double cycle and comes out clean

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Posted by:

tylercb

from

fargo, nd

8 years, 10 months ago

+1point

1out of 1found this answer helpful.

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A:

Hello LadyLaine - this is Nancy at GE and I am happy to help you. Any size comforter will wash properly in our washers as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub too tightly. I hope this helps! Thanks for checking with us!

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Posted by:

8 years, 11 months ago

+1point

1out of 1found this answer helpful.

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