A:
Hi Whalen.
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser on how to level the fridge. Regarding your concern, here are the steps:
1. Open the freezer drawer and remove the lower
basket.
2. Insert a flat-blade screwdriver (-) into the
notch on the left control lever, and then turn
it counterclockwise to level the refrigerator.
(You turn the lever clockwise to lower the
refrigerator and counterclockwise to raise it.)
Here is a copy of your user manual for further assistance. Please go to page 10.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144241461
^Camille