AudioQuest Customer Service

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March 4, 2013
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October 27, 2023
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AudioQuest Customer Service's Reviews

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AudioQuest Customer Service's Answers

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AudioQuest - Cinnamon 6'7" 4K Ultra HD HDMI Cable - Black/Red

Upgrade your television setup with this AudioQuest Cinnamon HDMI cable. Solid 1.25 percent silver conductors provide clear audio by reducing distortion and jitter, while the air-filled foamed-polyethylene insulation offers enhanced signal strength. The 2-meter length allows for flexible placement options, and the PVC jacket supports in-wall installation. Designed to support resolutions up to 4K Ultra HD, this AudioQuest Cinnamon HDMI cable delivers excellent picture quality.

Hi, What does it mean when it says it can connect 2 devices?

It means you can connect a device, such as a BluRay player, cable box, computer, etc. to a TV or projector.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - DragonFly USB DAC and Headphone Amp v1.5 - Black

Convenience and performance are no longer mutually exclusive. With DragonFly Black any computer, laptop, tablet, or smartphone can be used as a true high-fidelity music player, allowing music lovers to enjoy beautiful sound wherever they go, whenever they please.

What does this product do exactly? I was looking at the description and I don't quite get it. Is it like a preamp for your phone and comp? or...

Best Answer

It is a DAC (Digital to Analog Converter). It replaces the DAC in your phone, tablet or computer and makes your music sound much better. It also contains an amplifier, so if you use it on your phone, you can connect headphones or earbuds directly to the Dragonfly for fantastic sound quality!

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Castle Rock 10' Speaker Cable - Black/Brown

Learn moreabout Magnolia PremiumInstallation This AudioQuest Castle Rock CROCK10BSS 10' speaker cable features Solid Perfect-Surface Copper+ conductors for a secure connection and optimal performance. The 72V DBS delivers clear and dynamic sound.

is this cable biwired?

Castle Rock is available terminated as a Full Range cable (i.e. non-biwired) or as a SBW (Single BiWire) cable. Single biwire means you only need a single cable per speaker.

You need to specify when you order the cable. There is no additional charge for a SBW cable.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Forest 1'11" 4K Ultra HD In-Wall HDMI Cable - Black/Green Stripe

Make the most of your HDTV with this AudioQuest Forest HDMI cable. A protective PVC jacket provides added durability while keeping the cable flexible, and gold-plated connectors do double duty by resisting corrosion and delivering reliable signal transfer. High Dynamic Range pass-through enhances picture quality and clarity by increasing color and contrast range. Rated for in-wall installation, this AudioQuest Forest HDMI cable offers a smart solution for home theater systems and wall-mounted televisions.

Do you need 4K HDMI cables for a sound bar too or just for the 4K TV?

Best Answer

4K refers to the picture only. Any of our HDMI cables will work fine on a soundbar, however all our HDMI cables are compatible with 4K anyway.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Tower 4.9' 3.5mm-to-RCA Interconnect Cable - White

With solid long-grain copper conductors and cold-welded terminations, this 4.9' AudioQuest Tower TOWER01.5MR 3.5mm-to-RCA interconnect cable relays signals between audio components with minimal distortion.

See all Q&A for this product

What cable would be needed to connect a Emerson VHS player with rca Jack out to connect to a Sony 65a1e tv that has a 3.5 mm female input Jack. I am need to connect the red and yellow male rca plugs from VHS player (male ends) to a single female 3.5mm of

You need a Composite Video input on the TV in order to connect the video output of the VCR. This is a single RCA jack and is usually color coded yellow. The red and white RCA jacks on the VCR are for audio. The 3.5 mm. input on the TV is almost certainly for audio only.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Cinnamon 6'7" 4K Ultra HD HDMI Cable - Black/Red

If I Purchase Audio quest cinnamon HDMI cables in 2015 are they 4K HDR compatible?

Best Answer

As long as the cable is no longer than 8.0 m., it's fully compatible with 4K.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Tower 3.3' 3.5mm-to-3.5mm Interconnect Cable - White

Connect two 3.5mm-equipped components with this AudioQuest Tower TOWER01M 3.3' cable, which features solid long-grain copper conductors and cold-welded terminations for minimal distortion. Foamed-polyethylene insulation materials reduce timing errors.

See all Q&A for this product

can I connect this cable from my receiver to my fire tablet?

Yes, this cable will connect to the standard 3.5mm headphone jack on a fire tablet, as long as your receiver has the same 3.5mm size input it will work. If your receiver does not have the 3.5mm connection you would need a cable with the 3.5mm on one end (for the tablet) and a stereo RCA connection (for the receiver) on the other.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - OptiLink Forest 4.9' Digital Optical Interconnect Cable - Green

Connect your Toslink-equipped devices with this digital optical cable that features high-performance polymer fiber that reduces distortion for clear audio.

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Will this work with an Xbox One X?

Yes, this will work with the optical connection on an Xbox One X to connect to an AV receiver.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Castle Rock 10' Speaker Cable - Black/Brown

is this speaker cable biwired?

Hello, this particular Castle Rock SKU is not bi-wire terminated. If you are looking on the Best Buy website for a 10' Castle Rock cable terminated for bi-wire, search for "CROCK10SBSS" for a single 10' cable or "CROCK10BABS" for a pair of 10' Castle Rock cables.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - DragonFly USB DAC and Headphone Amp v1.5 - Black

Does this work for TV's or is it only compatible for portable devices? Would like to use this while playing console games.

Best Answer

Hello, the DragonFly DAC is compatible with Apple and Windows PCs, as well as iOS and most Android mobile devices. It would not work plugged directly into a TV unfortunately.

6 years, 8 months ago

Posted by:

AudioQuest Customer Service