AudioQuest Customer Service

AudioQuest Customer Service's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
380
Helpfulness Votes
424

First Answer
March 4, 2013
Last Answer
October 27, 2023
Featured Answers
0
Best Answers
62

AudioQuest Customer Service's Reviews

AudioQuest Customer Service has not submitted any reviews.

AudioQuest Customer Service's Questions

AudioQuest Customer Service has not submitted any questions.

AudioQuest Customer Service's Answers

<<prev 1 ... 28 29 30 31 32 ... 38 next>>

AudioQuest - Cinnamon 3'4" 4K Ultra HD HDMI Cable - Black/Red

Complete your premium home theater system with this AudioQuest Cinnamon HDMI cable. Enjoy clear, precise audio thanks to the solid 1.25 percent silver conductors, and get more out of your TV's picture quality with High Dynamic Range pass-through technology, which increases color and contrast ranges. Designed to exceed requirements for HDMI 2.0 and HDCP 2.2 data streams, this AudioQuest Cinnamon HDMI cable supports HD televisions and Blu-ray players for versatile setup options.

If I purchase a UHD TV, why do I need a HDMI cable?

Presumably you're looking at a UHD BluRay player, too? If I take your question literally, you need an HDMI cable because there is no other format that can deliver that much information to the TV. Also, the BluRay player and TV only have HDMI inputs/outputs! Why do you need an AudioQuest HDMI cable? Because the less damage a cable does to the signal, the better the picture & sound quality.

7 years, 10 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - DragonFly USB DAC and Headphone Amp - Red

Convenience and performance are no longer mutually exclusive. With DragonFly Red any computer, laptop, tablet, or smartphone can be used as a true high-fidelity music player, allowing music lovers to enjoy beautiful sound wherever they go, whenever they please.

When is the next restock or the next shipment coming in for the Dragonfly Red?

Dragonfly Red is due back in stock at the end of the month (November)

7 years, 10 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - 90° Narrow HDMI Adapter - Black

Built for tight spaces, this AudioQuest HDMI90N HDMI adapter features a right-angle design and a short body.

See all Q&A for this product

Will this lessen the performance of the picture and sound quality compared to your device being connected straight to the main source?

In principal, the use of any adapter is a compromise. However, this adapter uses high quality materials and the amount of compromise is so small as to be inconsequential. I would be surprised if anyone could see or hear a difference with and without the adapter.

7 years, 10 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Chocolate 16.5' 4K Ultra HD In-Wall HDMI Cable - Brown

Set up your HDTV with this AudioQuest Chocolate HDMI cable. Air-filled foamed polyethylene offers enhanced signal strength, while the solid 2.5 percent silver conductors reduce jitter and eliminate strand interaction for smooth playback. Featuring High Dynamic Range pass-through, this AudioQuest Chocolate HDMI cable increases the color and contrast range for striking picture quality.

When putting this chocolate hdmi cable in a wall, is it ok to run it beside electrical wiring, or will that cause interference?

Hello, you want to try and avoid this if possible. A rule of thumb would be for parallel runs, in or out of the wall, a 3 inch separation minimum. When electrical lines and signal lines must cross, they should always do so at a 90 degree right angle for minimum EMI interference.

7 years, 10 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - 125' Speaker Cable - White

Learn moreabout Magnolia PremiumInstallation This speaker cable features a 125' unterminated length on a spool for flexible use. The two 14-gauge long-grain copper conductors provide efficient operation.

Is this 14 or 16AWG?

Which cable do you have? Please provide the model number.

7 years, 10 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - OptiLink Forest 4.9' Optical Mini-to-Toslink Cable - Green

This AudioQuest OptiLink Forest OPTFOR1.5M optical mini-to-Toslink cable features polymer fiber construction and polished connectors to reduce internal and termination reflections as well as timing errors, resulting in reliable signal transfer between components.

Can I connect my receiver to my tv with this cable so my TV's audio will be heard through my speakers?

As long as your TV has a TosLInk output and your A/V Receiver has a TosLink input, yes.

7 years, 10 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - DragonFly USB DAC and Headphone Amp - Red

I have been waiting over two months for this product. Is it no longer available or discontinued?

No, it's just the Dragonfly Red has proved so popular, stores can't keep them in stock! The good news is we've just received more and stores should have them back in stock any day now. Thank you for your patience.

7 years, 11 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Cinnamon 3'4" 4K Ultra HD HDMI Cable - Black/Red

What gauge is this cable?

Cinnamon HDMI cables up to 3.0 m. use 30 awg conductors; 5.0 m. cables use 28 awg conductors; 8.0 m. cables and longer use 24 awg conductors.

7 years, 11 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - OptiLink Cinnamon 4.9' Digital Optical Interconnect Cable - Red

Connect your Toslink-equipped devices with this digital optical cable that features high-performance polymer fiber that reduces distortion for clear audio.

See all Q&A for this product

Has anyone tried this cable with the newer NyFlix programs?? I have read others complain that "economy" audio digital cables do not transmit their sound tracks.

This is not something we've heard about. It should not be dependent on the program being played but the component it's being played on. If the component has a TosLink output, there's no reason why a fiber optical (TosLink) cable shouldn't work.

7 years, 11 months ago

Posted by:

AudioQuest Customer Service

AudioQuest - Dragonfly 1.2 Digital Audio Converter - Black

Learn moreabout Magnolia PremiumInstallation This AudioQuest Dragonfly DRAGONFLY1.2 digital audio converter is designed to bypass your computer's internal sound card and provide dynamic audio. The digitally controlled analog volume control simplifies use.

will this dragonfly 1.2 work with android phones, especially the samsung s7 edge?

No. Computers only. The new Dragonfly Black & Dragonfly Red will work with smartphones & tablets.

7 years, 11 months ago

Posted by:

AudioQuest Customer Service