AudioQuest Customer Service

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March 4, 2013
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October 27, 2023
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AudioQuest Customer Service's Answers

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AudioQuest - Pearl 52.5' In-Wall HDMI Cable - White

Learn moreabout MagnoliaPremiumInstallation With solid long-grain copper conductors and gold-plated connectors, this AudioQuest Pearl HDMIPEA16 HDMI cable supports 120-, 240- and 600Hz displays with minimal data loss and distortion. Nitrogen-injected insulation materials help ensure signal clarity.

What does HDMI (in wall) mean???

Cables that go behind the dry wall are required to meet a specific building code. All AudioQuest HDMI cables with a PVC jacket meet that code. It's printed on the jacket: CMG.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Pearl 6'7" 4K Ultra HD In-Wall HDMI Cable - Black/White

Complete in-wall installation for your entertainment center with this AudioQuest Pearl HDMI cable. A PVC jacket and 2-meter length make it easy to conceal this cable behind your wall, and convenient compatibility lets you connect HDTVs, DVD players, and a host of other electronic components. High Dynamic Range pass-through increases color and contrast range for enhanced picture quality. This AudioQuest Pearl HDMI cable features supports up to 4K resolution to provide beautiful, high-quality video playback.

The HDMI cable has arrows on both ends that face in the same direction. Should the arrows point toward the tv or toward the cable box?

Best Answer

For the best results, the arrows should point away from the cable box, towards the TV.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Dragonfly 1.2 Digital Audio Converter - Black

Learn moreabout Magnolia PremiumInstallation This AudioQuest Dragonfly DRAGONFLY1.2 digital audio converter is designed to bypass your computer's internal sound card and provide dynamic audio. The digitally controlled analog volume control simplifies use.

Has anybody tried this on there car USB port? I have a lovely Chrysler Uconnect 50

Dragonfly 1.2 was designed specifically for use with computers. It draws too much power for use with other devices, hence the recent launch of Dragonfly Black & Dragonfly Red. But feel free to try it. It's possible your car's system can handle the power.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Dragonfly 1.2 Digital Audio Converter - Black

where is this device used? First time for me to read it in best buy.

Dragonfly 1.2 can be used with a PC or Mac. It takes over the job of the soundcard by converting the digital signals to analog signals. Because Dragonfly is a much higher quality than the built-in soundcard, your music will sound so much better. Any audio you play on your computer will benefit from Dragonfly.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - DragonFly USB DAC and Headphone Amp - Red

Convenience and performance are no longer mutually exclusive. With DragonFly Red any computer, laptop, tablet, or smartphone can be used as a true high-fidelity music player, allowing music lovers to enjoy beautiful sound wherever they go, whenever they please.

Will this product be ever available for purchase at Best Buy? It's been unavailable for several months

They are just temporarily sold out due to the high demand. They should be available in Best Buy once again in early October.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Pearl 3'4" 4K Ultra HD In-Wall HDMI Cable - Black/White

Connect your HDMI-enabled devices with this AudioQuest Pearl HDMI cable. High Dynamic Range pass-through offers a significant increase in the color and contrast range for enhanced picture quality, while the solid long-grain copper conductors eliminate strand-interaction distortion for high-quality audio. Rated for in-wall installation, this AudioQuest Pearl HDMI cable is ideal for home theater setups or wall-mounted televisions.

Would this be a good cable for the Xbox One S? I need a 4K, 60hz, 10 bit HDR ready cable. If not, can someone recommend one?

All AudioQuest HDMI cables up to 8.0 m. long are fully compliant with 4K/60, HDMI 2.0, HDR and HDCP 2.2.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Toslink-to-3.5mm Mini Optical Adapter - Black

This AudioQuest OPLNKMINIADAPT adapter enables you to securely connect a full-size Toslink plug to a 3.5mm mini optical plug with minimal signal loss and is compatible with PC and Mac to suit your needs.

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Will the Toslink full size optical cable fit in this adapter?

Yes, the adapter is designed to convert a full size TosLink connector to a mini TosLink connector.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - DragonFly USB DAC and Headphone Amp v1.5 - Black

Convenience and performance are no longer mutually exclusive. With DragonFly Black any computer, laptop, tablet, or smartphone can be used as a true high-fidelity music player, allowing music lovers to enjoy beautiful sound wherever they go, whenever they please.

Will this work with the new iPhone 7 Plus? I know it's a bit early to ask but I thought, why not? Lol! Thanks!

Yes, absolutely! You'll need Apple's Lightning to USB3 adapter to make the connection.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - Pearl 10' 4K Ultra HD In-Wall HDMI Cable - Black/White Stripe

Set up your wall-mounted television with this AudioQuest Pearl in-wall HDMI cable. High Dynamic Range pass-through allows for more vibrant picture quality by increasing the color and contrast ranges, while the solid long-grain copper conductors help reduce jitter and distortion. This AudioQuest Pearl in-wall HDMI cable boasts a PVC protective jacket and gold-plated connectors for reliable operation.

Will this cable do 4K HDR or would I have to move up the chain

Hello, yes the Pearl HDMI cable in this length will support full 4K resolution and HDR.

8 years ago

Posted by:

AudioQuest Customer Service

AudioQuest - FLX-MINI Mini-to-RCA Adapter - White

Learn more about Magnolia Premium Installation Connect your stereo audio components with this flexible adapter which splits your 3.5mm plug into 2 RCA outputs to let you connect to multiple devices.

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Will this connect my turntable that has rca Jacks to the audio plug on my Bluetooth speaker?

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As long as the input jack on your Bluetooth speaker is an analog input, yes.

8 years ago

Posted by:

AudioQuest Customer Service