RocketfishCustomerSupport
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- Answer Count2787
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- First AnswerMay 8, 2013
- Last AnswerApril 20, 2024
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Only at Best BuyMount your flat-panel TV to the wall easily with this tilting mount that features a locking mechanism for secure installation and a fingertip tilt that allows for smooth movement and optimal viewing.
How far does the mount allow the tv to tilt forward to remove cables, etc
Hi Denn,
This mount allows you to tilt your TV forward and backward. Specifically, it tilts up to 10 degrees forward and 5 degrees backward.
Shai | Rocketfish Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
This mount allows you to tilt your TV forward and backward. Specifically, it tilts up to 10 degrees forward and 5 degrees backward.
Shai | Rocketfish Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
3 months ago
by
Posted by:
RocketfishCustomerSupport
Complete your entertainment setup with this Rocketfish premium optical cable, featuring 4 feet of extension for ideal placement. Compatible with slimline audio components for a reliable compact connection, this optical cable offers effortless plug-and-play function. This Rocketfish premium optical cable uses a digital audio signal for clear sound reproduction and immersive enjoyment.
Is S/PDIF cable the same as this product?
Hi Rich,
Both are used for digital audio connections, but they have some key differences: Toslink uses a rectangular connector while S/PDIF uses a round connector.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Both are used for digital audio connections, but they have some key differences: Toslink uses a rectangular connector while S/PDIF uses a round connector.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months ago
by
Posted by:
RocketfishCustomerSupport
Hook up your entertainment system the way you like it. With the Rocketfish RF-G1176 8K HDMI Coupler, connect 2 HDMI cables for a longer length that reaches where you need it. It supports next-gen HDMI signals, granting you a quality connection between both HDMI cables that will be hard to find anywhere else. Dependable and well built, this coupler has 24K gold-plated contacts, high-quality construction and is fully enclosed in a metal shell. It supports your home theater the way you need it to: by delivering clear signals and stepping up your current setup. Enhance your experience and give your entertainment system the boost it needs today.
Does this coupler accept an Amazon Firestick?
Hi Rico,
Yes, this coupler accepts an Amazon Firestick.
Rocket fish Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Yes, this coupler accepts an Amazon Firestick.
Rocket fish Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months ago
by
Posted by:
RocketfishCustomerSupport
Get wireless surround sound with this Rocketfish wireless rear speaker kit. The wireless sender and receiver transmit high-quality audio from your home theater receiver to your rear speakers over a radio frequency communication link. This Rocketfish wireless rear speaker kit is easy to set up and gives you surround sound without the tangle of cables.
After connecting the transmitter to my Pioneer Receiver and turning it on, the rear speakers did work, but the color on the TV screen was affected when playing a DVD. When disconnecting the rear speaker kit transmitter, the color returned to normal. Help!
Hi DC232,
To assist in audio trouble shooting, confirm the rear speaker base has the power turned on and the volume set above 0. As video output is controlled by the Pioneer Receiver and/or DVD player, we would recommend contacting Pioneer or the DVD Mfg. for support.
Rocket fish Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
To assist in audio trouble shooting, confirm the rear speaker base has the power turned on and the volume set above 0. As video output is controlled by the Pioneer Receiver and/or DVD player, we would recommend contacting Pioneer or the DVD Mfg. for support.
Rocket fish Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months, 1 week ago
by
Posted by:
RocketfishCustomerSupport
Get wireless surround sound with this Rocketfish wireless rear speaker kit. The wireless sender and receiver transmit high-quality audio from your home theater receiver to your rear speakers over a radio frequency communication link. This Rocketfish wireless rear speaker kit is easy to set up and gives you surround sound without the tangle of cables.
Will this work with Samsung HW-t40m?
Hi Tom,
Yes, it will work.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Yes, it will work.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months, 2 weeks ago
by
Posted by:
RocketfishCustomerSupport
Choose your viewing angle on this Rocketfish full-motion TV wall mount. A 23-inch articulating arm moves the television away from the wall, and a 50-degree swivel mechanism offers multiple positioning options. VirtualAxis tilt technology allows simple adjustments from +5 to -15 degrees. This Rocketfish full-motion TV wall mount holds 40-inch to 75-inch flat-screen TVs for versatility.
Trying to find a good full motion wall mount for my 65" TCL Model 65QM850G TV. Specs say VESA 300mm x 400mm (NOT 400x300). The Best Buy sales rep said mount from my old Samsung would work. NOT!! PLEASE, will THIS work with 300x400 (vs 400x300)?? THANKS
Hi dnta,
Yes, it will work for Most 40" - 75" TVs.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Yes, it will work for Most 40" - 75" TVs.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months, 2 weeks ago
by
Posted by:
RocketfishCustomerSupport
Only at Best BuyMount your flat-panel TV to the wall easily with this tilting mount that features a locking mechanism for secure installation and a fingertip tilt that allows for smooth movement and optimal viewing.
Can this be mounted on steel studs?
Hi Jon,
Yes, this can be mounted but you will need another tools to mount.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Yes, this can be mounted but you will need another tools to mount.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months, 2 weeks ago
by
Posted by:
RocketfishCustomerSupport
Only @ Best BuyWith 2100 joules of protection, this Rocketfish™ RF-HTS2715 7-outlet surge protector helps shield your home theater components from power fluctuations. Two USB ports offer a 2.1-amp total output to quickly charge a tablet or 2 smartphones. Connect your wall chargers and devices to six standard-spaced and one wide-spaced outlet.
The ON/OFF switch on mine seems *extremely* sensitive. When I plug something in, it will click off just from the mild vibration of setting the unit back on the floor, and also if it gets tapped lightly not near the area of the button. Is this normal?
Hello Biker6238!
USING YOUR SURGE PROTECTOR
• Press the Main power switch to turn the surge protector on or off or to reset it after a circuit overload.
• If you connect two USB devices, 2.1 A power is shared between the two ports. If your device does not charge fast
enough, disconnect the second USB device.
• The Protected LED lights when surge protection is working. Replace the surge protector if it turns off.
• The Grounded LED lights when a properly grounded AC outlet is detected. If this LED does not light, contact a certified,
licensed electrician to inspect your wiring.
Rocket fish support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
USING YOUR SURGE PROTECTOR
• Press the Main power switch to turn the surge protector on or off or to reset it after a circuit overload.
• If you connect two USB devices, 2.1 A power is shared between the two ports. If your device does not charge fast
enough, disconnect the second USB device.
• The Protected LED lights when surge protection is working. Replace the surge protector if it turns off.
• The Grounded LED lights when a properly grounded AC outlet is detected. If this LED does not light, contact a certified,
licensed electrician to inspect your wiring.
Rocket fish support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months, 3 weeks ago
by
Posted by:
RocketfishCustomerSupport
Easily mount 2 small speakers weighing up to 8 lbs. on your wall or ceiling with these Rocketfish™ RF-HSWM2B mounts that tilt and pivot to enable simple positioning. The weather-resistant design allows indoor and outdoor use to meet your needs.
Will this work with Yamaha YHT-5960U speakers?
Hi Chris!
Compatible with the SONOS PLAY:1 and most small speakers weighing up to 8 lbs.
For wide-ranging use with rear surround sound systems, outdoor patio speakers, multiroom audio systems and more.
Rocket fish support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Compatible with the SONOS PLAY:1 and most small speakers weighing up to 8 lbs.
For wide-ranging use with rear surround sound systems, outdoor patio speakers, multiroom audio systems and more.
Rocket fish support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months, 3 weeks ago
by
Posted by:
RocketfishCustomerSupport
Transmit incoming audio and video signals to your HDTV easily with this Rocketfish 25' Indoor/Outdoor RG6 Coaxial Cable. The 25-foot length supports connection to outdoor satellite dishes and antennas, while the F-connectors have a weather-resistant brass finish and an 18 AWG solid core for quality signal transmission. This Rocketfish coax cable is compatible with various HDTVs for wide-ranging use.
Is this cable a 6 series or higher?
Hi there,
Yes, it is.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Yes, it is.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
3 months, 3 weeks ago
by
Posted by:
RocketfishCustomerSupport