RocketfishCustomerSupport
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- Answer Count2787
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- First AnswerMay 8, 2013
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You’ve already spent a lot of money on high-tech electronics. Keep them protected from a power spike with the Rocketfish RF-HTS1223P 12-Outlet 5,280 Joules Surge Protector with USB and USB-C. It absorbs power surges up to 5,280 joules, keeping devices safely connected. Four USB ports and three USB-C ports efficiently charge your mobile devices with 32 total watts. This surge protector also combines the best of both worlds with six standard-spaced and six wide-spaced outlets to connect your wall chargers. An included power hub with 2 USB and 2 USB-C ports (60W total) offers a handy way to reach an increased number of devices. Finally, it includes 3-line protection and status LED lights, so you know when your devices are being protected from surges that can enter all three lines. Enjoy your electronic devices knowing they are being cared for the way you’d like.
Why does the illumination around the outlets flash? Does that mean there is a problem?
Hi TLynch, thank you for reaching out to us, the flashing of the illumination around the outlets on your Rocketfish™ Surge Protector could indicate a few things: Normal Operation, Overload or Fault, and Reset Required. If you're unsure about the cause of the flashing lights or if you suspect there may be a problem with the surge protector, it's best to refer to the user manual or contact the manufacturer's customer support for guidance. Gly | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-12-outlet-5280-joules-surge-protector-with-usb-and-usb-c-black/6543540.p?skuId=6543540
2 weeks, 5 days ago
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RocketfishCustomerSupport
Choose your perfect viewing angle with this Rocketfish RF-HTMF19 Full-Motion TV Wall Mount for Most 32”- 55” TVs. Two 19-inch articulating arms move the television away from the wall, and a 90-degree swivel mechanism offers multiple positioning options. Tilt technology allows simple adjustments from +5 to -15 degrees. Made of durable steel, this wall mount can hold up to 55 lbs. and is VESA compliant to work with most 32" to 55" TVs. Finally, 4 inches of post-installation adjustment give you all manner of customizable placement options, and all necessary hardware for mounting into wood studs is included. Improve the way you watch TV with a full-motion wall mount that lets you adjust your view to your liking.
is this compatible with Samsung QN43Q60A?
Hello! Indeed, it's compatible with your Samsung QN43Q60A. Given that your TV features a VESA interface of 200mm x 200mm, it aligns with the VESA wall mount standard sizes suitable for the Rocketfish™ - Full-Motion TV Wall Mount for Most 32”-55” TVs, including 100mm x 100mm, 200mm x 100mm, 200mm x 200mm, 400mm x 200mm, and 400mm x 400mm. For more product information, you can check the link below. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-full-motion-tv-wall-mount-for-most-32-55-tvs-black/6506781.p?skuId=6506781
3 weeks ago
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Posted by:
RocketfishCustomerSupport
You’re done messing around with low-quality cables. You deserve the absolute highest quality HDMI has to offer, and Rocketfish is prepared to deliver. This Ultra High Speed HDMI Certified cable boasts an incredible 4K @ 120 Hz, 8K @ 60 Hz and even up to 10k video experience. It features a blistering fast bandwidth speed of 48 Gbps for flawless picture quality and is certified for in-wall use. It supports must-needed performance enhancers such as Quick Frame Transport, Dynamic HDR and Variable Refresh Rate for an overall unbeatable video experience. Sound quality is equally important, with support for DTSMaster, DTS-X and Dolby TrueHD/Atmos formats. Because it’s backwards compatible to work with all HDMI components, you’ll get a lifetime of use out of the Rocketfish RF-HG08N19 12' 8K Ultra High Speed HDMI® 2.1 Certified Cable.
Does this support 12 bit color ?
Hi Antnava, thank you for reaching out to us. Unfortunately, this Rocketfish™ - 12' 8K Ultra High-Speed HDMI® 2.1 Certified Cable - Black do not support 12-bit color. If you have any questions or concerns, please let us know! Gly | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-12-8k-ultra-high-speed-hdmi-2-1-certified-cable-black/6431223.p?skuId=6431223
4 weeks ago
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RocketfishCustomerSupport
Display, charge and play your Nintendo Switch or Switch OLED console on any compatible TV or monitor with this Rocketfish Nintendo Switch and Switch OLED TV Dock Kit. It’s a perfect additional dock to use at home or on the road with your Nintendo Switch or Switch OLED. It includes a charging port with USB 2.0 output which can power a controller and any other compatible device, and HDMI output and comes with an AC adapter to power up and charge your Switch while docked.
I lost the power adapter. Where can I purchase a replacement?
Hi SlumDweller, it is saddened to know that you lost the adapter. You can purchase a replacement to any local store near in your location or you may call our Rocketfish Hotline at 800-620-2790. Thank you! Gly | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-tv-dock-kit-for-nintendo-switch-switch-oled-black/6405324.p?skuId=6405324
4 weeks ago
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RocketfishCustomerSupport
Stream smartphone or tablet playlists through a wired component with this Rocketfish Bluetooth audio receiver. Digital optical and stereo analog outputs support various speakers, and Bluetooth 5.0 technology provides a reliable connection for high-quality sound within a 100-foot range. This Rocketfish Bluetooth audio receiver has NFC support and eight-device memory for easy pairing with various portable audio sources.
Does it work with PS5?
Hi Rob9232! Thank you for your interest in Rocketfish™ - Bluetooth Audio Receiver - Black. Upon checking, it will not work with your PS5. For more information, you can check the link below. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
1 month ago
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RocketfishCustomerSupport
You’ve already spent a lot of money on your high-tech electronics. Keep them protected from a power spike with the Rocketfish RF-HTS120W22 2-Outlet In-Wall Surge Protector. It absorbs power surges up to 1,080 joules, keeping your devices safely connected to the wall. Replacing any standard duplex wall outlet, you won’t need an extra power strip to keep your devices safe with this surge protector. It includes three-line protection and a status LED light, so you know when your devices are being protected from surges that can enter all three lines. Enjoy your electronic devices knowing they are being cared for the way you’d like.
What is the clamping voltage of this?
Hi Muse, thank you for showing interest in our product. The Clamping voltage of this Rocketfish™ - 2-Outlet In-Wall Surge Protector is around 500V. If you need more product information, check the link below. Have a nice day! Patricia | Rocketfish Support https://www.bestbuy.com/site/rocketfish-2-outlet-in-wall-surge-protector-white/6517578.p?skuId=6517578
1 month ago
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RocketfishCustomerSupport
Only at Best BuyQuickly select which device to use with your TV using this Rocketfish four-port HDMI switch. The quartet of ports lets you connect a wide variety of devices to a single TV so that you can seamlessly switch between them using the remote. 4K 60Hz video compatibility ensures powerful images straight from this Rocketfish four-port HDMI switch.
Does this cause latency/lag? I want to use this to connect my video game collection to my TV and I am concerned if this can cause lag.
Hi Logan! The Rocketfish™ 4-Port 4K 60Hz HDMI Switch Box is designed to minimize latency, but it's impossible to guarantee zero latency in any signal conversion or switching device. However, for most users, the latency introduced by an HDMI switch like this one is minimal and shouldn't significantly impact gaming experiences. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
1 month ago
by
Posted by:
RocketfishCustomerSupport
Only at Best BuyQuickly select which device to use with your TV using this Rocketfish four-port HDMI switch. The quartet of ports lets you connect a wide variety of devices to a single TV so that you can seamlessly switch between them using the remote. 4K 60Hz video compatibility ensures powerful images straight from this Rocketfish four-port HDMI switch.
Will this box work along with my xfinity cable box?. I just don't want to have problems if I have 2 different kinds of cable boxes
Hi Winny! Yes, the Rocketfish™ 4-Port 4K 60Hz HDMI Switch Box will work with your Xfinity cable box. HDMI switch boxes like this one are designed to work with various HDMI devices, including cable boxes, gaming consoles, Blu-ray players, and more. As long as your Xfinity cable box has an HDMI output port (which it likely does), you should be able to connect it to one of the ports on the HDMI switch box without any issues. Hope you find this helpful. For more product information, you can check the link below. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
1 month ago
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RocketfishCustomerSupport
Stream smartphone or tablet playlists through a wired component with this Rocketfish Bluetooth audio receiver. Digital optical and stereo analog outputs support various speakers, and Bluetooth 5.0 technology provides a reliable connection for high-quality sound within a 100-foot range. This Rocketfish Bluetooth audio receiver has NFC support and eight-device memory for easy pairing with various portable audio sources.
Will the Rocketfish Bluetooth receiver also play my woofer? I have an older Kenwood with a separate rca cable.
Hi Tony,
We appreciate your Inquiry!
Thank you for reaching out. The Rocketfish Bluetooth receiver includes an analog stereo audio output and comes with a 3.5 mm jack to RCA stereo audio plug adapter, which should allow you to connect it to your older Kenwood system’s RCA input for the woofer. Just make sure your Kenwood has RCA inputs for this purpose. -Yanne | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
We appreciate your Inquiry!
Thank you for reaching out. The Rocketfish Bluetooth receiver includes an analog stereo audio output and comes with a 3.5 mm jack to RCA stereo audio plug adapter, which should allow you to connect it to your older Kenwood system’s RCA input for the woofer. Just make sure your Kenwood has RCA inputs for this purpose. -Yanne | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
1 month ago
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RocketfishCustomerSupport
Only at Best BuyMount your flat-panel TV to the wall easily with this tilting mount that features a locking mechanism for secure installation and a fingertip tilt that allows for smooth movement and optimal viewing.
Can this mount be used on a covered screened porch?
Hi Jane,
We appreciate your Inquiry!
Thank you for reaching us out. Regarding about tilting TV wall mount for most 32"-90" Tvs and if this can be mounted on a covered screened porch. Here are some consideration:
When installing a TV wall mount on a covered screened porch, consider the following:
* Weather Exposure: Even though it’s a covered area, there may still be some exposure to humidity, temperature changes, and occasional rain or wind. Ensure that the mount is weather-resistant.
* Material: Choose a mount made of durable materials that can withstand outdoor conditions.
* Screened Porch Structure: Confirm that the porch structure can support the weight of your TV and the mount.
* VESA Compatibility: Check if the mount’s VESA pattern matches your TV’s. .
* Safety: Ensure that the mount is securely attached to the porch wall to prevent accidents.
Yanne
Rocketfish Support
We appreciate your Inquiry!
Thank you for reaching us out. Regarding about tilting TV wall mount for most 32"-90" Tvs and if this can be mounted on a covered screened porch. Here are some consideration:
When installing a TV wall mount on a covered screened porch, consider the following:
* Weather Exposure: Even though it’s a covered area, there may still be some exposure to humidity, temperature changes, and occasional rain or wind. Ensure that the mount is weather-resistant.
* Material: Choose a mount made of durable materials that can withstand outdoor conditions.
* Screened Porch Structure: Confirm that the porch structure can support the weight of your TV and the mount.
* VESA Compatibility: Check if the mount’s VESA pattern matches your TV’s. .
* Safety: Ensure that the mount is securely attached to the porch wall to prevent accidents.
Yanne
Rocketfish Support
1 month, 1 week ago
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Posted by:
RocketfishCustomerSupport