RocketfishCustomerSupport

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Rocketfish™ - Joy-Con Charge Station For Nintendo Switch & Switch OLED - Black

Charge multiple Nintendo Switch or Switch OLED controllers with this Rocketfish Joy-Con Charging Station. It recharges up to four Joy-Con controllers at once and includes a USB port for a Nintendo Switch Pro controller or any other compatible USB powered devices. The slide-in design of this Joy-Con charging station provide easy connection and removal. Conveniently powered by any compatible USB power supply, including your Switch TV dock.

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Can this charger use a 220V power outlet?

Hi Rocketfish customer! Thank you for inquiring about our Rocketfish™ - Joy-Con Charge Station For Nintendo Switch & Switch OLED. The input voltage for this device is 5V only, it comes with a USB cable that you can plug into an adapter, computer or any USB port that supplies the required voltage. You can't directly plug this into a 220V outlet as it may damage the device. I hope this helps. Have a nice day! - James | Rocketfish Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

1 month, 2 weeks ago

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RocketfishCustomerSupport

Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black

Use this Rocketfish 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through to create two outputs with one HDMI signal. It has a plug-and-play interface with no setup necessary, and it has full 4K and HDR compatibility to accommodate the latest visual displays. This Rocketfish HDMI splitter retains the sound and image quality of the original input.

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Will this splitter only mirror the image? Or would it work as two separate displays.

Hi Nik! Thank you for inquiring about our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through. This splitter is mainly used for separating the audio and display signals from your source input. In case you wanted to use this for splitting a display into two with your computer as your source, you may change the projection settings of the computer depending on your preference (e.g. pc screen only, duplicate, extend, or second screen only. Take note also that splitting the display using this product will also split the resolution of the output displays. I hope this helps. If you need further assistance, feel free to reach out. Have a nice day! - James | Rocketfish Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

1 month, 2 weeks ago

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RocketfishCustomerSupport

Rocketfish™ - Tilting TV Wall Mount for Most 32"-90" TVs - Black

Only at Best BuyMount your flat-panel TV to the wall easily with this tilting mount that features a locking mechanism for secure installation and a fingertip tilt that allows for smooth movement and optimal viewing.

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Hi will it mount an 82” please? And thank you

Hi Senard! Thank you for inquiring about our Rocketfish™ - Tilting TV Wall Mount for Most 32"-90" TVs. Yes, you can mount your 82" TV using this product as long as the TV isa VESA compliant and follows the VESA Pattern. Take note that this mount only supports up to 700x400 VESA Mounting Pattern. I would suggest checking your TV specifications to identify compatibility. If you need further assistance, feel free to reach out. Have a nice day! - James | Rocketfish Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

1 month, 2 weeks ago

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RocketfishCustomerSupport

Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box - Black

Only at Best BuyQuickly select which device to use with your TV using this Rocketfish four-port HDMI switch. The quartet of ports lets you connect a wide variety of devices to a single TV so that you can seamlessly switch between them using the remote. 4K 60Hz video compatibility ensures powerful images straight from this Rocketfish four-port HDMI switch.

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Is this bi directional?

Hi Quin, We appreciate your Inquiry!

Thank you for reaching out to us. Regarding your query about the 4-Port 4k 60Hz HDMI Switch Box, yes, indeed, it has bi-directional functionality.

Feel free to reach out if you have any more questions or need further assistance!

Yanne
Rocketfish Support

1 month, 2 weeks ago

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RocketfishCustomerSupport

Rocketfish™ - Extra Long 9' Play + Charge Cable For PlayStation 4 - Black

Keep your PlayStation 4 controller charged with this extra-long 9-foot charge and play cable. The generous length provides gaming freedom and the Micro USB connectivity provides compatibility with PS4 controllers. The integrated cord tie keeps the cable organized and compact when not in use.

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Will this work to charge a PS3 controller?

Hi JB, thank you for reaching out to us. Regarding your concerns, indeed, the Extra Long 9’ Play + Charge Cable for PlayStation 4 can be used to charge a PS3 controller. -Yanne

1 month, 3 weeks ago

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RocketfishCustomerSupport

Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black

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This work to split Xbox and PS5 game consoles?

Hi there.

We appreciate your Inquiry!

Thank you for reaching us out. The Rocketfish™ 2-Output HDMI Splitter is designed to split an HDMI signal from one source, such as a Blu-ray player or cable box, to two separate locations, like two TVs or a TV and an A/V receiver. Here are the key features of this splitter:

* Compatibility: It is compatible with HDMI 4K Ultra HD with HDR content and offers an 18 Gbps bandwidth for wide-ranging use.

* Resolution Support: It supports Full HD, 4K, and 3D video.

* HDCP Compliance: The splitter is HDCP 1.4 and 2.2 compliant, ensuring secure content transmission.

* Plug-and-Play: It has a simple plug-and-play operation, so no setup is necessary.

* Sound and Image Quality: This Rocketfish HDMI splitter retains the sound and image quality of the original input.

However, please note that this splitter does not allow you to extend or independently display different content on the connected devices. It duplicates the same signal to both outputs. If you need to switch between Xbox and PS5 game consoles on separate displays, you may want to consider an HDMI switch instead, which lets you choose between multiple input sources for a single output.

Yanne
Rocketfish Support

1 month, 3 weeks ago

Posted by:

RocketfishCustomerSupport

Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box - Black

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Will the Rocketfish work with Dish DVR, Roku and PS5?

Hi Emie! Yes, you can definitely use our Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box - Black with CEC-enabled HDMI devices, and works very well with Dish DVR, roku and PS5. For more product information you can check the link below. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100

2 months ago

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RocketfishCustomerSupport

Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs - Black

Choose your viewing angle on this Rocketfish full-motion TV wall mount. A 23-inch articulating arm moves the television away from the wall, and a 50-degree swivel mechanism offers multiple positioning options. VirtualAxis tilt technology allows simple adjustments from +5 to -15 degrees. This Rocketfish full-motion TV wall mount holds 40-inch to 75-inch flat-screen TVs for versatility.

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Can I use it with a 85 inch TV?

Hi Pardo! Thank you for interest in purchasing Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs. It is unfortunate that this is not compatible with 85 In tv.

JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-full-motion-tv-wall-mount-for-most-40-75-tvs-black/6353060.p?skuId=6353060

2 months ago

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RocketfishCustomerSupport

Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black

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I just upgraded my Frontier service and my splitter doesn't work. I have 2 TVs sharing the same signal and simultaneously showing the same programming on both TVs. After upgrading my service and getting a new cable box, it doesn't work! Help!

Hi D! Thank you for reaching out to us. I understand that you’re experiencing issues with your Rocketfish™ 2-Output HDMI Splitter after upgrading your Frontier service. Please do the following: Check Connections; Power Cycle; Compatibility Check; HDCP Compliance; Test with Different Content; and Reset the Splitter. If you weren't able to fix it after doing those steps, please contact us at 1-800-620-2790.

JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-at-60hz-and-hdr-pass-through-black/5986903.p?skuId=5986903

2 months ago

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RocketfishCustomerSupport

Rocketfish™ - Wireless Rear Speaker Kit - Black

Get wireless surround sound with this Rocketfish wireless rear speaker kit. The wireless sender and receiver transmit high-quality audio from your home theater receiver to your rear speakers over a radio frequency communication link. This Rocketfish wireless rear speaker kit is easy to set up and gives you surround sound without the tangle of cables.

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I have an older Rocketfish (RF-RBKT) system set up in the living room. Will this new system have or cause communication problems with the old system?

Hi Jeff! There is a possibility of interference or communication problems between the old Rocketfish system and the new system. It is recommended to keep the systems at a distance from each other to minimize any potential interference. Additionally, if you experience any issues, you may need to adjust the frequencies or channels on one or both systems to ensure they are functioning properly together.

JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-wireless-rear-speaker-kit-black/6254098.p?skuId=6254098

2 months ago

Posted by:

RocketfishCustomerSupport