BracketronSupport
 
 
BracketronSupport's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    391
  • Helpfulness Votes
    257
  • First Answer
    April 5, 2013
  • Last Answer
    February 19, 2024
  • Featured Answers
    0
  • Best Answers
    30
 
 
BracketronSupport's Reviews
 
BracketronSupport has not submitted any reviews.
 
BracketronSupport's Questions
 
BracketronSupport has not submitted any questions.
 
BracketronSupport's Answers
<<prev 1 ... 6 7 8 9 10 ... 40 next>>
 
 Bracketron - AutoGrip Magnetic Vent Mount for Most Cell Phones - Black
Bracketron - AutoGrip Magnetic Vent Mount for Most Cell Phones - Black
Who ever said that a phone mount needs to be complicated? With the new Bracketron AutoGrip Magnetic Vent Mount, you get the reliability of a strong, magnetic mount — with a simple and sleek, low profile design. No more messing around with spring-loaded arms, the AutoGrip Magnet mount is 1 size fits all.
 

Hi, we LOVE this phone holder! Although, we have 3 people who drive our car. How can we get additional disks to put on the back of the ones of the other two people? Do you sell them separately?

Hi there, thanks for your question! I'm glad to hear you are enjoying the AutoGrip mount. Please reach out to us at tech@bracketron.com in order to request more of the metal plates / disks for the mount and we'd be happy to help! Thanks, Bracketron Support
3 years, 5 months ago
by
Posted by: 
BracketronSupport
 
 Bracketron - AutoGrip Cup Holder Mount for Most Cell Phones - Black
Bracketron - AutoGrip Cup Holder Mount for Most Cell Phones - Black
Who ever said that a phone mount needs to be bulky? With the new Bracketron AutoGrip Cup Holder Mount, you get the convenience of a large, robust mount — in a form factor that collapses down into a sleek, low profile design when not in use.
 

The question you previously answered was incorrect. The S 10 + in the otter box defender is actually 3 1/4 inches by 6 1/2 inches. The thickness is 1/2 inches. So the question is can you view both horizontally as well as vertical? Thank You

Hi Bruce, thank you for pointing that out! I'm glad you found the answer you needed. This mount is intended solely for vertical use, so that the device may be supported by the two bottom pieces on the mount. You are able to rotate the mount horizontally, however, results may not be as successful since this is not its intended use. We do offer other mounts at Best Buy that may suit your device better such as the OneClick Dash, OneClick Vent, AutoGrip Magnetic Mount and more that are able to rotate horizontally and would fit. Please reach out at tech@bracketron.com with any further questions and we're happy to help. Thanks, Bracketron Support
3 years, 5 months ago
by
Posted by: 
BracketronSupport
 
 Bracketron - AutoGrip Cup Holder Mount for Most Cell Phones - Black
Bracketron - AutoGrip Cup Holder Mount for Most Cell Phones - Black
Who ever said that a phone mount needs to be bulky? With the new Bracketron AutoGrip Cup Holder Mount, you get the convenience of a large, robust mount — in a form factor that collapses down into a sleek, low profile design when not in use.
 

Would this work with an Ipad?

Hi there, thanks for your question! This mount is intended for devices with a maximum width of 3.5 inches, so will not be compatible with an iPad. However, we do additionally offer a mount intended for iPads / Tablets at Best Buy which is titled "Roadtripper Travel Mount for Most Smartphones and Tablets Up to 10.1" by Bracketron. For further questions feel free to reach out at tech@bracketron.com, thank you! Bracketron Support
3 years, 6 months ago
by
Posted by: 
BracketronSupport
 
Our best – selling mount — Bracketron's TripGrip is two mounts in one. Mount your phone on your windshield or on an air vent. The mount features easy one-button expansion and 360° rotation for convenient portrait or landscape viewing.
 

Does the Bracketron TripGrip Window & Vent Mount work with samsung galaxy s20 IN an Otterbox?

Hi there, this is Kaleb with Bracketron. Thanks for your question! After some research, I've found that the Samsung Galaxy S20 with an Otterbox Defender case has a width of 3.41 inches. The TripGrip has a maximum width of 3.5 inches, so you will indeed be able to use this mount with your device. For any further questions, please reach out at tech@bracketron.com! Thanks, Bracketron Support
3 years, 6 months ago
by
Posted by: 
BracketronSupport
 
 Bracketron - AutoGrip Cup Holder Mount for Most Cell Phones - Black
Bracketron - AutoGrip Cup Holder Mount for Most Cell Phones - Black
Who ever said that a phone mount needs to be bulky? With the new Bracketron AutoGrip Cup Holder Mount, you get the convenience of a large, robust mount — in a form factor that collapses down into a sleek, low profile design when not in use.
 

Just opened the package. How do you attach the phone holder to the cup holder? The round tip is too fat for the phone holder!

Images for this Question
(click to see full-size image)
User submitted photo
Hi there, this is Kaleb with Bracketron. Thanks for your question! On the back of the AutoGrip mount, there is a circular shaped piece with ridges. Unscrew this piece from the mount, and you will be able to place the round tip ball into the AutoGrip. Then, screw that circular piece back in in order to secure the mount. For further questions, please reach out to us at tech@bracketron.com! Thank you, Bracketron Support
3 years, 6 months ago
by
Posted by: 
BracketronSupport
 
 Bracketron - Roadtripper Travel Mount for Most Smartphones and Tablets Up to 10.1&quot; - Black And Silver
Bracketron - Roadtripper Travel Mount for Most Smartphones and Tablets Up to 10.1" - Black And Silver
View your gadget hands-free in the plane or car with this Bracketron Roadtripper travel mount. Its clamp and cable attach securely to a car vent or tray table’s switch latch, and its strong magnets provide powerful grip to a 10.1-inch tablet. This versatile Bracketron Roadtripper travel mount also functions as a device stand.
 

How does this mount? My mom uses a Tablet (10.1") as her GPS and curious if this will work. The mounting process is not clear. Does it mount over headrest or can it be installed on the front dash somehow?

Hi there Riv, this is Kaleb with Bracketron. Thanks for the question! As long as the device is 10.1" or less, it will fit this mount. For a vehicle, this mount will be inserted into the air vents and fits all shapes including vertical, horizontal and diagonal. If you have further questions please reach out at tech@bracketron.com! Thanks, Bracketron Support
3 years, 6 months ago
by
Posted by: 
BracketronSupport
 
Bracketron’s innovative PwrUp Automatic Charging Phone Holder quickly charges your phone while mounted for a seamless, high-tech hands-free driving experience. Infrared sensors automatically open the mount’s arms as the phone approaches. Arms automatically retract when phone is placed in the holder—securing your phone. Works on dash and windshield and includes optional vent clip for additional mounting options.
 

Does this need to be plugged in constantly to charge a phone or does it have an internal battery that can be charged so that it can wirelessly charge a phone without wires hanging down?

Hi there Tom, this is Kaleb with Bracketron. Thanks for your question! The mount needs to be plugged in in order to successfully charge your device. I have not yet heard of a mount on the market which is able to charge your device without the constant use of a cable plugged in, unfortunately. For further questions please reach out to us at tech@bracketron.com, thank you! Bracketron Support
3 years, 6 months ago
by
Posted by: 
BracketronSupport
 
 Bracketron - AutoGrip Magnetic Vent Mount for Most Cell Phones - Black
Bracketron - AutoGrip Magnetic Vent Mount for Most Cell Phones - Black
Who ever said that a phone mount needs to be complicated? With the new Bracketron AutoGrip Magnetic Vent Mount, you get the reliability of a strong, magnetic mount — with a simple and sleek, low profile design. No more messing around with spring-loaded arms, the AutoGrip Magnet mount is 1 size fits all.
 

Do I need to install the metal disk to the back of my phone, even if I have the iPhone 12 pro, which supports the mag safe accessories?

Hi there Jim, thank you for your question. To my knowledge, the AutoGrip Magnetic mount will still require you to install the metal magnet disk to the back of your device even if you have the MagSafe feature on your iPhone. This is because the MagSafe feature is designed to be compatible only with specific mounts, just as the magnetic disk for this mount is specifically designed to be compatible with the AutoGrip. The mount will work perfectly as long as you install the magnet provided. For further questions, please reach out at tech@bracketron.com and we'd be happy to assist you further! Thanks, Bracketron Support
3 years, 6 months ago
by
Posted by: 
BracketronSupport
 
 Bracketron - PwrUp Clean Wireless Phone Charger and Sanitizer for Mobile Phones - Black
Bracketron - PwrUp Clean Wireless Phone Charger and Sanitizer for Mobile Phones - Black
More than just a Qi wireless phone charger, the Bracketron PwrUp Clean quickly and easily sterilizes your cell phone. It can also be used to sterilize toothbrushes, jewelry and glasses. The ultraviolet lamps in the PwrUp Clean quickly sterilize items, destroying common household germs including viruses in 5–10 minutes.
 

3 quick questions regarding the cleaner/charger: 1. Why will the cleaner/charger not fully charge my phone? 2. Why is my phone hot after charging? 3. How do I turn off the charger so the lights aren't always blinking?

Hi there, thanks for your questions. 1. The PwrUp Clean is intended to fully charge your phone, as long as you leave the phone within the device long enough. If you are running into issues with this please contact us further at tech@bracketron.com 2. Your device is likely warm after charging because the PwrUp Clean features a 9W high-speed charging coil for Samsung Galaxy, and 7.5W charging to charge iPhones 10% faster. Faster charge = higher temp! 3. I am not certain on this one, if there is not an on / off switch on the PwrUp Clean then you may have to unplug the device in order to turn off all lights. Thank you! Bracketron Support
3 years, 6 months ago
by
Posted by: 
BracketronSupport
 
 Bracketron - AutoGrip Magnetic Vent Mount for Most Cell Phones - Black
Bracketron - AutoGrip Magnetic Vent Mount for Most Cell Phones - Black
Who ever said that a phone mount needs to be complicated? With the new Bracketron AutoGrip Magnetic Vent Mount, you get the reliability of a strong, magnetic mount — with a simple and sleek, low profile design. No more messing around with spring-loaded arms, the AutoGrip Magnet mount is 1 size fits all.
 

How do I remove the magnet from the back of my phone?

Hi there, thanks for your question. The magnet is not intended to be removed and re-added continuously, as this will wear out the adhesive on the magnet. If you intend to remove the magnet permanently, I would recommend sticking a flat surface underneath it such as a gift card and prying it off. Thanks, Bracketron Support
3 years, 6 months ago
by
Posted by: 
BracketronSupport