GoPro Support
 
 
GoPro Support's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    1515
  • Helpfulness Votes
    1,370
  • First Answer
    March 1, 2018
  • Last Answer
    May 29, 2024
  • Featured Answers
    0
  • Best Answers
    155
 
 
GoPro Support's Reviews
 
GoPro Support has not submitted any reviews.
 
GoPro Support's Questions
 
GoPro Support has not submitted any questions.
 
GoPro Support's Answers
<<prev 1 ... 10 11 12 13 14 ... 152 next>>
 
Incredible image quality, even better HyperSmooth video stabilization and a huge boost in battery life come together in the new GoPro HERO12 Black. It takes superb 5.3K video and adds High Dynamic Range (HDR) to capture once in a lifetime journeys and amazing everyday moments in even more detail. Thanks to its improved power management, it delivers 2x longer continuous recording at 5.3K60 (70 minutes). Tough, lightweight and easily mountable for hands-free recording, it’s ready for anything (on land or in the water) while advanced video stabilization keeps your footage smooth over rough terrain. After recording, simply plug in your GoPro. While it’s charging, your footage will automatically upload to the cloud and be sent to your phone as a highlight video that lets you relive your adventure and share the fun.
 

Does this GoPro 12 , sold by itself and not in a bundle, come with a battery charger in the box? It does not say it comes with a battery charger, but I have never purchased a camera that did not come with a battery charger.

Yes, the HERO12 Black comes with a USB-C cable that is used to charge the camera's battery. You can use any 5V 1-2A USB power supply to charge the camera. The USB ports on a computer or a charging block like one you might use to charge a smartphone are great options.
9 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO11 Black Action Camera Bundle - Black
GoPro - HERO11 Black Action Camera Bundle - Black
Capture. Charge. Relax. That's all it takes to get incredible highlight videos sent to your phone automatically. Start by capturing your adventures with HERO11 Black-the most powerful GoPro yet. It features front and rear LCD screens that let you frame your shots perfectly, plus a new image sensor that unleashes the tallest and widest field of view ever on a HERO camera. The result is higher image quality, better video stabilization and the flexibility to turn your footage into wide cinematic shots or extra-tall vertical shots for social posts. 5.3K video and 27MP photos help you relive your best moments in stunning detail, while Emmy Award-winning HyperSmooth 5.0 stabilization with Horizon Lock keeps your footage straight even if your camera rotates a full 360°. After your adventure, simply plug in HERO11 Black to charge and kick back. While you're relaxing, your footage is uploaded to the cloud, automatically turned into an amazing highlight video and sent to your phone-ready to share.
 

If I buy GoPro Camera here in BestBuy and get GoPro subscription in GoPro website. Could the Camera be linked to the GoPro subscription even then? Thanks in advance.

Yes, a HERO11 Black purchased here at Best Buy can be linked to a GoPro Subscription account.
9 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO8 Black 4K Waterproof Action Camera - Black
GoPro - HERO8 Black 4K Waterproof Action Camera - Black
Capture smooth footage with this black GoPro HERO8 camera. The 12MP resolution lets you take high-quality photos and videos, while the HyperSmooth 2.0 video stabilization technology offers three levels of stabilization for smooth video reproduction. This GoPro HERO8 camera has a waterproof and rugged construction for enhanced durability, and the four digital lenses allow toggling between narrow, linear, wide and SuperView for versatility.
 

Can this hero8 record at least 8 hours of continuous recording?

It's possible, but would require that the HERO8 Black be powered with external power like a power pack or plugged into a wall outlet or computer since the battery by itself will not support that long of a recording. For memory, the HERO8 Black can use SD cards up to 256GB, which should be large enough to hold 8+ hours if shooting at 1080, and should even be able to hold right around 8 hours of video if shot in 4K.
9 months ago
by
Posted by: 
GoPro Support
 
The HERO11 Black Creator Edition is an all-in-one content capturing powerhouse that makes vlogging, filmmaking and live streaming easier than ever. This complete system features pro-quality 5.3K video, Emmy® Award-winning HyperSmooth 5.0 video stabilization, enhanced audio and powerful LED lighting, plus 4 hours of 4K recording time per charge.
 

Does this GoPro film 180 degree angles? For example could I set it up on the side lines of a soccer game and get the entire field and not have to hold the camera and move it?

The HERO11 Black has a Hyperview field of view setting you can select that would give you 122° of horizontal view. That may be enough to capture a soccer game, depending on how close you were to the sidelines. If you need a wider angle, you can use the GoPro Max Lens Mod with the HERO11 Black. The Max Lens Mod bumps the field of view up to 155°.
10 months ago
by
Posted by: 
GoPro Support
 
Record your memorable adventures with this GoPro HERO11 Black camera. The rear LCD screen lets you conveniently frame your shots to optimize picture quality, and the image sensor features a wide field of view to capture more content. This GoPro HERO11 Black camera boasts HyperSmooth 5.0 stabilization and Horizon Lock for crisp footage even if the camera moves and captures 5.3K videos and 27MP photos for detailed visuals.
 

I am wanting to know if this camera has good quality video and are you able to upload video and download videos from it

The HERO11 Black can shoot videos at up to 5.3K. The videos you shoot are saved to an SD card used in the camera as standard mp4 files, so you can use most popular editing programs or upload them as they are to YouTube and many other platforms. Also, through the GoPro Quik app, you can pair the camera to most smartphones to move the videos onto your phone to share.
10 months ago
by
Posted by: 
GoPro Support
 
Get incredible HERO11 Black video performance in a smaller, lighter, simpler design. HERO11 Black Mini’s size makes it more comfortable to wear when capturing point-of-view footage, while its new dual mounting fingers boost your body and helmet mounting options. As waterproof as ever and even more rugged, it’s ready for any adventure. Simply press the Shutter button to power up and start recording. Its new image sensor ensures you’ll get stunning video up to 5.3K with silky-smooth HyperSmooth 5.0 video stabilization.
 

If it doesn't have a removable battery and it cannot be charged... then how do you recharge the device...?

The HERO11 Black Mini can be recharged. There is a USB-C port on the side of the camera, next to the slot that the SD card goes into, that is used to charge the internal battery.
10 months ago
by
Posted by: 
GoPro Support
 
Conveniently charge two GoPro batteries simultaneously, plus give your camera an extra boost. This pack includes a Dual Charger and two advanced Enduro batteries that provides significantly longer runtimes and dramatically improved cold-weather performance when compared to standard GoPro batteries.
 

We live in Florida and I heard that go pros can overheat. can you please tell me what the temperature range is for the GoPro and the battery

The outside temperature can contribute to a GoPro getting hot, but except in very extreme cases, it won't cause the camera to get too hot to operate on its own. If you are going to be using a GoPro in a hot environment, there are things you can do to help prevent it from getting too hot, including making sure there is airflow around the camera, turning off some of the features you may not need to keep the processing power needs lower, and keeping it out of direct sunlight when possible (especially when under glass or a windshield).
10 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO11 Black Action Camera Bundle - Black
GoPro - HERO11 Black Action Camera Bundle - Black
Capture. Charge. Relax. That's all it takes to get incredible highlight videos sent to your phone automatically. Start by capturing your adventures with HERO11 Black-the most powerful GoPro yet. It features front and rear LCD screens that let you frame your shots perfectly, plus a new image sensor that unleashes the tallest and widest field of view ever on a HERO camera. The result is higher image quality, better video stabilization and the flexibility to turn your footage into wide cinematic shots or extra-tall vertical shots for social posts. 5.3K video and 27MP photos help you relive your best moments in stunning detail, while Emmy Award-winning HyperSmooth 5.0 stabilization with Horizon Lock keeps your footage straight even if your camera rotates a full 360°. After your adventure, simply plug in HERO11 Black to charge and kick back. While you're relaxing, your footage is uploaded to the cloud, automatically turned into an amazing highlight video and sent to your phone-ready to share.
 

Does camera have both a video record button and a picture button

The camera uses the same shutter button for both photos and videos. You can use the rear display screen or the Mode button on the side of the camera to select which type of recording you want to make.
10 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO11 Black Action Camera Bundle - Black
GoPro - HERO11 Black Action Camera Bundle - Black
Capture. Charge. Relax. That's all it takes to get incredible highlight videos sent to your phone automatically. Start by capturing your adventures with HERO11 Black-the most powerful GoPro yet. It features front and rear LCD screens that let you frame your shots perfectly, plus a new image sensor that unleashes the tallest and widest field of view ever on a HERO camera. The result is higher image quality, better video stabilization and the flexibility to turn your footage into wide cinematic shots or extra-tall vertical shots for social posts. 5.3K video and 27MP photos help you relive your best moments in stunning detail, while Emmy Award-winning HyperSmooth 5.0 stabilization with Horizon Lock keeps your footage straight even if your camera rotates a full 360°. After your adventure, simply plug in HERO11 Black to charge and kick back. While you're relaxing, your footage is uploaded to the cloud, automatically turned into an amazing highlight video and sent to your phone-ready to share.
 

Does the camera come with a battery charger?

The HERO11 Black comes with a USB-C cable that can be used to charge the HERO11. You can use a USB port on your computer or any 5V 1-2A USB charger (like the one that charges an iPhone) to charge the camera.
10 months ago
by
Posted by: 
GoPro Support
 
Guard your GoPro HERO12 Black, HERO11 Black, HERO10 Black, HERO9 Black camera against damage using this GoPro protective housing. The waterproof construction withstands immersion in up to 196 feet of water, while a front LCD screen provides clear visuals. This GoPro protective housing has a skeleton backdoor for quick access to the back touchscreen, and a flat lens helps improve image quality.
 

Would this fit a GoPro Black 7?

No, the HERO7 is a slightly different size, so this housing will not work with that camera. There is another housing that will work with the HERO7 though. That housing is called the Super Suit for HERO7.
10 months ago
by
Posted by: 
GoPro Support