GoPro Support
 
 
GoPro Support's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    1515
  • Helpfulness Votes
    1,368
  • First Answer
    March 1, 2018
  • Last Answer
    May 29, 2024
  • Featured Answers
    0
  • Best Answers
    155
 
 
GoPro Support's Reviews
 
GoPro Support has not submitted any reviews.
 
GoPro Support's Questions
 
GoPro Support has not submitted any questions.
 
GoPro Support's Answers
<<prev 1 ... 5 6 7 8 9 ... 152 next>>
 
Guard your GoPro HERO12 Black, HERO11 Black, HERO10 Black, HERO9 Black camera against damage using this GoPro protective housing. The waterproof construction withstands immersion in up to 196 feet of water, while a front LCD screen provides clear visuals. This GoPro protective housing has a skeleton backdoor for quick access to the back touchscreen, and a flat lens helps improve image quality.
 

Can a go pro 9 dive in the water without the protective case?

Yes, the HERO9 Black is waterproof on its own down to 33 feet.
6 months ago
by
Posted by: 
GoPro Support
 
Capture exciting live video and photographs hands-free with this GoPro Chesty mount. It has soft padding that lets you wear it in comfort, and the straps are adjustable to fit a wide range of adult sizes. This GoPro Chesty mount is made of polycarbonate and stainless steel materials for durability.
 

Is it comparable with go pro hero 8?

Yes, the Chesty will work with nearly all GoPro cameras, including the HERO8 Black.
6 months ago
by
Posted by: 
GoPro Support
 
Classic HERO-style skills. Spherical-capture wizardry. Unbreakable stabilization. Make way for MAX, the most creative GoPro ever. Capture traditional GoPro video and photos or shoot 360 footage of everything around you. Snap a panoramic shot without having to pan, just point and click. Choose a digital lens to capture your footage exactly how you imagine it. And with six mics onboard, you get immersive 360 audio and the best sound we've ever delivered.
 

gopro max 360 says memory card capacity 256 gb Can I use a class 10 512GB /1tb card? If so, what is the longest i can continuously record ? Lastly, is there a pause function when recording or would that create a new file?

GoPro recommends cards up to 256GB max for the MAX camera. How long you can record for will depend on the settings you choose. In 360 mode, a 64GB card will record about 2 hours of video. For larger cards, just multiply that time by how much larger the card is. When recording, each time you stop recording will create a new file.
6 months ago
by
Posted by: 
GoPro Support
 
Incredible image quality, even better HyperSmooth video stabilization and a huge boost in battery life come together in the new GoPro HERO12 Black. It takes superb 5.3K video and adds High Dynamic Range (HDR) to capture once in a lifetime journeys and amazing everyday moments in even more detail. Thanks to its improved power management, it delivers 2x longer continuous recording at 5.3K60 (70 minutes). Tough, lightweight and easily mountable for hands-free recording, it’s ready for anything (on land or in the water) while advanced video stabilization keeps your footage smooth over rough terrain. After recording, simply plug in your GoPro. While it’s charging, your footage will automatically upload to the cloud and be sent to your phone as a highlight video that lets you relive your adventure and share the fun.
 

does the picture always bend when you are recording?

The HERO12 Black offers several field of view options, so if you prefer a more standard view for your videos, the HERO12 has a Linear mode that may work well for you.
6 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO11 Black Action Camera Bundle - Black
GoPro - HERO11 Black Action Camera Bundle - Black
Capture. Charge. Relax. That's all it takes to get incredible highlight videos sent to your phone automatically. Start by capturing your adventures with HERO11 Black-the most powerful GoPro yet. It features front and rear LCD screens that let you frame your shots perfectly, plus a new image sensor that unleashes the tallest and widest field of view ever on a HERO camera. The result is higher image quality, better video stabilization and the flexibility to turn your footage into wide cinematic shots or extra-tall vertical shots for social posts. 5.3K video and 27MP photos help you relive your best moments in stunning detail, while Emmy Award-winning HyperSmooth 5.0 stabilization with Horizon Lock keeps your footage straight even if your camera rotates a full 360°. After your adventure, simply plug in HERO11 Black to charge and kick back. While you're relaxing, your footage is uploaded to the cloud, automatically turned into an amazing highlight video and sent to your phone-ready to share.
 

Can the recording be transferred onto a dvd? I want to use to make home videos and sports recordings of my kids. Not many options for a camera recorder.

The video files are saved as an mp4 file, which is a very standard file format. There are several options to transfer mp4 files to a DVD format.
6 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

How do I mount this on a motorbike helmet? Does the go pro come with the mount?

The HERO9 Black comes with an adhesive mount that you can use to connect to your helmet. Other mounts that offer more options, like the Helmet Front + Side Mount, are available as well.
6 months ago
by
Posted by: 
GoPro Support
 
Film in the water with this GoPro Floaty accessory for HERO12 Black, HERO11 Black, HERO10 Black, HERO9 Black. The cushioned padding helps protect against impacts, and the buoyant material prevents your camera from sinking under the water. This GoPro Floaty accessory is easy to install and has a wraparound design that maintains full access to the buttons and screens.
 

I just purchased a floaty hero 11 but I have a go pro 12. Will it work on my new go pro?

Yes, this Floaty will work with the HERO12 Black as well as the HERO11 Black.
6 months ago
by
Posted by: 
GoPro Support
 
Classic HERO-style skills. Spherical-capture wizardry. Unbreakable stabilization. Make way for MAX, the most creative GoPro ever. Capture traditional GoPro video and photos or shoot 360 footage of everything around you. Snap a panoramic shot without having to pan, just point and click. Choose a digital lens to capture your footage exactly how you imagine it. And with six mics onboard, you get immersive 360 audio and the best sound we've ever delivered.
 

Can you record at night in the dark?

The MAX does not have a night vision feature if you're planning to shoot in very dark settings. It can be set up to perform better in low-light situations, but it will perform best in settings with some light.
7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO11 Black Action Camera Bundle - Black
GoPro - HERO11 Black Action Camera Bundle - Black
Capture. Charge. Relax. That's all it takes to get incredible highlight videos sent to your phone automatically. Start by capturing your adventures with HERO11 Black-the most powerful GoPro yet. It features front and rear LCD screens that let you frame your shots perfectly, plus a new image sensor that unleashes the tallest and widest field of view ever on a HERO camera. The result is higher image quality, better video stabilization and the flexibility to turn your footage into wide cinematic shots or extra-tall vertical shots for social posts. 5.3K video and 27MP photos help you relive your best moments in stunning detail, while Emmy Award-winning HyperSmooth 5.0 stabilization with Horizon Lock keeps your footage straight even if your camera rotates a full 360°. After your adventure, simply plug in HERO11 Black to charge and kick back. While you're relaxing, your footage is uploaded to the cloud, automatically turned into an amazing highlight video and sent to your phone-ready to share.
 

Can you clip it to a ski helmet?

Yes, many people use the adhesive mount that comes with the HERO11 Black to attach it to a helmet, but there are several options to choose from.
7 months ago
by
Posted by: 
GoPro Support
 
Capture ideal shots with these GoPro adhesive mounts, which enable you to attach your GoPro digital camera to flat and curved surfaces. The mounts can be easily removed with heat for reuse.
 

Would this product work on the GoPro housing hero2?

Yes, it should. The HERO2 uses the same standard connection system that all GoPro cameras and mounts still use today.
7 months ago
by
Posted by: 
GoPro Support