GoPro Support
 
 
GoPro Support's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    1553
  • Helpfulness Votes
    1,383
  • First Answer
    March 1, 2018
  • Last Answer
    September 27, 2024
  • Featured Answers
    0
  • Best Answers
    157
 
 
GoPro Support's Reviews
 
GoPro Support has not submitted any reviews.
 
GoPro Support's Questions
 
GoPro Support has not submitted any questions.
 
GoPro Support's Answers
<<prev 1 ... 6 7 8 9 10 ... 156 next>>
 
Guard your GoPro HERO12 Black, HERO11 Black, HERO10 Black, HERO9 Black camera against damage using this GoPro protective housing. The waterproof construction withstands immersion in up to 196 feet of water, while a front LCD screen provides clear visuals. This GoPro protective housing has a skeleton backdoor for quick access to the back touchscreen, and a flat lens helps improve image quality.
 

Will this fit a Hero 10 ?

Yes, this housing will work with a HERO10 Black.
7 months ago
by
Posted by: 
GoPro Support
 
Max Lens Mod 2.0 transforms your HERO12 Black into the ultimate POV camera, delivering super-immersive footage for any adventure. Capture more of the scene in every shot from an expansive FOV that’s 36% wider than widescreen capture on HERO12 Black alone. Vertical Capture with Max Lens Mod expands your field of view by up to 48% without needing to rotate the camera or adding any additional mounts. Max HyperSmooth delivers unbreakable stabilization up to 4K60, and powerful Horizon Lock keeps footage level and steady even if you rotate a full 360°. Max Lens Mod 2.0 provides a wide field of view and high level of video stabilization in a HERO camera, all in stunning 4K60 resolution.
 

Can you use this max lens mod 2.0 on the gopro 12 creator edition or only the regular gopro 12 black

The HERO12 Black in the Creator Edition is the same camera model as the standalone HERO12 Black, so the Max Lens Mod 2.0 will work with either setup.
7 months ago
by
Posted by: 
GoPro Support
 
Capture exciting live video and photographs hands-free with this GoPro Chesty mount. It has soft padding that lets you wear it in comfort, and the straps are adjustable to fit a wide range of adult sizes. This GoPro Chesty mount is made of polycarbonate and stainless steel materials for durability.
 

Hi, Illd like to know if this will work for mobile phones, particularly the pixel 8 pro. Thank you!

The mounting system on the Chesty uses GoPro's connection system of interlocking fingers secured by a thumbscrew. It's possible it could work with non-GoPro products, but you would need to find an adapter or specialty mount that could work with your phone.
7 months ago
by
Posted by: 
GoPro Support
 
Incredible image quality, even better HyperSmooth video stabilization and a huge boost in battery life come together in the new GoPro HERO12 Black. It takes superb 5.3K video and adds High Dynamic Range (HDR) to capture once in a lifetime journeys and amazing everyday moments in even more detail. Thanks to its improved power management, it delivers 2x longer continuous recording at 5.3K60 (70 minutes). Tough, lightweight and easily mountable for hands-free recording, it’s ready for anything (on land or in the water) while advanced video stabilization keeps your footage smooth over rough terrain. After recording, simply plug in your GoPro. While it’s charging, your footage will automatically upload to the cloud and be sent to your phone as a highlight video that lets you relive your adventure and share the fun.
 

Does this come with a strap so that it can be worn while walking and recording?

The HERO12 Black does not come with a strap. One option you may want to look at is the GoPro Sleeve + Lanyard for the HERO12 Black.
7 months ago
by
Posted by: 
GoPro Support
 
This awesome bundle comes with everything you need to capture and share amazing GoPro footage. It includes the GoPro HERO12 Black—a tough, lightweight camera with incredible image quality, even better HyperSmooth video stabilization and a huge boost in battery life. Thanks to its improved power management, it delivers 2x longer continuous recording at 5.3K60 (70 minutes). After recording, simply charge your GoPro and your footage will auto-upload to the cloud and a highlight video will be automatically sent to you. This bundle also includes The Handler (Floating Hand Grip), Head Strap 2.0, an extra Enduro battery and a case.
 

Is it possible to power this through a cigarette plug for continous power (longer video times)?

You can power the HERO12 Black using external power for longer recordings. Whether that can be done using power from a cigarette plug in your car will depend on the power supply that comes through the adapter you use. For the HERO12 Black, we recommend a USB plug that can provide 5V 2A power.
7 months ago
by
Posted by: 
GoPro Support
 
Keep your GoPro HERO12 Black, HERO11 Black, HERO10 Black, and HERO9 Black cameras powered with this two-pack of Enduro lithium-ion camera batteries. The 1720 mAh capacity provides ample power for long recording sessions on a single charge, while the fast-charging support lets you get back to snapping actions shots in no time. These Enduro lithium-ion camera batteries are optimized for cold weather, helping maintain your camera's performance even at low temperatures.
 

Does it work on GoPro Hero 5

This battery will not work with the HERO5 Black. The HERO5 Black camera uses an earlier battery model designed for the HERO5, HERO6, HERO7, and the HERO 2018 models.
8 months ago
by
Posted by: 
GoPro Support
 
Keep your GoPro camera steady for captivating shots with this GoPro The Handler floating hand grip. The nonslip material ensures a firm grip for safe handling, while the adjustable wrist strap provides security. This GoPro The Handler floating hand grip keeps your camera on the surface if dropped on water, and the compatibility with most GoPro cameras allows quick setup.
 

Does the orange end unscrew?

Neither end of the Handler opens.
8 months ago
by
Posted by: 
GoPro Support
 
This awesome bundle comes with everything you need to capture and share amazing GoPro footage. It includes the GoPro HERO12 Black—a tough, lightweight camera with incredible image quality, even better HyperSmooth video stabilization and a huge boost in battery life. Thanks to its improved power management, it delivers 2x longer continuous recording at 5.3K60 (70 minutes). After recording, simply charge your GoPro and your footage will auto-upload to the cloud and a highlight video will be automatically sent to you. This bundle also includes The Handler (Floating Hand Grip), Head Strap 2.0, an extra Enduro battery and a case.
 

If it doesn't come with a charger, how do you charge the batteries?

The HERO12 Black comes with a USB-C cable that you can use to charge the batteries in the camera by connecting the cable to a computer USB port or to any 5v 1-2A USB charger (like a smartphone charger block). If you'd prefer to charge the batteries outside the camera, please take a look at the Dual Battery Charger.
8 months ago
by
Posted by: 
GoPro Support
 
Capture 360-degree footage and action with this GoPro Max Grip tripod for your GoPro camera. The versatile design lets you use it as a camera grip, extension pole or quick-deploy tripod to set up and change shots on the fly. The extension pole on this GoPro Max Grip tripod locks into position with a simple twist for securing easy shots.
 

Is there a way to secure a lanyard to the bottom of the grip?

Yes, there is a loop at the bottom of the MAX Grip where you could attach a lanyard.
8 months ago
by
Posted by: 
GoPro Support
 
Head Strap 2.0 lets you capture immersive, hands-free footage from your point of view. Use the headband with the top strap for more support and stability during intense activities, or the headband on its own for a low-profile setup during lower-intensity.
 

Can I use this under a snowboard helmet?

If you're using the Head Strap with a ski or snowboard helmet, most people use it over the helmet itself. It's great for capturing your POV videos this way.
8 months ago
by
Posted by: 
GoPro Support