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  • Answer Count
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    37,455
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    April 24, 2013
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    March 24, 2026
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Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
 

When connecting the power cord to the TV I noticed the lines didnt fully insert into the TV. If I push them anymore the plastic bends. Is it normal to see the white little lines on the cord?

Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
 

Does the MLB app available to install

Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Our most advanced 4K processor powers Samsung Vision AI to upscale both picture and sound for stunning, cinematic excellence along with personalized experiences. Whether your streaming or gaming, this TV sets the tone and maps out every scene to maximize your viewing pleasure with our best Glare Free technology, exceptional motion enhancement up to 4K for crisp visuals, and OLED HDR Pro for bright and beautiful picture contrast. You'll think you're at a movie theater.
 

So we got one last week and it seems like the sound is suddenly dropping in volume-not going silent just lower -anyone have this? Is there a fox or do we need to exchange??

Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Our most advanced 4K processor powers Samsung Vision AI to upscale both picture and sound for stunning, cinematic excellence along with personalized experiences. Whether your streaming or gaming, this TV sets the tone and maps out every scene to maximize your viewing pleasure with our best Glare Free technology, exceptional motion enhancement up to 4K for crisp visuals, and OLED HDR Pro for bright and beautiful picture contrast. You'll think you're at a movie theater.
 

Can I add frame to this tv?

Nick - Customizable Bezels are compatible with The Frame TV.
~ Samsung Specialist
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Take full advantage of Samsung Vision AI with enhanced picture and sound upscaled to 4K quality, plus experiences uniquely tailored to you - whether you're streaming your favorite show, gaming with friends, or watching live sports. And with access to free, premium channels, there's always some thing great to watch - in vivid detail brought to life by proprietary Mini LEDs.
 

How do I turn OFF the Bluetooth on the TV.. Someone in the block keeps trying to connect a device via Bluetooth, really annoying. I have all my connections hard wired, I don't need Bluetooth at all, & Still I'm getting this random devices trying to pair

Hi there - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Experience the next level of sound immersion with multidimensional sound that surrounds you in a rich soundscape. With 9.1.4 channels, deep bass fills the room while clear, balanced audio brings every detail to life. From intense action to subtle ambiance, this powerful soundbar enhances your home theater, making every scene feel more engaging.
 

Where is the 1/4 20 mounting hole located on the rear speakers. On the back or on the bottom?

Hi there, Garygon! The HW-Q930F’s rear speakers feature built-in mounting holes on the back, making them easy to wall mount for flexible placement and a clean setup. ~ Samsung Solutions
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Experience the next level of sound immersion with multidimensional sound that surrounds you in a rich soundscape. With 9.1.4 channels, deep bass fills the room while clear, balanced audio brings every detail to life. From intense action to subtle ambiance, this powerful soundbar enhances your home theater, making every scene feel more engaging.
 

can i listen to music even if the tv is off?

Hi Dlan, Yes, you can listen to music on the HW-Q930F soundbar even when the TV is off. The soundbar works independently and can play audio directly through Bluetooth, Wi-Fi streaming (AirPlay/Chromecast/Spotify Connect), or other direct inputs without needing the TV powered on. Simply turn on the soundbar and connect your phone or streaming device to start playing music. ~ Samsung Solutions
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Designed to complement the S-series soundbar, the W510 subwoofer brings the sound even deeper. Listen to sound as you should - wirelessly.
 

Is this subwoofer compatible with Samsung Q series sound bar ?

Hello Georgia! No, the SWA-W510 is exclusively compatible with the HW-S61B/S61D, HW-S60B/S60D & HW-S50B Soundbars. ~Samsung Solutions
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

How do I pair a Xfinity remote to this TV?

Hi Gip,

You can use a Comcast remote to control the U7900 TV; depending on the type of remote you are utilizing (eg. Xfinity X1), it may require additional programming steps. You can find programming instructions on your cable provider's website or by contacting them directly.

~Samsung Advisor
1 month, 3 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

Does Best Buy recycle the old tv?

Hi Hamr,

If you’re looking for haul-away services for TVs or appliances, please visit your local Best Buy or see the full service details here:
https://www.bestbuy.com/site/recycling/tv-appliances-haul-away/pcmcat174900050009.c?id=pcmcat174900050009

~ Samsung Advisor
1 month, 3 weeks ago
by
Posted by: 
Samsung