Samsung
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- Answer Count71965
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- First AnswerApril 24, 2013
- Last AnswerMay 29, 2026
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Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Take full advantage of Samsung Vision AI with enhanced picture and sound upscaled to 4K quality, plus experiences uniquely tailored to you - whether you're streaming your favorite show, gaming with friends, or watching live sports. And with access to free, premium channels, there's always some thing great to watch - in vivid detail brought to life by proprietary Mini LEDs.
How do I have the tv go straight to antenna tv when immediately powered on?
Jerrym - You can customize what happens when the TV powers on. Go to: Settings > All Settings > Advanced Features > Start Screen Option, then enable or disable:
• Start with Smart Hub Home
• Autorun Multi View Casting
• Autorun Multi View Mirroring
~ Samsung Specialist
• Start with Smart Hub Home
• Autorun Multi View Casting
• Autorun Multi View Mirroring
~ Samsung Specialist
1 month, 3 weeks ago
by
Posted by:
Samsung
Self-illuminating pixels deliver the dramatic contrast of OLED and dazzling, expert-validated color, driven by our advanced AI processor. Experience a stunning picture with enhanced brightness and depth, all in a sleek design with a thin bezel. Dive into your content with Samsung Vision AI experiences and immerse yourself in multi-dimensional audio with top-firing speakers.
Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
How do you clean the screen?
We recommend the following cleaning method for The Frame (and The Serif) TV:
1. Turn off the TV and unplug it.
2. Lightly dampen a microfiber cloth with just a few drops of water and gently wipe the stained area.
3. While the area is still damp, use a melamine foam sponge (such as a Magic Eraser) to gently clean the spot.
~ Samsung Specialist
1. Turn off the TV and unplug it.
2. Lightly dampen a microfiber cloth with just a few drops of water and gently wipe the stained area.
3. While the area is still damp, use a melamine foam sponge (such as a Magic Eraser) to gently clean the spot.
~ Samsung Specialist
1 month, 3 weeks ago
by
Posted by:
Samsung
This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.
Why does it say door when I am about to heat something up when I press start
Hi, it’s understandable to have questions when your Samsung microwave shows a door message right as you’re about to start heating, and we’re glad you reached out.
When the display shows “door” as you press Start, the unit is indicating that it doesn’t detect the door as fully closed. This safety check prevents heating if the door switches aren’t engaging properly, which can happen due to door alignment, the latch area, or internal door sensors not registering a secure close.
Our team would need to review the unit further to provide the right next steps for your specific situation. Please contact us through any of the support options below:
1. Facebook Messenger: https://m.me/samsungsupport
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152351758) when you reach out so our team can retrieve your information.
Thank you for giving us the opportunity to review your feedback.
Geraldine
Samsung Care
When the display shows “door” as you press Start, the unit is indicating that it doesn’t detect the door as fully closed. This safety check prevents heating if the door switches aren’t engaging properly, which can happen due to door alignment, the latch area, or internal door sensors not registering a secure close.
Our team would need to review the unit further to provide the right next steps for your specific situation. Please contact us through any of the support options below:
1. Facebook Messenger: https://m.me/samsungsupport
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152351758) when you reach out so our team can retrieve your information.
Thank you for giving us the opportunity to review your feedback.
Geraldine
Samsung Care
1 month, 3 weeks ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Samsung's 22 cu. ft. Bespoke 4-Door French Door Refrigerator with zero clearance fit, allows you to get a built-in look without the need for extra clearance.* Get quick and easy access to your go-to items with the Food Showcase Door, which lets you keep what you need up front. Plus, select from cubed ice or Sphere Ice to chill your drinks with the Dual Auto Ice Maker.
what water filter does it use
Hi MEV,
Great question about the water filter compatibility. It’s smart to make sure everything lines up, and I’m happy to walk through the details with you so there’s no guesswork.
This model is compatible with the genuine Samsung HAF‑QIN water filter (also listed as HAF‑QIN/EXP), which is designed to deliver clean, great‑tasting water and ice when replaced as recommended.
You can explore the full guide here:
Water Filter Finder:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/
Please keep this reference number for your records: 1152351555.
Thank you for choosing Samsung.
Glaiza
Samsung Care
Great question about the water filter compatibility. It’s smart to make sure everything lines up, and I’m happy to walk through the details with you so there’s no guesswork.
This model is compatible with the genuine Samsung HAF‑QIN water filter (also listed as HAF‑QIN/EXP), which is designed to deliver clean, great‑tasting water and ice when replaced as recommended.
You can explore the full guide here:
Water Filter Finder:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/
Please keep this reference number for your records: 1152351555.
Thank you for choosing Samsung.
Glaiza
Samsung Care
1 month, 3 weeks ago
by
Posted by:
Samsung
Enjoy your favorite shows in high definition, featuring vibrant colors, deep contrast and dynamic audio that flows with the action. Stream 2,700+ free channels including 400+ Samsung TV Plus premium channels, and feel secure with triple-layer protection for your personal data.
Level up your OLED experience and leave distracting reflections behind with Glare Free technology. Self-illuminating pixels precisely control brightness, contrast and color on this thin, sleek TV. Video games become ultra-smooth up to 165Hz thanks to the Ultimate Gaming Pack and the AI-powered processor enhances shows and movies for phenomenal depth and vibrant detail.
Is the 42 inch going to be as bright as the 55 or 65 or will it be a cut down panel.
Hi Xur - The 42" S90H provides strong brightness and contrast with OLED HDR, enhancing color and detail across each scene. On the 55" S90H and larger, OLED HDR+ adds more refined brightness and contrast for greater depth and a more dynamic HDR experience. If you’re looking for the highest level of brightness and detail, stepping up to the S95H brings OLED HDR Pro, with even more advanced contrast and brightness optimization for a more premium picture.
~ Samsung Specialist
~ Samsung Specialist
1 month, 3 weeks ago
by
Posted by:
Samsung
Samsung's 22 cu. ft. Bespoke 4-Door French Door Refrigerator with zero clearance fit, gives you the built-in look without the need for extra clearance. Plus, get easy access to cold water from inside your fridge with the AutoFill Water Pitcher and choose from two types of ice to chill your drinks with the Dual Auto Ice Maker - cubed ice or Sphere Ice.
Where would a gallon of milk fit? Is there gallon door storage?
Hi Gina, thanks for checking on this. It’s a helpful detail when planning how to make the most of your Samsung refrigerator’s interior layout.
On the Bespoke 4‑Door French Door Zero Clearance Refrigerator, gallon‑size milk containers are typically stored on the main refrigerator shelves rather than the door. With the counter‑depth design, the door bins are better suited for smaller bottles and frequently used items, while larger containers fit more comfortably inside the main compartment.
The guide below shares tips on how refrigerator space is organized, noting that door bins work well for smaller, frequently used items, while larger containers are better placed on the main shelves inside:
https://www.samsung.com/us/support/answer/ANS10006839/
For your records, your Samsung reference number is 1152351238.
We value the time you took to raise your question.
Khristine
Samsung Care
On the Bespoke 4‑Door French Door Zero Clearance Refrigerator, gallon‑size milk containers are typically stored on the main refrigerator shelves rather than the door. With the counter‑depth design, the door bins are better suited for smaller bottles and frequently used items, while larger containers fit more comfortably inside the main compartment.
The guide below shares tips on how refrigerator space is organized, noting that door bins work well for smaller, frequently used items, while larger containers are better placed on the main shelves inside:
https://www.samsung.com/us/support/answer/ANS10006839/
For your records, your Samsung reference number is 1152351238.
We value the time you took to raise your question.
Khristine
Samsung Care
1 month, 3 weeks ago
by
Posted by:
Samsung