Samsung
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- Answer Count66246
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- First AnswerApril 24, 2013
- Last AnswerNovember 7, 2025
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Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
Can this model and similar Samsung models quickly turn off the display using both a voice command and the remote control to play only the audio portion of the content? Thanks!
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
Does this TV have HDMI 2.0 or 2.1?
Hdkr - With HDMI 2.1 being such a complex topic, we feel it’s clearer to highlight the specific features supported by each TV model. The 50" Q8F has 3 HDMI ports, all of which support HDR10+ and Auto Low Latency Mode (Auto Game Mode). HDMI port #2 further supports eARC. If you’re looking for a TV capable of 4K@120Hz, please consider a step up to the 55-85” Q8F TV, which supports this feature in all HDMI ports.
~ Samsung Specialist
~ Samsung Specialist
2 months, 1 week ago
by
Posted by:
Samsung
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
What is the model number for the included Slim Fit Wall Mount?
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
Samsung's Bespoke 29 cu. ft. 4-Door French Door Refrigerator features AI Family Hub+ the entertainment hub with 32" touchscreen, that's built into your fridge. AI Vision Inside recognizes select fresh foods that you put in and take out of your fridge, so you always know what's inside. Beverage Center provides quick and easy access to refreshingly cold water, two ways.
There was a customer with posted photos that said they paid “extra” to have black stainless panes on bottom in place of charcoal. Is that possible? I don’t see that option on panels. Looking for any counter depth bespoke in black stainless with water
Dear Valued Best Buy Client,
To better assist you with purchasing the black stainless panel for your refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
To better assist you with purchasing the black stainless panel for your refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
2 months, 1 week ago
by
Posted by:
Samsung
A Bespoke Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.
i bought this fridge last july (2024) and now couple days ago both the freezer and fridge stopped cooling. how do i contact for help
Tim, thank you for reaching out regarding your fridge and freezer, which have stopped cooling. Allow us to help.
We recommend checking this guide to help you troubleshoot if the fridge stops cooling. Please choose "Refrigerator or freezer is not cooling at all." Kindly click on the embedded word and watch the video included.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150520303) to help our team pull up your information.
Have a great day.
^Camille
We recommend checking this guide to help you troubleshoot if the fridge stops cooling. Please choose "Refrigerator or freezer is not cooling at all." Kindly click on the embedded word and watch the video included.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150520303) to help our team pull up your information.
Have a great day.
^Camille
2 months, 1 week ago
by
Posted by:
Samsung
Samsung's 22 cu. ft. Bespoke 4-Door French Door Refrigerator with zero clearance fit, gives you the built-in look without the need for extra clearance. Plus, get easy access to cold water from inside your fridge with the AutoFill Water Pitcher and choose from two types of ice to chill your drinks with the Dual Auto Ice Maker - cubed ice or Sphere Ice.
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Red light indicating filter.Pls advise how to change the filter .Thanks.
Arif, thank you for asking about your water filter. Allow us to help.
For instructions on changing your water filter, refer to the relevant section in your user manual for detailed information. Turn to pages 43 to 44, "Replacement (Water Filter)."
User Manual
https://downloadcenter.samsung.com/content/UM/202407/20240730235132851/SBS_RS5300T_DA68-03958J-06_EN-MES-CFR.pdf
Have a great day.
^Camille
For instructions on changing your water filter, refer to the relevant section in your user manual for detailed information. Turn to pages 43 to 44, "Replacement (Water Filter)."
User Manual
https://downloadcenter.samsung.com/content/UM/202407/20240730235132851/SBS_RS5300T_DA68-03958J-06_EN-MES-CFR.pdf
Have a great day.
^Camille
2 months, 1 week ago
by
Posted by:
Samsung
Upgrade your home theater setup with a 3.1 Channel sound system, featuring a built in center speaker to enhance voices and a wireless subwoofer for booming bass. Get rich and balanced sound in your movies and shows while voices are intelligently separated from background noise, delivering clear dialogue even at low volume. Plus, you won't have to hassle with pairing and unpairing your devices to play music - you can connect two simultaneously and switch between them seamlessly.
Revel in deep, rich bass that makes thunderstorms and helicopters on screen rumble through your room with a wireless subwoofer, perfect for the intense thrills of action packed movies and fast paced games. Hear voices, whispers and subtle details, even at low volume, with intelligently optimized audio. Delight in movie nights with sound that distinguishes and separates ambient noise from on screen dialogue along with virtual spatial audio that flows all around you.
Had this soundbar for 2 years , it worked perfectly fine & couple days ago it just stopped working completely , does not want to turn on at all. What should I do ?
Khaleesi,
We appreciate your feedback regarding the issues you are experiencing with your HW-B550F Soundbar.
If you mean the HW-B550D, please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
We appreciate your feedback regarding the issues you are experiencing with your HW-B550F Soundbar.
If you mean the HW-B550D, please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
2 months, 1 week ago
by
Posted by:
Samsung