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  • Answer Count
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    April 24, 2013
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    February 21, 2025
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This soundbar adapts rich, wireless audio to your space while staying in sync with your TV’s speakers* to amplify your experience.
 

Does the module that connects to the rear speakers need to be elevated to work properly with wifi or can it be somewhat hidden?

Hello David, You should have no issue hiding the module. Make sure to keep it within 30 feet of the soundbar. If you notice a loss of connection to the rear speakers you need to relocate it closer to the soundbar. ~ Samsung Solutions
1 week, 5 days ago
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Samsung
 
Samsung T7 Shield 1TB, Portable SSD, up to 1050 MB/S, USB 3.2 Gen2, Rugged, IP65 Rated, for Photographers, Content Creators, and Gaming, External Solid State Drive, Blue.
 

After transfering any photos and videos to Samsung T7 Shield, can I retrieve the photos and videos back to the android phone or save it to the phone?

JM:

Yes, you can retrieve photos and videos from your Samsung T7 Shield back to your Android phone.

- Samsung Memory
1 week, 5 days ago
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Samsung
 
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.
 

Is it air play 2 compatible?

Yes, the Q60D supports AirPlay 2.
~ Samsung Specialist
1 week, 5 days ago
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Samsung
 
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

What is the height of this 85” tv. I am interested in putting itin a wall unit

Hi Frustrated,

Without the attached stand, the 85" DU7200 height is 42.9". With the stand attached, it can be placed at two different heights, either 44.6" or 45.6" high.

~Samsung Advisor
1 week, 5 days ago
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Samsung
 
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
 

Does this item come with a wall mount>

Hi Gary,

No, a wall mount is not included.

~Samsung Advisor
1 week, 5 days ago
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Posted by: 
Samsung
 
The Terrace outdoor TV was designed to look incredibly vivid and bright, especially in daylight. This slim QLED television is IP55 rated to protect against dust and rain. The anti glare screen and intuitive Smart TV capabilities make it a must have TV.
 

How much does the 55 weigh?

DMaven - You can find this information on this model’s product page – just click Show Full Specs and scroll down to Dimensions: https://www.bestbuy.com/site/samsung-the-terrace-series-55-class-qled-outdoor-partial-sun-4k-uhd-smart-tizen-tv-2018/6420351.p?skuId=6420351
~ Samsung Specialist
1 week, 5 days ago
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Posted by: 
Samsung
 
 Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm LTE - Graphite
Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm LTE - Graphite
It’s your day —own it with Samsung Galaxy Watch6. From the gym to the office, our large display keeps you in the know with simple navigation and a super easy-to-read screen. Work out smarter with personalized heart rate zones, and get insights for better rest with Advanced Sleep Coaching. Stay connected by using Galaxy Watch6 to call, text, play music and get notifications on the go. Plus, wherever the day takes you, own your look with a variety of customizable Watch bands and faces. Unlock your day’s full potential with Galaxy Watch6.
 

GPS v. Unlocked. Does it have to be unlocked to make phone calls and send messages? Or can it by GPS and do that if your phone is nearby?

Hi there Ahhh, thanks for asking us your questions about the Samsung Galaxy Watch6. Those are good questions! You can make/receive calls and messages on the Galaxy Watch6 on either version of this device. The only difference is whether your device must have its paired smartphone close by in order to be fully functional. LTE versions are fully functional with or without its paired smartphone being within a close proximity to the watch itself. Hope that helps! Feel free to reach back out if you have additional questions for us. Thank you for being a faithful Samsung customer. - Debra
1 week, 5 days ago
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Samsung
 
This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.
 

What is the distance from the cabinet above the microwave to the bottom of the wall bracket?

Hi there,

The space between the bottom of the cabinet and the bottom of the wall bracket is 16 1/2 inches. For reference, check page 7 (MOUNTING SPACE) of the installation manual and watch the full video of the Samsung over-the-range microwave installation.

Installation manual:
https://downloadcenter.samsung.com/content/EM/202403/20240318130943669/DE68-04108A-08_IM_ME18H704SFB_AA_EN_240305.pdf

Installing your over-the-range microwave | Samsung US:
https://www.youtube.com/watch?v=eueYEAgeDWQ&t=13s

Have a great day,

-Ernest-
1 week, 5 days ago
by
Posted by: 
Samsung
 
The only glare you'll get now is from jealous strangers. Enjoy high outdoor visibility and a crystal-clear view in bright daylight or at night with adaptive 120Hz Infinity-O Displays equipped with Vision Booster tech. Make nighttime pics and videos come out clear as day with the epic upgrades to our Pro-grade Camera: a big pixel sensor that pulls in tons of light and Super Clear Glass to dial down lens flare. Get epic low-light portraits and selfies thanks to all-new upgrades to the Rear Camera and Selfie Camera, each capturing more light for incredible color and detail. Live Sharing with Google Duo lets you co-watch YouTube videos and content with the whole gang from anywhere. You can even cast it onto your TV to see everyone all at once. Give your night videos the big TV break they deserve. Use Smart View to cast to your TV and either mirror your phone, or keep using other apps without interrupting the show. Seamlessly connect your phone and computer and use your favorite mobile apps right on your Windows PC. Accomplish more and keep the collaboration going wherever your business takes you with the next-level integration of both Microsoft and Google cloud productivity tools. Switch up the view with an even bigger screen, or use both devices at once for even more space to create. Your Samsung Account makes it seamless to continue edits from one Galaxy to another, so you can start something on your phone and finish on Galaxy Tab S8+. Whether you're vlogging your day, gaming all night or simply scrolling your feed, the 4nm processor makes for an incredibly smooth experience. Worry less with Corning® Gorilla® Glass Victus®+ on the screen and back panels and a polished, protective Armor Aluminum frame. Plus, with its IP68 water resistance rating, it can take a splash, too. Secure your private data from the second you turn your phone on with Samsung Knox. Knox Vault helps keep your biometric information safe, while Secure Folder locks down your private data. And the new Permission Usage dashboard lets you see which apps are sharing your data or tracking you, and allows you to grant or deny access on your terms.
 

Is this a new phone

Aloha Chief, thanks for asking us your question about the Smasung Galaxy A22. Yes, the advertised Galaxy S22 is as a new device that has a 12-month warranty for manufacturing defects in materials and workmanship. Let us know if you think of any other questions for us by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
1 week, 5 days ago
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Posted by: 
Samsung
 
From passion projects to vacation planning to managing your household, you have a lot going on and need a device powerful enough to handle it all. Galaxy Book4 Pro offers extraordinary power in our thinnest laptop in the Galaxy Book4 Series and becomes even mightier when connected to your other Galaxy devices. Whether you’re editing files for your new project or managing the family calendar and household budget, the latest Intel Core Ultra processor has your back. Even your busiest days are no match for the lightweight design and long lasting battery. You can take this laptop anywhere, and with the anti reflective screen, why not enjoy a sunny day outside while you check off items on your to do list? Even go getters need a break, so grab this laptop to start planning your next getaway. See every vibrant detail on the stunning Dynamic AMOLED 2X display, now with touchscreen, as you research your next destination, and be transported to a different world before even getting on the plane. Hop on a video call with your travel partners to finalize the itinerary, and feel like you’re in the same room thanks to a studio worthy mic and quad AKG speakers. Sync this laptop with your other Galaxy devices for a new level of productivity. Pair it with your smartphone to effortlessly sync files and call and text right from your laptop, all while knowing you have our most advanced security with Secured Core PC and Samsung Knox. Power and portability to keep you moving forward that’s Galaxy Book4 Pro.
 

Is this Laptop AI capable?

Howdy Cudjoe, thanks for asking us your question about the Samsung Galaxy Book4 Pro. Great question! Yes, the Galaxy Book4 and Galaxy Book5 Series does have AI features. Feel free to check out, "Use AI features on the Galaxy Book5 series or Galaxy Book4 series" to learn more. If you have any other questions for us, feel free to contact Support. Thanks for choosing Samsung! - Debra
1 week, 5 days ago
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Posted by: 
Samsung