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April 24, 2013
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July 31, 2026
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Samsung's Answers

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Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White

Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.

See all Q&A for this product

Can this be installed without a washer dryer hookup

Hi OT,

Your question about installing this washer without a hookup is appreciated. Let me answer your question below.

Water supply hookups are needed when the washer is installed since this Samsung washing machine model uses an automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed.

Leo

3 years, 8 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

Samsung~s new 4.5 cu. ft. large capacity Front Load Washer features Super Speed Wash, so you can wash full loads with full performance in just 28 minutes, and has built-in Wi-Fi so you can receive end of cycle alerts and remotely start, stop, and schedule laundry right from your smartphone.

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Is this washer compatible with a older samsung WE357 pedestal?

Hi AB,

We are happy to answer your inquiry.

With this washer, you can use the Samsung pedestal model WE402NW/A3.

You can check it on this link: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#benefits

If you have inquiries and need further assistance in the future, you may contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Once you contact us, please provide this reference number 1145120649.

^Rainly

3 years, 8 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+ - Platinum

Samsung~s new 7.5 cu. ft. dryer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more, right from your smartphone. Steam Sanitize+ eliminates 99.9% of germs and bacteria, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear.

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I would like to know if this is an Energy saver dryer, I just buy it in the store today, but it will be delivered on 11/25/2022.

Best Answer

Hi Nadine,

Knowing if your Samsung home appliance is Energy Certified will help you with your budget, especially now with costs going up.

This Samsung dryer model is not Energy Certified.

Leo

3 years, 8 months ago

Posted by:

Samsung

Samsung - 85" Class QN95B Neo QLED 4K Smart TV (2022)

Brilliant details shine even in daylight with Samsung~s ultra-precise Quantum Mini LEDs. Immerse yourself in a next level viewing experience with an impossibly slim profile. Experience everything you watch transformed to 4K by AI-powered neural networks.

What color are the "stainless steel front edges around the bezel-less display"? Are they black as shown in the photos, or a natural silverish color?

Neal - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist

3 years, 8 months ago

Posted by:

Samsung

Samsung - BESPOKE 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Smart Dial - Brushed Navy

Samsung~s Bespoke Large Capacity Electric Dryer has a sleek, flat-panel design, comes in new premium colors, and is equipped with smart features that simplify your laundry experience. It has our Super Speed Dry, which optimally dries a full load in just 30 minutes, and our AI Smart Dial, which learns and recommends your favorite cycles and makes controlling your dryer a breeze.

What makes it dry faster on the "super speed dry" cycle? Is it just hotter, does it somehow remove the moisture more quickly, exactly what?

Hi Mojo,

Your question about the super speed dry cycle does peak interest, we appreciate that.

Super Speed is a cycle designed for Synthetic fabrics. The cycle uses Normal dry, level 3 same as the Normal Cycle; however, its recommended maximum load amount is 8 lbs.

I have shared the user manual link below of this Samsung dryer model. Please turn to page 53 for the complete cycle chart for your reference.

https://downloadcenter.samsung.com/content/UM/202210/20221008062517897/DV8900B_SimpleUX_WEB_OID55762_English.pdf

Should you need assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1145120517 to help our team pull up your information.

Leo

3 years, 8 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo & Air Fry - Black Stainless Steel

Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and back guard surfaces. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Where is the broiler in this model? One review says its in the bottom drawer. One review says its in the top oven?

Best Answer

Good day.

We appreciate you verifying this information. Broiling uses the broil burner at the top of the oven to cook and brown food, but by following the instructions below, you can benefit from its Twin Mode feature.

For your reference, you may use both racks or drawers for broiling through the twin mode feature on page 32. You may also refer to page 34 of the user manual for the broiling guide:
https://downloadcenter.samsung.com/content/UM/202207/20220713103626154/NX60A6751SS_AA_DG68-01379A-01_EN_MES_CFR_220712.pdf

These links also has additional information in using the Twin mode for broiling:
https://www.youtube.com/watch?v=6-caK449ITo
https://www.samsung.com/us/support/answer/ANS00060968/

If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1145120435) to help our team pull up your information when you message us.

Thank you for choosing Samsung. Have a wonderful day!

—Vannesa

3 years, 8 months ago

Posted by:

Samsung

Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Stainless Steel

Samsung~s 26.5 cu. ft. large capacity, 3-Door French Door Family Hub Refrigerator, is beautifully designed with a minimal dispenser and sleek-edge doors with modern handles. The clean lines and modern form blend beautifully into any kitchen, while the fingerprint resistant finish withstands everyday smudges.

Does this refrigerator have sabbath mode?

Hi Sabbydoo68,

We appreciate your question about this Samsung refrigerator model's feature specifically sabbath mode.

This refrigerator model is not equipped with a sabbath mode feature.

Leo

3 years, 8 months ago

Posted by:

Samsung

Samsung - 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)

See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.

Will this tv work with Tmobile 5g wifi

Hi there,

The TU690T features built-in 802.11ac Wi-Fi allowing you to connect to both 2.5GHz and 5GHz Wi-Fi via your local network or mobile hotspot.

~Samsung Advisor

3 years, 8 months ago

Posted by:

Samsung

Samsung - 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)

Does the remote has a voice command?

Hi LU,

No, the TU690T remote does not have a voice command. When stepping up to the AU8000 TV, you have built-in Voice Assistants (Amazon Alexa, Bixby, Google Assistant) with a voice button on your OneRemote. See the AU8000 TV at BBY: https://www.bestbuy.com/site/samsung-75-class-au8000-series-led-4k-uhd-smart-tizen-tv/6465638.p?skuId=6465638#tabbed-customerreviews

~Samsung Advisor

3 years, 8 months ago

Posted by:

Samsung

Samsung - 28 Cu. Ft. French Door Refrigerator with CoolSelect Pantry - Stainless Steel

A full-depth refrigerator that is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. CoolSelect Pantry provides a full-width drawer to chill or defrost food to ideal temperatures.

Is this refrigerator referred to as standard size?

Greetings!

We appreciate your interest in the size of this Samsung refrigerator model.

This refrigerator is referred to as a standard depth refrigerator. Standard Depth refrigerators have a depth that ranges from 27 - 31 inches (not including the doors or handles). The depth of this refrigerator without the door is 28 7/8 inches.

Leo

3 years, 8 months ago

Posted by:

Samsung