Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count73423
- Helpfulness Votes37,909
- First AnswerApril 24, 2013
- Last AnswerJuly 31, 2026
- Featured Answers0
- Best Answers3938
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Get the party started with the Samsung MX-ST90B Sound Tower and fill the room with rich sound and LED party lighting.
In order to have in group 2 or more speakers. How many feet that it can be to play in group? Thanks
Hi Young,
When you are connecting Sound Towers together, make sure they are within 3.28 feet (1 meter) from each other. Once connected they can be within Bluetooth range, roughly 30 feet. As long as there are not any obstacles between the smart device and the main Sound Tower
~Samsung Solutions
When you are connecting Sound Towers together, make sure they are within 3.28 feet (1 meter) from each other. Once connected they can be within Bluetooth range, roughly 30 feet. As long as there are not any obstacles between the smart device and the main Sound Tower
~Samsung Solutions
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Just purchased this soundbar on Monday, it worked great! Yesterday i was listening to music and the subwoofer stopped working? Tried it this morning with the tv and worked for 10 minutes. Blue light remains lit on back of subwoofer, so there is connection
Hi there,
Try manually reconnecting your subwoofer, doing a hard reset and also make sure that you did not PRESS IN the subwoofer button by accident because this will mute the subwoofer.
To do a manual connection first make sure the soundbar is ON.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
3. Check if the LINK LED is solid blue (connection complete).
If your subwoofer still isn't working, try doing a hard reset. With the Soundbar ON press the - & + (Volume UP/DOWN) buttons on the Soundbar itself for roughly 5 seconds. You see INIT scroll across the LED display on the front of your Soundbar. This means it worked and it has been reset.
If you are still having issues please contact Samsung Customer Service for further troubleshooting.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~Samsung Solutions
Try manually reconnecting your subwoofer, doing a hard reset and also make sure that you did not PRESS IN the subwoofer button by accident because this will mute the subwoofer.
To do a manual connection first make sure the soundbar is ON.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
3. Check if the LINK LED is solid blue (connection complete).
If your subwoofer still isn't working, try doing a hard reset. With the Soundbar ON press the - & + (Volume UP/DOWN) buttons on the Soundbar itself for roughly 5 seconds. You see INIT scroll across the LED display on the front of your Soundbar. This means it worked and it has been reset.
If you are still having issues please contact Samsung Customer Service for further troubleshooting.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~Samsung Solutions
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 7.4 Cu. Ft. Gas Dryer with Steam and Sensor Dry - White
Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes. With 12 preset drying cycles, you can cover almost every drying need for your active family.
My dryer is located far from the washers's water line. Do I need to connect it even thought I'm not going to use the steam option? Or is the steam option installation optional?
Good day.
What a unique question you have here, Lucy. If you will not attach the cold water hose from your washer, make sure to attach the hose to the open end of the Y-connector to avoid leaks.
Please contact a qualified technician and follow the instructions on pages 24-25 of the manual to while connecting the water hose:
https://downloadcenter.samsung.com/content/UM/202210/20221028082248825/DV5400_UM_DC68-03784D-13_EN_MES.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145100720) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
What a unique question you have here, Lucy. If you will not attach the cold water hose from your washer, make sure to attach the hose to the open end of the Y-connector to avoid leaks.
Please contact a qualified technician and follow the instructions on pages 24-25 of the manual to while connecting the water hose:
https://downloadcenter.samsung.com/content/UM/202210/20221028082248825/DV5400_UM_DC68-03784D-13_EN_MES.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145100720) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator - Silver
Samsung~s 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator features super precise cooling to store, preserve and ferment specialty foods at their optimal temperature.
Is this refrigerator safe to be outside / safe for outdoor use (on an exposed deck)?
Greetings!
We appreciate the interest in this Samsung refrigerator model and whether it can be installed outside on an exposed deck.
We recommend having this Samsung refrigerator model installed indoors. Damage, as well as malfunction of the refrigerator, may happen if installed in a humid, oily, dusty location, in a location exposed to direct sunlight and water (rain drops).
Leo
We appreciate the interest in this Samsung refrigerator model and whether it can be installed outside on an exposed deck.
We recommend having this Samsung refrigerator model installed indoors. Damage, as well as malfunction of the refrigerator, may happen if installed in a humid, oily, dusty location, in a location exposed to direct sunlight and water (rain drops).
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - Brushed Black
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
How many lbs can this dryer hold without faltering
Hi, Jan.
We appreciate your reaching out to us about this. To address your query, your electric dryer has a total capacity of 7.4 cu ft.
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145099833) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
We appreciate your reaching out to us about this. To address your query, your electric dryer has a total capacity of 7.4 cu ft.
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145099833) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
3 years, 9 months ago
by
Posted by:
Samsung
Samsung~s new 7.5 cu. ft. dryer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more, right from your smartphone. Steam Sanitize+ eliminates 99.9% of germs and bacteria, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear.
I have 4 prong power plug in my wall for dryer. Does this dryer have 4 prong power cable?
Good day.
We appreciate you asking about this. Good news! Your electric dryer supported both a 3-wire and a 4-wire system.
You may visit pages 26–27 of the user manual to properly connect the electrical wiring and its dos and don'ts: https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145099781) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
We appreciate you asking about this. Good news! Your electric dryer supported both a 3-wire and a 4-wire system.
You may visit pages 26–27 of the user manual to properly connect the electrical wiring and its dos and don'ts: https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145099781) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black stainless steel
Heavy-duty StormWash system has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of silent washes for a quieter kitchen at 48dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.
Do you offer a veteran's discount?
Dear Valued Best Buy Client,
That's a good question! To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
That's a good question! To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 75" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
Yes i was wondering if i can set up a ps5 to this tv and a soundbar using hdmi with this tv aswell?
Hi Johnnyhex,
There are three HMDI ports available on the AU8000, so you would be able to connect both your PS5 and Soundbar.
~Samsung Advisor
There are three HMDI ports available on the AU8000, so you would be able to connect both your PS5 and Soundbar.
~Samsung Advisor
3 years, 9 months ago
by
Posted by:
Samsung
I need rear wireless speakers for my HW-H750. What is compatible with it? I cant hear the tv dialogue in my large den. Thanks!
Hi scot,
The SWA-9500S Wireless Rear Speakers are not compatible with the HW-H750 Soundbar. For that soundbar you will need to find two Radiant Speakers and use them as rears.
Any dialogue that comes out of a soundbar will come from the center channel, if you have the ability to increase the volume of the center channel this will help with dialogue.
~Samsung Solutions
The SWA-9500S Wireless Rear Speakers are not compatible with the HW-H750 Soundbar. For that soundbar you will need to find two Radiant Speakers and use them as rears.
Any dialogue that comes out of a soundbar will come from the center channel, if you have the ability to increase the volume of the center channel this will help with dialogue.
~Samsung Solutions
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 5.1.2 Ch Soundbar with Wireless Dolby Atmos/ DTS:X - Black
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Totally immerse yourself in astonishing 3D sound with 5 channels, 1 subwoofer and 2 up-firing channels working together to create a captivating audio experience. Synchronized audio using every speaker in compatible Samsung TV and soundbars. Sound calibrated for your space to perfection.
Can I use SpaceFit sound with my 2020 Q80T QLED? The TV supports it, but will the soundbar work with that too? The website says 2021 and 2022 only.
Hi there,
SpaceFit Sound is only compatible with 2021 and 2022 Samsung TVs.
~Samsung Solutions
SpaceFit Sound is only compatible with 2021 and 2022 Samsung TVs.
~Samsung Solutions
3 years, 9 months ago
by
Posted by:
Samsung