Samsung
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- First AnswerApril 24, 2013
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Samsung - 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
We purchased a 2022 Frame TV (QN43LS03BAFXZA) and we are unable to get the ambient mode picture to automatically turn off at night. Any suggestions on what setting that we may have missed?
Hi BTCLT - I’m sorry to hear of the issues you’re having with Art Mode. Please give us the opportunity to best assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
~ Samsung Specialist
3 years, 9 months ago
by
Posted by:
Samsung
Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
has there been any problems with evaporator coils leaking refrigerant?
Hi,
Intriguing inquiry. We believe our product is safe as long as all precautions during delivery and installation guidelines are taken.
When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
Safety information on pages 4-14
Severe warning signs for transportation and site on page 7
https://downloadcenter.samsung.com/content/UM/202209/20220930155624284/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145096043) to help our team pull up your information.
Have a great day.
^Charles
Intriguing inquiry. We believe our product is safe as long as all precautions during delivery and installation guidelines are taken.
When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
Safety information on pages 4-14
Severe warning signs for transportation and site on page 7
https://downloadcenter.samsung.com/content/UM/202209/20220930155624284/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145096043) to help our team pull up your information.
Have a great day.
^Charles
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
Do you sell replacement bulbs for this model? Attempts thus far have resulted in prongs too short to make contact or too fat to enter female receptical.
Hi Designer4U,
We understand getting the properly sized bulb for this Samsung microwave model is important.
I have shared the website of our authorized distributor for parts and accessories. Please visit the website to check and order the compatible bulb.
http://www.samsungparts.com/CustomerService.aspx
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145096040, it will help our team pull up your information.
Leo
We understand getting the properly sized bulb for this Samsung microwave model is important.
I have shared the website of our authorized distributor for parts and accessories. Please visit the website to check and order the compatible bulb.
http://www.samsungparts.com/CustomerService.aspx
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145096040, it will help our team pull up your information.
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
I put a thermometer in my refrigerator and my recorded temp goes up over 40F after setting my temp at 37F. This happens every hour or two. It also goes in the colder direction by 2 to 5 F.. My old refrigerator was set at 37 and it stayed at 37F. Normal?
Thank you for asking, Robert. Let's get you some details to help with the
fridge temperature.
Here is a quick note for the fridge:
*Keep the refrigerator away from direct sunlight or a heat source
*Do not overload the refrigerator. Do not allow food to block vents.
For more details, you can check the user manual on page 66.
https://downloadcenter.samsung.com/content/UM/202203/20220310114639753/FDR_RF8000B_F-hub_DA68_04402F_01_EN_MES.pdf
What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS00080450/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145095905) to help our team pull up your information.
Have a great day.
^Charles
fridge temperature.
Here is a quick note for the fridge:
*Keep the refrigerator away from direct sunlight or a heat source
*Do not overload the refrigerator. Do not allow food to block vents.
For more details, you can check the user manual on page 66.
https://downloadcenter.samsung.com/content/UM/202203/20220310114639753/FDR_RF8000B_F-hub_DA68_04402F_01_EN_MES.pdf
What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS00080450/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145095905) to help our team pull up your information.
Have a great day.
^Charles
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Brushed Black
Samsung~s Large 7.4 cu. ft. Capacity Top Load dryer fits more in every load, cutting down on laundry time. It features Sensor Dry that helps prevent overdrying for optimal fabric care, and has 10 Preset Drying Cycles to best suit your drying needs.
Just used dryer and had to do twice . Put it to high clothes wrinkle . Not a fan
Hi Manuel,
Nobody wants wrinkles after a dry as well as using the dryer more than you need to. Let me help with what you are experiencing with this Samsung dryer model.
This Samsung dryer model is equipped with a wrinkle-prevent feature. To enable wrinkle-prevent, select a cycle, dryness, and time. Then, press the wrinkle-prevent button. Wrinkle-prevent provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce wrinkling.
If you have to dry more than you need to, most often than not, your clothes are not dry after using the Samsung dryer. Please follow the steps outlined after selecting the closest to what you are experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145095740, it will help our team pull up your information.
Leo
Nobody wants wrinkles after a dry as well as using the dryer more than you need to. Let me help with what you are experiencing with this Samsung dryer model.
This Samsung dryer model is equipped with a wrinkle-prevent feature. To enable wrinkle-prevent, select a cycle, dryness, and time. Then, press the wrinkle-prevent button. Wrinkle-prevent provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce wrinkling.
If you have to dry more than you need to, most often than not, your clothes are not dry after using the Samsung dryer. Please follow the steps outlined after selecting the closest to what you are experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145095740, it will help our team pull up your information.
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Smart Refrigerator with Customizable Panels (panels sold separately) - Custom Panel Ready
Smart Counter Depth 4-Door Flex refrigerator with customizable door panels (panels sold separately) available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites.
Is the water that comes out of the dispenser cold, or is it room temp?
Hi Kim,
We appreciate your interest in wanting to know more about the fridge's water dispenser feature.
The water dispenser will automatically dispense chilled water.
Water dispenser (applicable models only) on page 57
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1-800-726-7864(1800-SAMSUNG)
2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/Samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
When you message us, please provide us with this reference number (1145095539) to help our team pull up your information.
Have a great day.
^Charles
We appreciate your interest in wanting to know more about the fridge's water dispenser feature.
The water dispenser will automatically dispense chilled water.
Water dispenser (applicable models only) on page 57
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1-800-726-7864(1800-SAMSUNG)
2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/Samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
When you message us, please provide us with this reference number (1145095539) to help our team pull up your information.
Have a great day.
^Charles
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 24" 3.1 cu. ft. Single Electric Wall Oven with Convection and Wi-Fi - Stainless Steel
The sleek 24" stainless steel convection oven cooks food quickly and evenly. With an expansive capacity, Wi-Fi connectivity and integrated Digital Touch Controls, it delivers high performance in a slim design that~s still large enough to cook a feast.
What is the actual height width and depth requirements for the cut out.
Hi Bjr1,
Proper installation of this Samsung wall oven model starts with the height, width, and depth measurements for the cut-out.
Please refer to pages 6 - 7 of the installation guide I have shared below as there 2 cut-out dimension information for this Samsung wall oven model.
https://downloadcenter.samsung.com/content/EM/202012/20201201103637745/Install_NV31T4551SS_AA_DG68-01266A-00_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145095424, it will help our team pull up your information.
Leo
Proper installation of this Samsung wall oven model starts with the height, width, and depth measurements for the cut-out.
Please refer to pages 6 - 7 of the installation guide I have shared below as there 2 cut-out dimension information for this Samsung wall oven model.
https://downloadcenter.samsung.com/content/EM/202012/20201201103637745/Install_NV31T4551SS_AA_DG68-01266A-00_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145095424, it will help our team pull up your information.
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
Extra-large capacity 3-Door French Door Refrigerator reinvents water and ice the way you want it with Samsung~s Auto Fill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites.
How far does the freezer door pull out on the Samsung bespoke 6200! I have a cabinet across from the refrigerator. Thank you
Great question, Lucky. The freezer measures 23 7/8 inches when opened with the door. See the link below for more details.
Dimensions on page 2
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF30BB6200_V8.pdf
Have a great day.
^Charles
Dimensions on page 2
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF30BB6200_V8.pdf
Have a great day.
^Charles
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Stainless Steel
The Samsung Smart Slide-In Induction range with Flex Duo, Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
Will a 20# turkey fit in bottom oven?
Hi Mary,
Thanksgiving is just around the corner and getting the right oven to do the right job for your bird is needed.
A 20-pound turkey will fit the oven in Single Mode - Full Oven. If you wish to use the lower oven, you may have to cut the turkey into smaller portions, but doing so will not allow for stuffing.
Leo
Thanksgiving is just around the corner and getting the right oven to do the right job for your bird is needed.
A 20-pound turkey will fit the oven in Single Mode - Full Oven. If you wish to use the lower oven, you may have to cut the turkey into smaller portions, but doing so will not allow for stuffing.
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Can a frame TV be mounted on a traditional TV mount and can traditional HDMI / Ethernet connections be used? I have a standard set of plugs that have been routed through my wall and no easy access to run another cord.
JimDJR - The 55" Frame TV can be wall mounted with any universal wall mount that supports a VESA pattern of 200mm x 200mm. HDMI and other cables can absolutely be used, but they'll plug into the One Connect Box, not the back of the TV.
~ Samsung Specialist
~ Samsung Specialist
3 years, 9 months ago
by
Posted by:
Samsung