Samsung
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Samsung - 65" Class The Serif QLED 4K Smart TV (2022)
Make a bold statement with this unique, unibody TV.Bask in a billion shades of brilliant color that stays true even in bright scenes. Enjoy more screen visibility with virtually no light reflection, night or day.Place The Serif QLED Smart TV anywhere in the room or house, thanks to its detachable stand.
Hi, to person that answered my question about motion plus/the soap opera effect, I’m speaking about your “auto motion plus” setting. Can you please tell me if that specific setting can be completely shut off on the Serif? And where can I see that? Thanks!
Jay - You can disable all Picture Clarity Settings on The Serif.
~ Samsung Specialist
~ Samsung Specialist
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
I just bought this fridge and it keeps tripping my GFCI. Before this fridge I had an older fridge and other appliances all into same circuit and it was fine. This new fridge isn’t. I even moved everything off the circuit. Who do I initiate my return with?
Great to see your review, Ryker. Let's get some details and try to get the fridge on track.
Since the GFCI keeps getting tripped, you can also try to plug it directly to a non-GFCI outlet and check if the breaker will still be tripped.
The refrigerator has no power
https://www.samsung.com/us/support/troubleshooting/TSG01109708/
You can get in touch with the BestBuy Customer Service department at (888) 237-8289, available 24 hours a day.
They can answer your question regarding the return policy.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145095063) to help our team pull up your information.
Have a great day.
^Charles
Since the GFCI keeps getting tripped, you can also try to plug it directly to a non-GFCI outlet and check if the breaker will still be tripped.
The refrigerator has no power
https://www.samsung.com/us/support/troubleshooting/TSG01109708/
You can get in touch with the BestBuy Customer Service department at (888) 237-8289, available 24 hours a day.
They can answer your question regarding the return policy.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145095063) to help our team pull up your information.
Have a great day.
^Charles
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - Jet Bot AI+ Robot Vacuum with Object Recognition - White
With a 3D camera and AI Object Recognition Technology, the new Samsung Jet Bot AI+ is able to identify objects and smartly determine the best way to clean around them. It can also adjust suction to optimize cleaning performance on various surfaces such as carpet, hard floors, or tile. LiDAR sensors help provide an efficient mapping and cleaning route throughout your home. Use the no-touch Clean Station to automatically empty the dustbin.
How does the Jetbot handle stairs? Will it fall down or is it intelligent enough to turn around? Can you also tell it not to clean too close to the stairs so it won't fall down?
Hi David,
We understand the reason behind your question about stairs and this Samsung Jetbot model and whether it can identify areas where it can avoid damage.
This Samsung Jetbot model has the capability of knowing the boundaries it is to avoid when using the boundary markers that come with the unit.
Please refer to page 23 of the user manual of this Samsung Jetbot model I have shared below to learn more about setting the boundaries for the unit.
https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145094980, it will help our team pull up your information.
Leo
We understand the reason behind your question about stairs and this Samsung Jetbot model and whether it can identify areas where it can avoid damage.
This Samsung Jetbot model has the capability of knowing the boundaries it is to avoid when using the boundary markers that come with the unit.
Please refer to page 23 of the user manual of this Samsung Jetbot model I have shared below to learn more about setting the boundaries for the unit.
https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145094980, it will help our team pull up your information.
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Tuscan Stainless Steel
This Samsung over-the-range microwave makes preparing multiple dishes effortless with its 2.1 cu. ft. large capacity, accommodating even your biggest dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the ceramic enamel interior features a durable, scratch-resistant, and easy-to-clean surface, making everyday maintenance simple.
How do you open this unit?
Greetings!
We appreciate your question about operating this Samsung microwave model, especially with opening the door.
This Samsung microwave model's door will open from right to left by pulling on the recessed handle on the right side of the door.
Leo
We appreciate your question about operating this Samsung microwave model, especially with opening the door.
This Samsung microwave model's door will open from right to left by pulling on the recessed handle on the right side of the door.
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung~s Bespoke 5.3 cu. ft. Ultra Capacity Front Load Washer has a sleek, flat-panel design, comes in new premium colors, and is equipped with smart features that simplify your laundry experience. It has our AI OptiWash, which senses soil levels and automatically adjusts time and detergent for a worry-free wash, and Auto Dispense, which conveniently stores and automatically dispenses up to 32 loads of detergent and softener.
How high will the washer pump efficiently and completely? Our drain is about 7' above the floor and we have currently built a platform to accommodate our current washer.
Greetings!
Your question about the effectiveness of the water pump for draining is smart. I'll get the information that you need to make decisions about this Samsung washing machine model.
For a laundry or drain pipe, the minimum height where the drain system is effective will be 18 inches or 1.5 feet and the maximum height is 98 inches or 8 feet.
Your drain height of 7 feet above the floor is well within the allowed height; however, draining efficiency may be reduced while nearing the maximum allowed height.
Leo
Your question about the effectiveness of the water pump for draining is smart. I'll get the information that you need to make decisions about this Samsung washing machine model.
For a laundry or drain pipe, the minimum height where the drain system is effective will be 18 inches or 1.5 feet and the maximum height is 98 inches or 8 feet.
Your drain height of 7 feet above the floor is well within the allowed height; however, draining efficiency may be reduced while nearing the maximum allowed height.
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 6.3 cu. ft. Front Control Slide-in Dual Fuel Range with Smart Dial, Air Fry & WiFi, Fingerprint Resistant - Black Stainless Steel
The Samsung Front Control Slide-in Dual Fuel Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
If you use the oven as two separate one , are you able to set the ovens to different temperature and can you use just the first oven with out using the 2nd
Hi Chey,
Your question about the temperature setting and simultaneous use of the dual oven are good ones.
You can set different temperature settings on the upper and lower oven when twin mode is activated. Also, you can use the upper oven without utilizing the lower oven and vice-versa.
Leo
Your question about the temperature setting and simultaneous use of the dual oven are good ones.
You can set different temperature settings on the upper and lower oven when twin mode is activated. Also, you can use the upper oven without utilizing the lower oven and vice-versa.
Leo
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
This model has in the box the wall one connect cable? If not, where can I buy it? Thanks
PGMP - The Frame TV’s included One Invisible Connection Cable is not rated for in-wall installation. An in-wall cable is available (Model: VG-SOCR86U/ZA), which can be ran through your wall.
~ Samsung Specialist
~ Samsung Specialist
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 75" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Does this have EARC support to connect a Sonos ARC?
Roadkill - Yes, eARC is supported in HDMI port number 3 on The Frame TV.
~ Samsung Specialist
~ Samsung Specialist
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
I need to mount this TV on the wall, in an application where to watch it will need to come out from the wall and rotate 90 degrees one way and 45 degrees in the other direction. Does this TV have the VESA pattern to attach it to the articulating mount?
Chele - The 55" Frame TV has a VESA pattern of 200mm x 200mm.
~ Samsung Specialist
~ Samsung Specialist
3 years, 9 months ago
by
Posted by:
Samsung
Samsung - 65" Class The Serif QLED 4K Smart TV (2022)
Make a bold statement with this unique, unibody TV.Bask in a billion shades of brilliant color that stays true even in bright scenes. Enjoy more screen visibility with virtually no light reflection, night or day.Place The Serif QLED Smart TV anywhere in the room or house, thanks to its detachable stand.
Hi, can you completely shut off the motion plus/soap opera mode on the “65 Samsung Serif TV? And if so, where can I see verifiable proof of that? Thanks!
Hi Jay - You can adjust the Picture Clarity Settings by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings.
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
~ Samsung Specialist
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
~ Samsung Specialist
3 years, 9 months ago
by
Posted by:
Samsung