Samsung
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- First AnswerApril 24, 2013
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Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.4 cu. ft. capacity. Designed with a scratch-resistant interior, this modern microwave features Sensor Cooking options which automatically provide optimal cooking results.
Do the numbered buttons act as an express cooking option? For example you press 1 and it automatically cooks for 1 minute?
Hi Mike,
We are glad to hear that you are interested with our Samsung microwave. The number buttons is use to set the cooking time. This product has a variety of preset cooking options put convenient meals with fresh ingredients at your fingertips.
You may click the link below to learn more about the product benefits.
https://www.samsung.com/us/home-appliances/microwaves/countertop/1-4-cu-ft--countertop-microwave--stainless-steel--ms14k6000as-aa/#benefits
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843775) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you are interested with our Samsung microwave. The number buttons is use to set the cooking time. This product has a variety of preset cooking options put convenient meals with fresh ingredients at your fingertips.
You may click the link below to learn more about the product benefits.
https://www.samsung.com/us/home-appliances/microwaves/countertop/1-4-cu-ft--countertop-microwave--stainless-steel--ms14k6000as-aa/#benefits
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843775) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
This Samsung Countertop Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your largest dishes. The Sensor Cook technology allows you to automatically adjust cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch-resistant and easy to clean interior, making everyday maintenance simple.
How do I order and get measurements for the perimeter facing for the MS19M8000AG microwave I purchased?
Hi there,
We are glad to hear that you purchased Samsung microwave. I am happy to inform you that the trim kit is 30" with a model number MA-TK8020TG.
You may click the link below to learn more about the product specification.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms19m8000ag/pdf/MS19M8000A.pdf
To purchase, you may click the link below:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/microwaves/microwave-trim-kit-ma-tk8020tg-aa/?redir=MA-TK8020TG
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843690) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you purchased Samsung microwave. I am happy to inform you that the trim kit is 30" with a model number MA-TK8020TG.
You may click the link below to learn more about the product specification.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms19m8000ag/pdf/MS19M8000A.pdf
To purchase, you may click the link below:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/microwaves/microwave-trim-kit-ma-tk8020tg-aa/?redir=MA-TK8020TG
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843690) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
Does this Samsung microwave take place of a toaster oven that's toasts etc?
Hi Samm,
We are glad to hear that you are interested in our Samsung microwave. This product has a Speed Bake/Roast feature where the food will be moist as well as crisp and brown like you are using a toaster.
You may click the link below to learn more about the product Speed Bake/Roast feature: See page 52.
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843465) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you are interested in our Samsung microwave. This product has a Speed Bake/Roast feature where the food will be moist as well as crisp and brown like you are using a toaster.
You may click the link below to learn more about the product Speed Bake/Roast feature: See page 52.
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843465) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Add this versatile appliance to your kitchen and discover your inner chef. With a multitude of convenient features, like dual convection technology and an app for remote control, this freestanding Samsung range provides a high-performance cooking experience.
If the power/electricity is out, can you still light the burners? Does it have a safety valve for gas? Thank you
Hi Jan,
We appreciate your question about the manual ignition of the cooktop in times of power outages.
If there is a power failure, you can ignite the burner manually. Use caution when doing this. Please refer to page 19 of the user manual link shared below for instructions on how to do so.
https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf
The range has no safety valve.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144843281 and it will help our team pull up your information.
Leo
We appreciate your question about the manual ignition of the cooktop in times of power outages.
If there is a power failure, you can ignite the burner manually. Use caution when doing this. Please refer to page 19 of the user manual link shared below for instructions on how to do so.
https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf
The range has no safety valve.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144843281 and it will help our team pull up your information.
Leo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Front Control Slide-in Electric Convection Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung front control slide-in electric range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
I saw someone mentioned that their stove came with a filler kit to fill the gap in-between the stove and the wall. my new stove did not come with this. there is a gap approx 3 inches from the top rear stove to the wall. please post link for filler.
Hi Jbjb,
We are disheartened to know that a part is missing from your range. The experience is not what we expect for our customers.
This Samsung range comes with a filler kit as shown on page 1 of the installation guide I have shared below.
https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf
If all diligence has been done to locate the filler kit for the range and couldn't locate it, please feel free to get back to us via the following options:
1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513"
When you message us, give them this number 1144843154 and it will help our team pull up your information.
Leo
We are disheartened to know that a part is missing from your range. The experience is not what we expect for our customers.
This Samsung range comes with a filler kit as shown on page 1 of the installation guide I have shared below.
https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf
If all diligence has been done to locate the filler kit for the range and couldn't locate it, please feel free to get back to us via the following options:
1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513"
When you message us, give them this number 1144843154 and it will help our team pull up your information.
Leo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 30" Microwave Combination Wall Oven with Flex Duo, Steam Cook and WiFi - Stainless Steel
The Samsung Microwave Combination Wall Oven has steam cooking, so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. In the microwave oven, Speed Power Convection technology reduces cooking time. Enjoy the comfort of Analog-Knobs combined with the advanced technology of a touch controlled digital display.
New oven/micro. Touchscreen not working. Help?
Hi Jean,
Thank you for raising your concern about our Samsung microwave. We apologize for the inconvenience of the control panel not working. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking these links for a basic troubleshooting guide:
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
If assistance is needed, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, give them this number (1144843150) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for raising your concern about our Samsung microwave. We apologize for the inconvenience of the control panel not working. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking these links for a basic troubleshooting guide:
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
If assistance is needed, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, give them this number (1144843150) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.
Does the Microwave act as an stove top ventilation unit, oven hood style?
Hi mary,
We are glad to hear that you are interested in our Samsung microwave. This product has a powerful ventilation system that quickly and quietly eliminates steam, fumes and odors from the kitchen that acts as a hood.
You may click the link below to learn more about the product specification:
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/me18h704sfs/pdf/specsheet-ME18H704SFS-091118.PDF
To further assist you, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843084) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you are interested in our Samsung microwave. This product has a powerful ventilation system that quickly and quietly eliminates steam, fumes and odors from the kitchen that acts as a hood.
You may click the link below to learn more about the product specification:
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/me18h704sfs/pdf/specsheet-ME18H704SFS-091118.PDF
To further assist you, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843084) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
Can this refrigerator be used as a garage frig? Lower temperatures in winter (not below freezing, but cold) and well above in summer (up to 95 or so).
Hi seeker,
Glad you ask if the Samsung refrigerator can be used as a garage frig. You can use it as long as you meet the site requirements. One of the requirements is having a temperature range between 50 °F (10 °C) and 109 °F (43 °C). The other site requirement is in the user's manual.
I highly suggest checking the user manual on page 19.
Here's a link: https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number: 1144843017.
^Rainly
Glad you ask if the Samsung refrigerator can be used as a garage frig. You can use it as long as you meet the site requirements. One of the requirements is having a temperature range between 50 °F (10 °C) and 109 °F (43 °C). The other site requirement is in the user's manual.
I highly suggest checking the user manual on page 19.
Here's a link: https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number: 1144843017.
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your largest dishes. Sensor Cook technology allows you to automatically adjusts cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple.
does it have express cooking feature
Hi Sky1,
We are glad to hear that you are interested in our Samsung microwave. This product does not have express cooking feature, but the good thing about this, it comes with a variety of preset cooking options put convenient meals with fresh ingredients at your fingertips.
You may click the link below to learn more about the product feature: See page 17.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
To further assist you, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843007) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you are interested in our Samsung microwave. This product does not have express cooking feature, but the good thing about this, it comes with a variety of preset cooking options put convenient meals with fresh ingredients at your fingertips.
You may click the link below to learn more about the product feature: See page 17.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
To further assist you, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843007) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Take your audio to a higher level with the Q750B with Dolby Atmos sound without requiring HDMI cables. Enjoy a cinematic experience with 5 channels, 1 subwoofer and 2 up firing channels. With Q Symphony, the soundbar sound synchronizes with your compatible Samsung TV. Plus, control your soundbar hands free using Alexa voice controls.
I have a Samsung 70" TU 7000 on an articulating mount.....can the sound bar be mounted to the TV....and if so....should it be mounted above or below the TV...I would think above so the up firing speakers can bounce of the ceiling...figured id check
Hi atmos5,
The HW-Q750B Soundbar has mounting holes at the bottom of the Soundbar so it will need to be mounted under the TV. The unit itself weighs 10.6lbs any mount that can handle less than that should be avoided.
The screws used to hold the provided mounting bracket plates are a M4 x L10 screw, (4mm diameter by 10mm long).
~Samsung Solutions
The HW-Q750B Soundbar has mounting holes at the bottom of the Soundbar so it will need to be mounted under the TV. The unit itself weighs 10.6lbs any mount that can handle less than that should be avoided.
The screws used to hold the provided mounting bracket plates are a M4 x L10 screw, (4mm diameter by 10mm long).
~Samsung Solutions
3 years, 11 months ago
by
Posted by:
Samsung