Samsung
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- First AnswerApril 24, 2013
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Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Navy Glass
Smart Counter Depth 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice bites.
Hi. Is the Bespoke stainless steel fingerprint resist?
Greetings,
Thank you for asking about the fingerprint resistance of the Samsung refrigerator. With this model, we don't offer stainless steel color.
You can check the available colors on this link: https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=Bespoke%20Counter%20Depth%204-Door%20Flex%E2%84%A2%20Refrigerator%2023%20cu.%20ft.%20in%20st
We also offer a different bespoke model with stainless steel and finger print resistance.
You can check it on this link: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-stainless-steel-rf24bb6600qlaa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144841536.
^Rainly
Thank you for asking about the fingerprint resistance of the Samsung refrigerator. With this model, we don't offer stainless steel color.
You can check the available colors on this link: https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=Bespoke%20Counter%20Depth%204-Door%20Flex%E2%84%A2%20Refrigerator%2023%20cu.%20ft.%20in%20st
We also offer a different bespoke model with stainless steel and finger print resistance.
You can check it on this link: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-stainless-steel-rf24bb6600qlaa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144841536.
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator - Black Stainless Steel
Samsung's 22 cu. ft. Smart 3-Door French Door refrigerator is beautifully designed with a modern look that blends seamlessly into your kitchen.
How are the doors opened, no external handles...
Hi Kcoop,
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the fridge.
There are recessed wells for opening on the top section of the freezer and on the underside of the two main doors.
Please see the link for the pictures of the door.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/22-cu-ft-smart-3-door-french-door-refrigerator-in-black-stainless-steel-rf22a4121sg-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144841413) to help our team pull up your information.
Have a great day.
^Charles
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the fridge.
There are recessed wells for opening on the top section of the freezer and on the underside of the two main doors.
Please see the link for the pictures of the door.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/22-cu-ft-smart-3-door-french-door-refrigerator-in-black-stainless-steel-rf22a4121sg-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144841413) to help our team pull up your information.
Have a great day.
^Charles
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless Steel
Bring style and innovation to your kitchen. This Samsung electric range lets you cook two dishes at different temperatures simultaneously to speed up the cooking process. Plus, the steam clean system takes care of grease, oil, and stuck-on food.
I'm getting a error msg Code C-D0 and now my oven is not working at all I just bought it on 10/27/2020 not even 18 months and I'm having this issue twice the 1st time I just turn it off and on. But now is not working at all
Greetings!
We realize that this situation is difficult since the range is used regularly to prepare meals.
To help you with this, I am providing the user manual link to guide you on the concern you're having below. Please refer to page 52 of the user manual.
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144841239 and it will help our team pull up your information.
Leo
We realize that this situation is difficult since the range is used regularly to prepare meals.
To help you with this, I am providing the user manual link to guide you on the concern you're having below. Please refer to page 52 of the user manual.
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144841239 and it will help our team pull up your information.
Leo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
I want to know if this is finger print resistance
Hi Mariecris,
We appreciate your interest in the Samsung refrigerator. Yes, this model has finger print resistance.
You can check it on the Samsung page under specifications.
Here's a link: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-23-cu--ft-with-top-left-and-family-hub--panel-in-charcoal-glass-and-matte-black-steel-middle-and-bottom-panels-rf23bb89008maa/#specs.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number: 1144833564.
Thank you for choosing Samsung, and have a great day!
^Rainly
We appreciate your interest in the Samsung refrigerator. Yes, this model has finger print resistance.
You can check it on the Samsung page under specifications.
Here's a link: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-23-cu--ft-with-top-left-and-family-hub--panel-in-charcoal-glass-and-matte-black-steel-middle-and-bottom-panels-rf23bb89008maa/#specs.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number: 1144833564.
Thank you for choosing Samsung, and have a great day!
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Black stainless steel
Sleek, built-in look, 22.6 cu. ft. large capacity refrigerator with FlexZone helps keep family's food organized.
What’s the running wattage?
Hi Max,
Thank you for asking about the wattage of the Samsung refrigerator. The energy consumption is 633 kWh/Year.
You can check it on the Samsung website under specs.
Here's the Samsung link: https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sg-aa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840614.
^Rainly
Thank you for asking about the wattage of the Samsung refrigerator. The energy consumption is 633 kWh/Year.
You can check it on the Samsung website under specs.
Here's the Samsung link: https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sg-aa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840614.
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
Dose a pre existing water line need to be installed or will the paid service provided through best buy get it all done?
Hi waterline,
Glad you ask about the pre-existing water line. Yes, you need a pre-existing water line that will be connected to your Samsung refrigerator, especially if there's an ice maker and water dispenser.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840360.
^Rainly
Glad you ask about the pre-existing water line. Yes, you need a pre-existing water line that will be connected to your Samsung refrigerator, especially if there's an ice maker and water dispenser.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840360.
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Is it self defrost?
Hi there,
Glad you ask about the self-defrost of the Samsung refrigerator. Yes, this model has a self-defrosting feature, and cracking noise occurs during the defrosting cycle.
Also, do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840187.
^Rainly
Glad you ask about the self-defrost of the Samsung refrigerator. Yes, this model has a self-defrosting feature, and cracking noise occurs during the defrosting cycle.
Also, do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840187.
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Stainless Steel
The Samsung Smart Slide-In Induction range with Flex Duo, Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
When using the upper oven for convection bake and using the cook timer function, the cook timer starts counting down immediately when the oven starts, there is no preheat timer. Is the oven functioning correctly?
Hi KNich,
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the range.
The preheat time needs to be added to the cooking time since there is no separate preheat timer for the unit. You can also connect the range to the SmartThing app to have more control and option for the range.
Single mode on page 34
Installation Guide on page 56
https://downloadcenter.samsung.com/content/UM/202107/20210716111329169/NE9000T_NE63T8951SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144839489) to help our team pull up your information.
Have a great day.
^Charles
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the range.
The preheat time needs to be added to the cooking time since there is no separate preheat timer for the unit. You can also connect the range to the SmartThing app to have more control and option for the range.
Single mode on page 34
Installation Guide on page 56
https://downloadcenter.samsung.com/content/UM/202107/20210716111329169/NE9000T_NE63T8951SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144839489) to help our team pull up your information.
Have a great day.
^Charles
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.
My Samsung Flex Oven Door does not stay shut and heat escapes, light comes on. I don't want to pay hundreds of dollars to fix this. Also to add, . I do not recommend buying the double door unit. It does not cook properly unless the divider is out.
Hi LIZMORRIS,
We realize that this situation is difficult since doors are there to keep the heat in to ensure food is cooked properly.
I have shared a Samsung link that will help with your oven door.
Samsung oven door will not close:
https://www.samsung.com/us/support/troubleshooting/TSG01209248/
I have also shared a Samsung link that can help with your concern about the oven not cooking properly.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144839274 and it will help our team pull up your information.
Leo
We realize that this situation is difficult since doors are there to keep the heat in to ensure food is cooked properly.
I have shared a Samsung link that will help with your oven door.
Samsung oven door will not close:
https://www.samsung.com/us/support/troubleshooting/TSG01209248/
I have also shared a Samsung link that can help with your concern about the oven not cooking properly.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144839274 and it will help our team pull up your information.
Leo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless Steel
Bring style and innovation to your kitchen. This Samsung electric range lets you cook two dishes at different temperatures simultaneously to speed up the cooking process. Plus, the steam clean system takes care of grease, oil, and stuck-on food.
I have a new Samsung Flex Duo Free Standing Induction Range. When I press the dial on the display, the upper and lower oven buttons don't light up. When when I press them, nothing happens. How do I turn on and control the upper and lower ovens?
Hi Jill,
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the range.
Here is the link on how to maximize the twin cooking mode for the oven.
Twin cooking mode temperature setting ranges on page 29
Oven rack positions (twin mode) 30
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144839173) to help our team pull up your information.
Have a great day.
^Charles
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the range.
Here is the link on how to maximize the twin cooking mode for the oven.
Twin cooking mode temperature setting ranges on page 29
Oven rack positions (twin mode) 30
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144839173) to help our team pull up your information.
Have a great day.
^Charles
3 years, 11 months ago
by
Posted by:
Samsung