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 Samsung - 5.8 cu. ft. Freestanding Electric Convection Range with Air Fry, Fingerprint Resistant - Stainless Steel
Samsung - 5.8 cu. ft. Freestanding Electric Convection Range with Air Fry, Fingerprint Resistant - Stainless Steel
Creating delicious and healthier* meals just got easy and fast with this beautiful Freestanding Electric range offering Air Fry mode & Convection. *As compared to deep frying.
 

Can this range be hooked up using live wire hookup? My current range is hooked up that way. If so will you guys install using this method?

Greetings!

We appreciate your question about the electric requirements for the range.

Yes, this range can be installed with a live wire or a direct connection for electricity. Please refer to pages 6 - 9 of the installation guide I have shared below for the power cord installation.

https://downloadcenter.samsung.com/content/EM/202011/20201113100245875/Install_30_Electric_Range_USA_DG68-00108G-10_EN-MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number 1144836167 and it will help our team pull up your information.

Leo
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - MX-ST40B Sound Tower High Power Audio 160W - Black
Samsung - MX-ST40B Sound Tower High Power Audio 160W - Black
Uniquely designed bi-directional speakers kick up the sound with 160 watts of high power. Enjoy up to 12 hours of unplugged entertainment with our built-in battery. Rain or shine, enjoy year-round outdoor entertainment with this soundbar that is IPX5 rated for weather-resistant durability against water and dust.
 

Can I pair this to play with the MX-T70 tower speaker ?

Hi There,

You can mix and match the different Sound Towers of any model number you would like up to 10 devices. If you are wanting to play something in stereo they do need to be the same model number for both Sound Towers, i.e., two MX-ST40B.
~Samsung Solutions
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
 

I saw your answer regarding open door alarm, which stopped working. You suggeted to simply switch it ON on the panel. However RF220 NCTASR model comes without that option on the right side of the control panel. So any suggestions?

Hi Kate,

We apologize that your experience with the fridge was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.

The door alarm function is pre-set to On in the factory. You can turn it o by touching and then releasing this button. You can turn it back on in the same fashion. Please see the steps on how to reset the fridge and keep the door open for 2-3 minutes to check if the door alarm will sound off after the reset.

How to reset your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00087902/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number (1144836004) to help our team pull up your information.

Have a great day.

^Charles
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Stainless Steel
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Stainless Steel
More convenient cooking. This Samsung range has a 5-burner cooktop so you can prepare multiple dishes at the same time. Plus, its smooth ceramic surface and steam clean option make it easy to keep spotless.
 

How do we use the broiler

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User submitted photo
Hi Bj,

We appreciate your question on how to use the broiler.

I have shared the user manual link below. Please access the link and turn to pages 46 - 47 for broiling instructions.

https://downloadcenter.samsung.com/content/UM/201903/20190314215442058/NE58F9500SS_AA_AC_DG68-00499A-13_EN-MES-CFR_WEB.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number 1144835975 and it will help our team pull up your information.

Leo
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Stainless Steel
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Stainless Steel
More convenient cooking. This Samsung range has a 5-burner cooktop so you can prepare multiple dishes at the same time. Plus, its smooth ceramic surface and steam clean option make it easy to keep spotless.
 

What are the dimensions ?

Hi Betsy!

Glad that you asked about the dimensions of the Samsung Range. To answer you question, this range model dimensions are 29 13/16" W x 36" - 37 1/8" H (Adjustable) x 26 5/16" D.

You may refer to our website under the "Specs" tab: https://www.samsung.com/us/home-appliances/ranges/electric/ne58f9500ss-slide-in-electric-range-ne58f9500ss-aa/#specs.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number (1144835879), which will help our team pull up your information.

Have a great day.

Melardo
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - BESPOKE Cube Air Purifier - Gray
Samsung - BESPOKE Cube Air Purifier - Gray
Design meets function with the BESPOKE Cube Air Purification System by Samsung. This visually appealing, virtually silent Air Purification System traps large dust particles, helps remove unpleasant odors, and captures ultrafine dust, providing clean air for your home.
 

Does this have a 2-prong or a 3-prong grounded power cord?

Hi Rivers,

We appreciate your question about the power supply of the air purifier.

The plug of the power adapter for the air purifier uses a 3-prong grounded end.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number 1144835640 and it will help our team pull up your information.

Leo
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - Cube Smart Air Purifier with Wind-Free Air Purification - Airy White
Samsung - Cube Smart Air Purifier with Wind-Free Air Purification - Airy White
Design meets function with the Cube Air Purification System by Samsung. This visually appealing, virtually silent Air Purification system provides 99.97% removal of ultrafine dust and reduces allergens, bad odors, and bacteria, providing cleaner air for your home.
 

Does it throw off any ozone? does it ionize?

Greetings!

We appreciate your question regarding the function of the air purifier.

I have shared a Samsung link below that can answer your question about its capabilities and limitations.

How to use your Samsung Air Purifier:
https://www.samsung.com/us/support/answer/ANS00085623/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number 1144835559 and it will help our team pull up your information.

Leo
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - Cube Smart Air Purifier with Wind-Free Air Purification - Airy White
Samsung - Cube Smart Air Purifier with Wind-Free Air Purification - Airy White
Design meets function with the Cube Air Purification System by Samsung. This visually appealing, virtually silent Air Purification system provides 99.97% removal of ultrafine dust and reduces allergens, bad odors, and bacteria, providing cleaner air for your home.
 

Does this generate ozone?

Hi wonder,

We appreciate your question regarding the function of the air purifier.

The air purifier does not generate ozone. I have shared a Samsung link below that can help answer the capabilities and limitations of the air purifier.

How to use your Samsung Air Purifier:
https://www.samsung.com/us/support/answer/ANS00085623/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number 1144835507 and it will help our team pull up your information.

Leo
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
You want a fridge that can keep up with your busy lifestyle. Freeze or chill items fast, keep ingredients fresh longer and get a seamless look in the kitchen with this Samsung 17.5 Cu. Ft. french door counter-depth refrigerator.
 

Is the stainless steel in this model smudge proof/finger proof?

Hi Sngrif!

Glad that you asked if this Samsung Refrigerator model is smudge proof/fingerprint proof. We apologize; this refrigerator model is not smudge-proof/fingerprint resistant. We offer black stainless steel fingerprint resistance (RF18HFENBSG-US). You may refer to our website for more information: https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/18-cu-ft-counter-depth-french-door-refrigerator-rf18hfenbsg-us/.

Since your refrigerator model is not fingerprint resistant, you may refer to the user manual cleaning the refrigerator on page 35: https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number (1144835480), which will help our team pull up your information.

Have a great day.

Melardo
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
Keep your groceries fresh and delicious for longer. This Samsung refrigerator offers plenty of space, adjustable shelves, and controlled zones that store produce, meats and more at the ideal temperatures.
 

what cleaner can be used on the outside front and sides on this model?

Hi Sandy!

Glad that you asked what cleaner to use in cleaning the outside/exterior of your Samsung Refrigerator. We recommend using a damp, clean, soft cloth. Do not spray water directly on the surface of the refrigerator. Refer to the user manual "Cleaning the Refrigerator" on page 20: https://downloadcenter.samsung.com/content/UM/201904/20190418151521400/DA68-02601B-14_181008.pdf.

I also shared the link about "Samsung Refrigerator Shelf/Drawer Removal and Cleaning Guide" and scrolled to "Refrigerator Cleaning Tips": https://www.samsung.com/us/support/answer/ANS00063107/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, give them this number (1144835362), which will help our team pull up your information.

Have a great day.

Melardo
3 years, 11 months ago
by
Posted by: 
Samsung