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April 24, 2013
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Samsung's Answers

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Samsung - 36 in. Wide BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

See all Q&A for this product

Is the stainless-steel fingerprint resistant or fingerprint proof?

Hi fingerprints,

We appreciate your question about the finish of this refrigerator.

The stainless steel panels are not fingerprint-resistant or fingerprint-proof.

Leo

3 years, 11 months ago

Posted by:

Samsung

Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

Are there other frames besides the 4 or 5 basic colors? Some of the customer pictures show much nicer / fancier frames. Is that just a separate picture frame they are using? If so what are some thigns I should keep in mind if I try to do that. thanks!

Hi jason! In addition to the Customizable Bezel options you've mentioned, you can also find options like these offered at Best Buy: https://www.bestbuy.com/site/frame-my-tv-com-deco-premiere-bezel-for-samsung-the-frame-tv-55-burlwood/6518852.p?skuId=6518852
~ Samsung Specialist

3 years, 11 months ago

Posted by:

Samsung

Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

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Is the Samsung water filter model # HAF-QIN compatible with the Dacor fridge model # DRF36C000SR that uses water filter model # RAC00WFAAAA?

Great question. HAF-QIN water filter is not compatible with the Dacor fridge (DRF36C000SR).

Below is the link to our website to check for the compatible Samsung refrigerator models: https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs

Have a great day.

Melardo

3 years, 11 months ago

Posted by:

Samsung

Samsung - 50" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.

Where is the on off button on this TV? Is there a source button?

Hi Sandra,

The power button is located beneath the Samsung logo on the bottom of your TV screen.

~Samsung Advisor

3 years, 11 months ago

Posted by:

Samsung

Samsung - 75" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

what apps are available

Hi Jeb,

Hi! The built-in App Store on the AU8000 allows you to choose from and download hundreds of apps such as Disney+, HBO Max, discovery+, and many more. It also comes with Samsung TV Plus, which offers hundreds of free channels of news, sports, movies, and much more.

~Samsung Advisor

3 years, 11 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

DOES THIS Refrigerator have sabbath mode?

Glad you asked, Albert! Yes, this fridge has a Sabbath mode feature.

Have a great day.

^Chrystel

3 years, 11 months ago

Posted by:

Samsung

Samsung - Care+ for Washer - 3 Year Plan

Samsung Care+ for Washer - 3 Year Plan

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I purchased the Samsung washer along with the 3 year plan. My washer is making a weird sound during the cycle and I would like someone to check it out. Please advise next steps. Thank you.

Hi Michelle,

Thank you for purchasing the Samsung Care+ for your washer. We are here to help with your concerns with the washer about operational sounds.

I have shared a Samsung link that can help with the noise that the washer makes.

Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/

You may also feel free to get back to us via the following options to schedule an authorized service technician to visit:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide them this number 1144992948 and it will help our team pull up your information.

Leo

3 years, 11 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

What are the dimensions of the shelves?

Hi Cherie,

We appreciate your question about the Samsung Refrigerator.

Here are the dimensions for the shelves

31” W X 13 1/2” D

Here's the product specification for your reference.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf28t5001/RF28T5001SR.pdf

Thank you for choosing Samsung. Have a great day.

^^Ross

3 years, 11 months ago

Posted by:

Samsung

Samsung - 43" Class The Sero QLED 4K Smart TV (2022)

For all the ways you watch, give Samsung's rotation screen a spin.

What remote comes with the tv

Hi - The Sero comes with our white Solar Cell remote (model: TM2281E).
~ Samsung Specialist

3 years, 11 months ago

Posted by:

Samsung

Samsung - The Freestyle FHD HDR Smart Portable Projector - White

Take the big screen experience to go with The Freestyle. This smart theater to go moves to where the action is. Just point and p lay on the wall, ceiling or even your table. The Freestyle automatically sets up your best picture experience, adjusting focus, keystone and leveling at the image size you want. You~ll be set to stream your shows using the Smart TV capabilities, check your social feed, play games, and hear it all in rich 360 sound. Gather your friends, your content is going places~. ~Includes Samsung SmartHub by Wi Fi; additional external content by Micro HDMI port and compatible devices with AirPlay 2, SmartThings~ Tap View.

What voltage? I need 220 volts.

Vencatur - The Freestyle can support AC100-240V (50/60Hz).
~ Samsung Specialist

3 years, 11 months ago

Posted by:

Samsung