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April 24, 2013
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October 1, 2026
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Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White

Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.

See all Q&A for this product

Where is the coin trap on this machine?

Hi Cristybird,

We appreciate your question about a coin trap for this model.

This washer does not have a coin trap like in a laundromat.

Leo

4 years ago

Posted by:

Samsung

Samsung - 51-Bottle Capacity Wine Cooler - Stainless Steel

Samsung~s Wine Cooler is beautifully designed, with a 51-bottle storage capacity. So go ahead and get your favorite red, white or sparkling beverage, they~ll all be kept at the optimal temperature, ready for your next toast.

Hello - just got the Samsung 51 bottle wine cooler. Second one in three weeks as first had cooling issues. Today second one came and it cooled down to the factory default temp of 54 on both top and bottom. It won’t go any lower even though I have set

Hi Skm7750,

Thank you for taking the time to leave this review.
We understand that you have concerns about the Wine cooler not reaching the desired temperature. Here is a link to help address that concern.

Wine Cooler is not cooling or over cooling
https://www.samsung.com/us/support/troubleshooting/TSG01209534/

Have a great day.

^Charles

4 years ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Black Stainless Steel

Whether you~re at home or on the go, our Smart front load washer lets you start, stop, and schedule cycles easily from your smartphone with the SmartThings app.

Can this dryer be used as a standalone or does it have to be stacked?

Great question, Debbie. Yes, the dryer can stand alone and does not need to be stacked to function. Please see the link for more details.

Installation Specifications on page 2
https://image-us.samsung.com/SamsungUS/samsung/us/home-appliance/pdf/07012019/DVG45R6300V_V4.pdf

Have a great day.

^Charles

4 years ago

Posted by:

Samsung

Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - Champagne

Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.

I am trying to install a stackable washer and dryer in a closet but I can’t install a vent because the closet back goes to another closet do y’all have a dryer that doesn’t need a vent

Hi Isa,

We appreciate your question about a dryer that is ventless.

This particular model, as you know, needs to be vented out to operate properly. Please visit the Samsung link I have shared below for a ventless dryer available that is offered.

https://www.samsung.com/us/home-appliances/dryers/ventless/dve6800-4-0-cu--ft--24--heat-pump-dryer-with-smart-care-dv22n6800hw-a2/#specs

Leo

4 years ago

Posted by:

Samsung

Samsung - 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

does the 2022 frame tv use the same mounting as the 2021. I need to replace my 2021 and want to know if I will need to install new mount

Hi TP! Yes, the 2022 Frame TV is compatible with the 2021 SlimFit Wall Mount.
~ Samsung Specialist

4 years ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Will the clock on this oven set itself, or do I have to reset the clock every time the power flickers?

Hi Arn,

We appreciate your question about the clock of the range.

During power outages, power flickers, the power cord had been disconnected and the like; the clock will have to be set.

To set the clock, please refer to page 23 of this model's user manual I have shared below.

https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide them this number 1144973302 and it will help our team pull up your information.

Leo

4 years ago

Posted by:

Samsung

Samsung - 36 in. Wide BESPOKE 30 cu. ft 3-Door French Door Smart Refrigerator with Family Hub - Gray Glass

Extra-large capacity 3-Door French Door Refrigerator featuring Family Hub. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

See all Q&A for this product

How can I setup the ic maker

Hi,

Great question. To set up the ice maker, you just need to ensure the water connection is connected perfectly and make sure the ice maker is switched on.
Please see the links for more details.

Connect to a water source on page 46
https://downloadcenter.samsung.com/content/UM/202208/20220829143346952/FDR_RF8000B_SG_DA68-04540C-00_EN_MES.pdf

Turn the BESPOKE Dual Ice Maker on or off https://www.samsung.com/us/support/answer/ANS00088562/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide them with this number (1144973295) when you message us to help our team pull up your information.

Have a great day.

^Charles

4 years ago

Posted by:

Samsung

Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.

How do I unlock the child lock- nothing works on the screen

Greetings!

We are glad that you are using a Samsung home appliance for your household. We are here to help with your concerns with the range.

To unlock the control panel, please refer to page 33 of this model's user manual I have shared below, it will give you detailed steps on what to press and do.

https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide them this number 1144973168 and it will help our team pull up your information.

Leo

4 years ago

Posted by:

Samsung

Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and CleanGuard - Ivory

Samsung~s Smart Dial Front Load Washer uses AI Power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy-to-use control panel. It has an extra-large5.0 cu. ft. capacity, and features CleanGuard antimicrobial technology to keep the inside of the drum smelling fresh and for added protection on high touch surfaces. *Antimicrobial treatment does not protect users or other items against bacteria and other disease organisms.

Can you operate the machine directly on the machine, or do you have to use your phone?

Hi There.

Glad that you asked if you could operate directly on the washer without using your phone.

Yes, you can still use your washer as normal. Using the SmartThings app on your phone, you can control, monitor, and schedule laundry on your washer.

Have a great day.

Melardo

4 years ago

Posted by:

Samsung

Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - Brushed Black

Can this dryer be side vented?

Best Answer

Hi corals,

We appreciate your question about the dryer's capability of venting on the side.

Yes, the dryer can vent through the side and would need a side vent kit(DV-2A/XAA) to do so.

Leo

4 years ago

Posted by:

Samsung