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Samsung - 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator - Silver

Samsung~s 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator features super precise cooling to store, preserve and ferment specialty foods at their optimal temperature.

Is this refrigerator commercial grade?

Hi DarS,

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.

If you mean if the fridge was built for commercial use, the refrigerator is designed for personal home use and not advisable for commercial use as per our limited warranty states.

https://www.samsung.com/us/support/service/warranty/RP22T31137Z/AA

This limited warranty covers manufacturing defects in materials or workmanship encountered in a normal household, noncommercial use,

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144785498

Have a great day.

^Charles

3 years, 11 months ago

Posted by:

Samsung

Samsung - HW-A40R 4ch Sound bar with Surround sound expansion - Black

Powerful, yet compact sound experience

3rd Time with this Q&A... Getting very frustrated. Now I'm being advised to go to https://www.samsung.com/us/support/downloads/?model=N0054850 to download software updates for the HW-A40R sound bar. This page will NOT load. Next...???

Hi Virginny,

I am sorry to hear that you are having issues getting the link to work correctly. Earlier today I was experiencing issues with samsung.com myself, but now everything seems to be working fine.

The link https://www.samsung.com/us/support/downloads/?model=N0054850 is the place to for the full manual and all firmware updates.

If you need extra assistance with updating your soundbar, please contact Samsung Customer Service.

The two best options for contacting Customer Service are

1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
^Andrew

3 years, 11 months ago

Posted by:

Samsung

Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass

Extra-large capacity 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. Reinvent water and ice the way you want it with Samsung~s AutoFill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites.

What are the dimensions?

Hi Tom,

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge dimension.

Product Dimensions (WxHxD with hinges and doors): 35 3 /4" x 70" x 341 /4".

For more details on the product dimension, please see the link below.

Product Dimensions on page 2
https://image-us.samsung.com/SamsungUS/home/connected-living/RF29BB8200_V9.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144784821

Have a great day.

^Charles

3 years, 11 months ago

Posted by:

Samsung

Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.

my microwave was just installed and as soon as I close the door, it starts running. is there something I need to do with the start up? jen

Hello jen,

Welcome to Samsung! Thank you for choosing our company. I hope you are enjoying your experience so far. To answer your concern about your newly installed Microwave, which starts running after you close the door.

You may use this link to address your concern.

The Microwave turns on by itself.
https://www.samsung.com/us/support/troubleshooting/TSG01001966/

If assistance is needed, please reach us with the following options to further assist you:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference number:
1144784742

Thank you for choosing Samsung. Have a great day.

^^Ross

3 years, 11 months ago

Posted by:

Samsung

Samsung - 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash - Black stainless steel

Samsung's activewash Top Load Washer with 5.2 cu. ft. capacity allows larger loads, so you can spend less time doing laundry. The built-in sink lets you pretreat and presoak your clothes with ease, while Steam Wash uses the power of steam to help remove stains. With Vibration Reduction Technology wash loads stay balanced and quiet even at high speeds.

How many gallons of water does this product consume when washing?

Hi there,

We are glad you are interested in our Samsung top-of-the-line washing machine. We are happy to receive your question if how much water the washer consumes. This washer is highly efficient (HE) and uses significantly less water than previous generations while keeping your clothes clean. This kind of washer senses the weight of your load to determine how much water to deliver. Recalibrating the weight detection ensures that the right amount of water is being used.

I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
The washing machine does not fill with enough water:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/

Calibration Mode: See page 27.
https://downloadcenter.samsung.com/content/UM/201908/20190809105304681/WA7700M_DC68-03774D-04_EN_CFR_MES.pdf

You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA52M7750AV/A4

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144784485

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 11 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White

Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.

See all Q&A for this product

Can this machine be adjusted so that it can fill with additional water?

Hi TexasGrandpa,

We are glad you are interested in our Samsung top-of-the-line washing machine. We are happy to receive your question if we can add water to the washer. This washer is highly efficient (HE) and uses significantly less water than previous generations while keeping your clothes clean.

I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

The washing machine does not fill with enough water:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/

You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144784346

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 11 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Champagne

Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria**, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes, and Smart Care allows for easy troubleshooting from the convenience of your smartphone.* Bring inspiration to your laundry room with beautiful designer colors, including Samsung's new champagne finish.

Does this ventless, electric dryer have a heat pump or condenser?

Greetings!

Thank you for reaching out. We appreciate your interest in this Samsung dryer specification.

This dryer will need to be exhausted to the outside as it is not ventless. This dryer is not equipped with a heat pump or a condenser. I have shared the user manual link below. Please access the link and turn to pages 18 - 19 for the ducting and exhaust requirements.

https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144784235

Leo

3 years, 11 months ago

Posted by:

Samsung

Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel

Extra-large capacity Smart 4-Door Flex refrigerator features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites.

I have no intention of using the Ice Maker or the in-door beverage center. Can both of these options be removed along with the Water Filter to return space to the refrigerator without any adverse operational concerns?

Hi Fruitdale,

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.

Ice Maker, the in-door beverage center, and the water filter are built-in features and cannot be removed or altered.

Please do not attempt to repair, disassemble, or modify the refrigerator. Unauthorized modifications can cause safety problems. We will charge the full cost of parts and labor to reverse an unauthorized change.

Safety information on page 12, 9th bullet
Usage cautions on page 13, 5th bullet
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf

In case of repairs will be needed, please take note of your warranty coverage:

https://www.samsung.com/us/support/service/warranty/RF29A9671SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144784214

Have a great day.

^Charles

3 years, 11 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White

See all Q&A for this product

I'm 5'2" and can't reach the bottom of most large capacity washers. What is the height of this washer at the front where I would bend over, and what is the distance from there to the bottom of the basket. I can't go to the store and have to buy online.

Hi Chary,

We are glad you are interested in our Samsung top-of-the-line washing machine. We are happy to receive your question about the washer's specification. The Product Dimensions & Weight (WxHxD) Dimensions: 27" x 44" x 295 /16" Weight: 134.5 lbs.

You may click this link for further information about this product:
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/top-load/pd/wa45t3200aw-a4/WA45T3200AW_Spec_Sheet.pdf

For further assistance, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144783892

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 11 months ago

Posted by:

Samsung

Samsung - BESPOKE 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Customizable Panel - White Glass

Counter Depth 4-Door Flex Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. A revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

Does this model come withOUT an ice maker?

Hi Savybuyer!

Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know if this Samsung Refrigerator comes without an ice maker.

This Samsung Refrigerator model comes with a dual auto ice maker (auto ice maker - cubed ice and auto ice maker (ice bites). Refer to our website under the "Specs" tab: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-flex-refrigerator-23-cu-ft-in-white-glass-rf23a967512-aa/#support.

You may also refer to the user manual on page 19: https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144783905

Have a great day.

Melardo

3 years, 11 months ago

Posted by:

Samsung