Samsung
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Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
Can this machine be adjusted so that it can fill with additional water?
Hi TexasGrandpa,
We are glad you are interested in our Samsung top-of-the-line washing machine. We are happy to receive your question if we can add water to the washer. This washer is highly efficient (HE) and uses significantly less water than previous generations while keeping your clothes clean.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
The washing machine does not fill with enough water:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144784346
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad you are interested in our Samsung top-of-the-line washing machine. We are happy to receive your question if we can add water to the washer. This washer is highly efficient (HE) and uses significantly less water than previous generations while keeping your clothes clean.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
The washing machine does not fill with enough water:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144784346
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Champagne
Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria**, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes, and Smart Care allows for easy troubleshooting from the convenience of your smartphone.* Bring inspiration to your laundry room with beautiful designer colors, including Samsung's new champagne finish.
Does this ventless, electric dryer have a heat pump or condenser?
Greetings!
Thank you for reaching out. We appreciate your interest in this Samsung dryer specification.
This dryer will need to be exhausted to the outside as it is not ventless. This dryer is not equipped with a heat pump or a condenser. I have shared the user manual link below. Please access the link and turn to pages 18 - 19 for the ducting and exhaust requirements.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144784235
Leo
Thank you for reaching out. We appreciate your interest in this Samsung dryer specification.
This dryer will need to be exhausted to the outside as it is not ventless. This dryer is not equipped with a heat pump or a condenser. I have shared the user manual link below. Please access the link and turn to pages 18 - 19 for the ducting and exhaust requirements.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144784235
Leo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel
Extra-large capacity Smart 4-Door Flex refrigerator features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites.
I have no intention of using the Ice Maker or the in-door beverage center. Can both of these options be removed along with the Water Filter to return space to the refrigerator without any adverse operational concerns?
Hi Fruitdale,
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.
Ice Maker, the in-door beverage center, and the water filter are built-in features and cannot be removed or altered.
Please do not attempt to repair, disassemble, or modify the refrigerator. Unauthorized modifications can cause safety problems. We will charge the full cost of parts and labor to reverse an unauthorized change.
Safety information on page 12, 9th bullet
Usage cautions on page 13, 5th bullet
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF29A9671SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144784214
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.
Ice Maker, the in-door beverage center, and the water filter are built-in features and cannot be removed or altered.
Please do not attempt to repair, disassemble, or modify the refrigerator. Unauthorized modifications can cause safety problems. We will charge the full cost of parts and labor to reverse an unauthorized change.
Safety information on page 12, 9th bullet
Usage cautions on page 13, 5th bullet
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF29A9671SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144784214
Have a great day.
^Charles
3 years, 11 months ago
by
Posted by:
Samsung
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
I'm 5'2" and can't reach the bottom of most large capacity washers. What is the height of this washer at the front where I would bend over, and what is the distance from there to the bottom of the basket. I can't go to the store and have to buy online.
Hi Chary,
We are glad you are interested in our Samsung top-of-the-line washing machine. We are happy to receive your question about the washer's specification. The Product Dimensions & Weight (WxHxD) Dimensions: 27" x 44" x 295 /16" Weight: 134.5 lbs.
You may click this link for further information about this product:
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/top-load/pd/wa45t3200aw-a4/WA45T3200AW_Spec_Sheet.pdf
For further assistance, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144783892
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad you are interested in our Samsung top-of-the-line washing machine. We are happy to receive your question about the washer's specification. The Product Dimensions & Weight (WxHxD) Dimensions: 27" x 44" x 295 /16" Weight: 134.5 lbs.
You may click this link for further information about this product:
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/top-load/pd/wa45t3200aw-a4/WA45T3200AW_Spec_Sheet.pdf
For further assistance, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144783892
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Customizable Panel - White Glass
Counter Depth 4-Door Flex Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. A revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Does this model come withOUT an ice maker?
Hi Savybuyer!
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know if this Samsung Refrigerator comes without an ice maker.
This Samsung Refrigerator model comes with a dual auto ice maker (auto ice maker - cubed ice and auto ice maker (ice bites). Refer to our website under the "Specs" tab: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-flex-refrigerator-23-cu-ft-in-white-glass-rf23a967512-aa/#support.
You may also refer to the user manual on page 19: https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144783905
Have a great day.
Melardo
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know if this Samsung Refrigerator comes without an ice maker.
This Samsung Refrigerator model comes with a dual auto ice maker (auto ice maker - cubed ice and auto ice maker (ice bites). Refer to our website under the "Specs" tab: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-flex-refrigerator-23-cu-ft-in-white-glass-rf23a967512-aa/#support.
You may also refer to the user manual on page 19: https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144783905
Have a great day.
Melardo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
How do I remove the softener drawer for cleaning?
Hi Bob,
Thank you for reaching out. Your satisfaction is our top priority, and we are glad you are using Samsung products. We are happy to receive your question if we can remove the softener drawer for cleaning. We regret to inform you that the fabric softener compartment and the bleach compartment on the upper washer are not removable by design to facilitate visual feedback to users.
To clean the softener compartment, follow these instructions. See page 59 Fabric softener/bleach compartment.
https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144783863
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for reaching out. Your satisfaction is our top priority, and we are glad you are using Samsung products. We are happy to receive your question if we can remove the softener drawer for cleaning. We regret to inform you that the fabric softener compartment and the bleach compartment on the upper washer are not removable by design to facilitate visual feedback to users.
To clean the softener compartment, follow these instructions. See page 59 Fabric softener/bleach compartment.
https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144783863
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
Does this refrigerator have to be installed next to a water line to be connected. Trying to decided what model to purchase. Thanks.
Hi Tee!
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know if your Samsung Refrigerator has to be installed next to a water line to be connected.
To answer your question, if your refrigerator is equipped with an ice maker, provide extra space at the rear of the refrigerator for the water line connection. When you install the refrigerator next to a fixed wall, you must provide a minimum clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.
You may refer to the user manual on page 19: https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144783859
Have a great day.
Melardo
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know if your Samsung Refrigerator has to be installed next to a water line to be connected.
To answer your question, if your refrigerator is equipped with an ice maker, provide extra space at the rear of the refrigerator for the water line connection. When you install the refrigerator next to a fixed wall, you must provide a minimum clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.
You may refer to the user manual on page 19: https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144783859
Have a great day.
Melardo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
There is a trim kit available from Samsung, but the manual also says that there must be 6 inches clearance on the top of the microwave. Which is correct, as if the trim kit is installed, there wouldn't be 6 inches clearance on top.
Hello Tim,
Thanks so much for reaching out about this concern with your Samsung Microwave. To answer your question about the Trim kit installation, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144783814
Thank you for choosing Samsung. Have a great day.
^^Ross
Thanks so much for reaching out about this concern with your Samsung Microwave. To answer your question about the Trim kit installation, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144783814
Thank you for choosing Samsung. Have a great day.
^^Ross
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - White Glass
Personalize your Bespoke 4-Door French Door Refrigerator with customizable and changeable freezer door panels. Choose from a range of colors and either steel or glass finishes, to design a refrigerator that expresses your personal style. If you want to update your d~cor, you can simply change the color of your refrigerator by choosing new panels.
How to care for the bespoke glass panel?
Hi Smurf,
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.
Here are some links to help you take care of the inside and outside of the fridge.
A plan for keeping your Samsung refrigerator clean
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Remove or replace Samsung refrigerator bins, shelves, and drawers
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144783760
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.
Here are some links to help you take care of the inside and outside of the fridge.
A plan for keeping your Samsung refrigerator clean
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Remove or replace Samsung refrigerator bins, shelves, and drawers
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144783760
Have a great day.
^Charles
3 years, 11 months ago
by
Posted by:
Samsung
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
Can this microwave be installed about a built-in standard oven? If so, are there any special requirements. I could install a single oven/microwave unit, but I prefer to have two separate units. thank you.
Hello MomMom,
Thank you for showing interest in our Samsung Microwave. We are excited to have you on board. To address your query, Can this Microwave be installed with a built-in standard oven? If so, are there any special requirements? You could install a single oven/microwave unit, but You prefer two separate units.
Let me share the product specification.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/mc17t8000/MC17T8000CS_V5.pdf
This microwave oven is designed for adaptation to the following three types of ventilation: A. Outside Top Exhaust (Vertical Duct) B. Recirculating (Non-Vented Ductless) C. Outside Back Exhaust (Horizontal Duct) • The space between the cabinets must be 30" wide and free of obstructions. • This microwave oven is for installation over ranges up to 36" wide. • The Microwave must be level. Use a level to make sure the cabinet bottom is level. If the cabinets have a front overhang only, with no back or side frame, install the mounting plate down the same distance as the front overhang depth. This will keep the microwave level.
Here's the product manual to guide you on the installation.
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144783731
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for showing interest in our Samsung Microwave. We are excited to have you on board. To address your query, Can this Microwave be installed with a built-in standard oven? If so, are there any special requirements? You could install a single oven/microwave unit, but You prefer two separate units.
Let me share the product specification.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/mc17t8000/MC17T8000CS_V5.pdf
This microwave oven is designed for adaptation to the following three types of ventilation: A. Outside Top Exhaust (Vertical Duct) B. Recirculating (Non-Vented Ductless) C. Outside Back Exhaust (Horizontal Duct) • The space between the cabinets must be 30" wide and free of obstructions. • This microwave oven is for installation over ranges up to 36" wide. • The Microwave must be level. Use a level to make sure the cabinet bottom is level. If the cabinets have a front overhang only, with no back or side frame, install the mounting plate down the same distance as the front overhang depth. This will keep the microwave level.
Here's the product manual to guide you on the installation.
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144783731
Thank you for choosing Samsung. Have a great day.
^^Ross
3 years, 11 months ago
by
Posted by:
Samsung