Samsung
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- Answer Count73530
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- First AnswerApril 24, 2013
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Samsung - 75" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
Is the MTV or the WEtv and other apps like this available on this model ?
Hi Azflower,
The MTV or WEtv apps are not currently available, but Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform.
^Brie
The MTV or WEtv apps are not currently available, but Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform.
^Brie
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Customizable Panel - White Glass
Counter Depth 4-Door Flex Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. A revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Let me reword my question so it is understood better… I want this model refridgerator. Is it possible to buy it withOUT an ice maker? Or speciaI order it that way? I want this exact style (4 door) white, but withOUT an ice maker.
Hi Savybuyer,
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.
I verified that this particular fridge was designed to have an ice maker, along with all the bespoke lines.
You can contact us via the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG) to check if there is a way to order the same fridge without the ice makers.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144788696
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.
I verified that this particular fridge was designed to have an ice maker, along with all the bespoke lines.
You can contact us via the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG) to check if there is a way to order the same fridge without the ice makers.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144788696
Have a great day.
^Charles
3 years, 11 months ago
by
Posted by:
Samsung
Extra-large capacity 4-Door French Door Refrigerator is a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
ice storage compartment will nor open
Hi Rich,
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge ice compartment, not opening.
Samsung's ice makers are designed to stop when they're full. There are two methods for this: an optical sensor or a mechanical arm, which detects when ice has piled high enough. If your ice maker won't stop making ice, it means ice is not piling high enough to reach the sensor or arm, typically because the ice bucket is not in the proper position.
Samsung ice maker makes too much ice https://www.samsung.com/us/support/troubleshooting/TSG01203469/
If your ice bucket is stuck and won't come out, don't try to force it too hard. A little gentle wiggle should be all you need to shake it loose. If you've never removed your ice bucket before, don't fret: most have a trick to them, like a special angle to pull at that makes it a lot easier. Some models also have a button or lever to release the ice bucket.
The ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshooting/TSG01001791/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144788530
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge ice compartment, not opening.
Samsung's ice makers are designed to stop when they're full. There are two methods for this: an optical sensor or a mechanical arm, which detects when ice has piled high enough. If your ice maker won't stop making ice, it means ice is not piling high enough to reach the sensor or arm, typically because the ice bucket is not in the proper position.
Samsung ice maker makes too much ice https://www.samsung.com/us/support/troubleshooting/TSG01203469/
If your ice bucket is stuck and won't come out, don't try to force it too hard. A little gentle wiggle should be all you need to shake it loose. If you've never removed your ice bucket before, don't fret: most have a trick to them, like a special angle to pull at that makes it a lot easier. Some models also have a button or lever to release the ice bucket.
The ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshooting/TSG01001791/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144788530
Have a great day.
^Charles
3 years, 11 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.
How could I get ins?tructions for operating my new Samsung Freestanding Electric range? Is tnere an instuction book? MODELNE63A6111SS
Hi Bobbie,
Thank you for reaching us about the user manual of the Samsung range model NE63A6111SS. Yes, there's a user manual where you can download it.
Here's the user manual link: https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144788243
^Rainly
Thank you for reaching us about the user manual of the Samsung range model NE63A6111SS. Yes, there's a user manual where you can download it.
Here's the user manual link: https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144788243
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
Is there an option or website I can purchase a new rack for my oven
Hi BigD,
Thank you for asking about the website where you can purchase a new oven rack for your Samsung range.
I highly recommend visiting this link: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA97-17376B.aspx.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144788228
Thank you for choosing Samsung!
^Rainly
Thank you for asking about the website where you can purchase a new oven rack for your Samsung range.
I highly recommend visiting this link: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA97-17376B.aspx.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144788228
Thank you for choosing Samsung!
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung
33" wide Smart 3-Door French Door Refrigerator is beautifully designed with a modern look that blends seamlessly into your kitchen.
Does it have wheels for easy moving?
Hi Dik,
Thank you for reaching out. We appreciate your interest in this Samsung refrigerator and its specifications.
The refrigerator is not equipped with wheel casters for mobility but has leveling legs instead. I have shared the user manual link below. Please access the link and turn to page 19.
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144786886
Leo
Thank you for reaching out. We appreciate your interest in this Samsung refrigerator and its specifications.
The refrigerator is not equipped with wheel casters for mobility but has leveling legs instead. I have shared the user manual link below. Please access the link and turn to page 19.
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144786886
Leo
3 years, 11 months ago
by
Posted by:
Samsung
Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Are the feet on this adjustable in any capacity?
Hi Alison,
We are glad that you have shown interest in this Samsung refrigerator and its specification.
The refrigerator is equipped with leveling legs and will just adjust the height a few millimeters. The height change will not be very significant to be seen by the naked eye.
I have shared with you below the user manual. Please access the link and turn to page 28 for more on the leveling legs.
https://downloadcenter.samsung.com/content/UM/202207/20220711165107990/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144786740
Leo
We are glad that you have shown interest in this Samsung refrigerator and its specification.
The refrigerator is equipped with leveling legs and will just adjust the height a few millimeters. The height change will not be very significant to be seen by the naked eye.
I have shared with you below the user manual. Please access the link and turn to page 28 for more on the leveling legs.
https://downloadcenter.samsung.com/content/UM/202207/20220711165107990/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144786740
Leo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
Samsung~s ENERGY STAR~ Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.
Is this washer compatible with my current washer pedestal WE357A0PXAC?
Hi Jerry,
Thank you for reaching out. We appreciate your time today in asking if your Samsung pedestal is compatible with the washer.
Yes, this washer is compatible with your Samsung pedestal with model number WE357A0PXAC. The dimension of the washer 27" W x 38.7" H x 31.3" D is compatible with the dimensions of your pedestal.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144786576
Leo
Thank you for reaching out. We appreciate your time today in asking if your Samsung pedestal is compatible with the washer.
Yes, this washer is compatible with your Samsung pedestal with model number WE357A0PXAC. The dimension of the washer 27" W x 38.7" H x 31.3" D is compatible with the dimensions of your pedestal.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144786576
Leo
3 years, 11 months ago
by
Posted by:
Samsung
Samsung~s Wine Cooler is beautifully designed, with a 51-bottle storage capacity. So go ahead and get your favorite red, white or sparkling beverage, they~ll all be kept at the optimal temperature, ready for your next toast.
1. Can I use this wine cellar as an individual (stand) not built-in? 2. Can I use this wine cellar with 220V in the other country? (Free voltage) - Samsung TV is free volt and can be brought to the other country(220V) after using it in the US.
Hi BestGuy,
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.
Yes, you can use the fridge as a stand-alone unit. The measurements on the installation guide are a guide if you want to slide in between counters.
Installation Specifications on page 2
https://image-us.samsung.com/SamsungUS/home/home-appliances/092221/RW51TS338SR_v12.pdf
The unit is designed for 115V/60Hz / 3.5A you might need to use a step-down/up power converter.
https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/51-bottle-capacity-wine-cooler-in-stainless-steel-rw51ts338sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144785756
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge.
Yes, you can use the fridge as a stand-alone unit. The measurements on the installation guide are a guide if you want to slide in between counters.
Installation Specifications on page 2
https://image-us.samsung.com/SamsungUS/home/home-appliances/092221/RW51TS338SR_v12.pdf
The unit is designed for 115V/60Hz / 3.5A you might need to use a step-down/up power converter.
https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/51-bottle-capacity-wine-cooler-in-stainless-steel-rw51ts338sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144785756
Have a great day.
^Charles
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
Is there another button to make the refrigerator throw ice because I have pressed on “ice on” and no ice has been dispensed and it’s been 2 days. Only dropped like 9 cubes so far. Water is coming out room temp from the dispenser as well. How do I fix It
Hi Jan,
Thank you for reaching out. We are disheartened that your ice maker and water dispenser aren't working as intended. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links below that can help address your concerns with the ice maker and water dispenser.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
Samsung refrigerator water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
I have also shared the user manual link below. Please access the link and turn to pages 58 - 59.
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144785711
Leo
Thank you for reaching out. We are disheartened that your ice maker and water dispenser aren't working as intended. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links below that can help address your concerns with the ice maker and water dispenser.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
Samsung refrigerator water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
I have also shared the user manual link below. Please access the link and turn to pages 58 - 59.
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144785711
Leo
3 years, 11 months ago
by
Posted by:
Samsung