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  • Answer Count
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    April 24, 2013
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    October 1, 2026
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 Samsung - 55 Class Q60B QLED 4K Smart Tizen TV (2022)
Samsung - 55 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
 

How do I get my Spectrum Cable App come on when I turn on the TV? I'm unable to figure this out and solutions I've read online don't work. I've had the TV for over a week and still not able to get help from Total Tech/Geek Squad to assist with this.

Hi there - I'm sorry to hear you're having trouble with this. So that we can best assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
4 years ago
by
Posted by: 
Samsung
 
 Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top Panel - White Glass
Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top Panel - White Glass
Design a refrigerator that~s uniquely you with the BESPOKE 4-Door Flex Refrigerator, with customizable door panels. Choose from eight door panel colors and two finishes, steel or glass, to create a refrigerator that fits your space and style. If you change your d~cor, you can simply change the color of your refrigerator by purchasing new panels. Contact a professional installer to switch out the panels.
 

I see the the purchase of these door panel(s) includes free installation service. Does this installation service include removing the existing door panel from my Samsung Bespoke fridge? or do I need to remove the existing door panel myself?

Dear Valued BestBuy Client,

To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

Thank you, and stay safe!

^Chrystel
4 years ago
by
Posted by: 
Samsung
 
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
 

I am thinking of buying this refrigerator to replace an existing refrigerator. Does you installation services include pick and disposal of my old refrigerator?

Dear Valued Best Buy Client, To better assist you with this issue, don't hesitate to get in touch with our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

Have a great day.

^Camille
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
A refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The FlexZone Drawer helps keep a variety of food organized.
 

Does Best Buy sell Scratch & Dent refrigerators?

Dear Valued Best Buy Client, To better assist you with this issue, don't hesitate to get in touch with our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

Have a great day.

^Camille
4 years ago
by
Posted by: 
Samsung
 
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
 

Is the ice maker issue fixed? We are debating if we should buy the newest model? It has everything we needed. Please advise. Thank you!

Great question, Sabrina. This refrigerator is a 2019 model, and there should be no problem with the ice maker.

For the ice maker to operate properly, water pressure must be between 20 and 125 psi (138 and 862 kPa). If the refrigerator is installed in an area with low water pressure (below 20 psi / 138 kPa), you can install a booster pump to compensate for the low pressure.

After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that period of time, throw out the first 1 or 2 buckets of ice the ice maker makes to ensure all impurities have been removed from the water line.

Have a great day.

Melardo
4 years ago
by
Posted by: 
Samsung
 
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
 

I need to pick up my fridge, but want to surprise my wife. Can i store it in my garage for a few days in the cold?

Congratulation! on your new refrigerator Movinon, surely your wife will love it. If you are putting this in your garage here are the site requirements you need to consider.

• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 50 °F (10 °C) and 109 °F (43 °C)

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years ago
by
Posted by: 
Samsung
 
 Samsung - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black
Samsung - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black
Connect easily and wirelessly to Samsung speakers for room-filling sound.
 

Hi there. I recently purchased the Samsung Q7CB from Costco. What rear speaker (surround) will work with this setup. I have a Samsung tv. Thank you

Hello,

The SWA-9200S Wireless Rear Speaker Kit is exclusively compatible with these 2022 Samsung Soundbars Q600B, Q60, S60B, S50B, B650, B550 & B450.

You will need to purchase the SWA-9500S Wireless Rear Speakers.

~Samsung Solutions
4 years ago
by
Posted by: 
Samsung
 
Samsung's 22 cu. ft. Smart 3-Door French Door refrigerator is beautifully designed with an external water dispenser and a modern look that blends seamlessly into your kitchen.
 

I’m interested in buying this fridge but I’m afraid of having the water dispenser problem. Has Samsung resolved this problem?

Great question, PatriciaSD. This refrigerator is a 2021 model, and there should be no issue with the water dispenser since it is a special feature of this model.

The below link is the user manual for your model. Turn the page for water dispenser on page 47 to check some steps to avoid any problem: https://downloadcenter.samsung.com/content/UM/202108/20210817065517093/FDR_RF4500A_DA68-02657D-00_EN_MES_CFR_2007.pdf

Have a great day.

Melardo
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
 

My microwave starts butthe shuts down in just a few seconds. And the clock resets when this happens.

Hello BobDiel,

Thank you for dropping by and asking about our Samsung Microwave. Regarding your concern about the microwave that starts and then shuts down in just a few seconds. And the clock resets. Let me share these links with you.

Samsung microwave is not working
https://www.samsung.com/us/support/troubleshooting/TSG01207757/

Set the time on your Samsung microwave
https://www.samsung.com/us/support/answer/ANS00087028/

Please reach out with any further comments or suggestions you wish to share using the following options.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide them with this number (1144971388) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

^^Ross
4 years ago
by
Posted by: 
Samsung
 
2.1 cu. ft. extra-large-capacity over-the-range microwave makes preparing multiple dishes effortless by accommodating even your biggest dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the ceramic enamel interior provides a durable, scratch-resistant and easy-to-clean interior, making everyday maintenance simple.
 

The height is listed at 17.1" What is the height at the front of the unit as it looks like it slopes to the rear?

Glad you asked, Walter! The product height on the front is 17 1/16 inches.

Thank you, and stay safe!

^Chrystel
4 years ago
by
Posted by: 
Samsung