Samsung
 
 
Samsung's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    73529
  • Helpfulness Votes
    37,902
  • First Answer
    April 24, 2013
  • Last Answer
    August 7, 2026
  • Featured Answers
    0
  • Best Answers
    3939
 
 
Samsung's Reviews
 
Samsung has not submitted any reviews.
 
Samsung's Questions
 
Samsung has not submitted any questions.
 
Samsung's Answers
<<prev 1 ... 3403 3404 3405 3406 3407 ... 7353 next>>
 
 Samsung - 65&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

When I push 123 button I get digits. But when I select a digit it doesn’t do anything. So I can’t change channels with my cable app. Why is this happening?

Hi Newbie,

To select channels directly by channel number, press the “123” button on the remote to display the virtual numeric keypad. Use the left and right directional buttons to move along the row, and then press the Select button to choose the number. When you have finished selecting all the numbers, you need (for example, 123), press the up directional button to move to the Done option, and then press the Select button to finish.

I hope this helps!

^Brie
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 65&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

Does the tv have an ARC HDMI input? The Samsung sound bar that I purchased has an ARC output, from what I understand, you need ARC on both ends to maximize sound.

Hi ESS,

Yes the AU8000 does have an eARC HDMI input. It is HDMI input 2 on the back of the TV.

I hope this helps!

^Brie
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 55&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 55" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

Would this model work well for a 4-TV matrix? I need good quality picture with a thin border all the way around. Thanks.

Hi CJB,

So we can better understand your question, please reach out to Samsung Customer Support.

Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info

^Brie
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
 

The numbers on my clock are fading some come in clear and some are faded (not lit up) is there a bulb to change that fix that?

Hello Nants,

Thanks so much for reaching out about this concern with your Samsung Microwave. To answer your question, if there's a bulb to fix, The numbers on your clock that are fading, some come in the clear, and some are faded.

For us to fix the problem, the whole control panel board needs to be replaced. Let me share the warranty coverage for your product.

https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA

If assistance is needed, please reach us with the following options to further assist you:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference number:
1144783665

Thank you for choosing Samsung. Have a great day.

^^Ross
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 32&quot; Class The Frame QLED Full HD Smart Tizen TV (2022)
Samsung - 32" Class The Frame QLED Full HD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED FHD TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
 

Is samsung moving away from the one connect box?

Hi Ben - All 2022 Frame TVs come with the One Connect Box, as it is required for use with this model. The 32" Frame TV comes with our One Connect Mini; all other sizes include the full-sized One Connect Box. ^Gina
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 43 Class Q60B QLED 4K Smart Tizen TV (2022)
Samsung - 43 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
 

Does this TV support the new xbox live app for cloud gaming. Microsoft says all 2022 model Samsung should support, but want to verify.

Hi Loco - It sure does! The Samsung Gaming Hub is available on the Q60B TV. ^Gina
3 years, 11 months ago
by
Posted by: 
Samsung
 
Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
 

What is the cooking area opening size in inches, width and height

Hello tom,

Thank you for showing interest in our Samsung Microwave. We are excited to have you on board. To address your query, What is the cooking area opening size in inches, width, and height?

Let me share the product specification.
The cooking area opening size and inches, width and height are as follows.

Cavity Dimensions: 181 /2" x 615/16" x 1415/16"
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/ME11A7510_Slim_V4.pdf

If assistance is needed, please reach us with the following options to further assist you:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference number:

Thank you for choosing Samsung. Have a great day.

^^Ross
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
 

My samsung refrigerator with model #RF18HFENBSR not working the freezer and it was totally defrost all inside. How i gonna fixed it to make it cool and make ice. Thank you.

Hi Sonny,

Thank you for bringing this to our attention. I see you have some concerns with the fride=ge ice maker and the freezer not cooling. I sincerely apologize for the inconvenience this has caused you.

Please know that we value your feedback. We will continue improving the quality of the products and services we offer.

If you just received the unit, please ensure it is not in demo mode. It will look like it is ON but is on the showroom demo mode. This mode will disable the cooling system in your refrigerator, freezer, and ice maker. This mode is not for storing food. Any food stored in the fridge will spoil. Please see the link below for more details.

Cooling Off mode (Demo mode) on your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00048861/

Cooling Off on page 44
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf

If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Most cooling concerns can be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator.

Cooling issues with Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001027/

https://www.samsung.com/us/support/service/warranty/RF28T5001SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144783597

Have a great day.

^Charles
3 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 65 Class QN900B Neo QLED 8K Smart Tizen TV (2022)
Samsung - 65 Class QN900B Neo QLED 8K Smart Tizen TV (2022)
Experience our best picture yet with ultra-premium Samsung Neo QLED 8K. Discover a world of vivid colors and details in the deep dark blacks and light bright whites, all from a vast grid of precision Mini LEDs. And with its edge-to-edge Infinity Screen, it~s easy to dive into this breathtaking 8K picture.~ ~Utilizes AI-Based formulas to upscale to 8K Resolution. Resulting picture may vary based on source content.
 

Hi, Is the one connect cable rated for in wall? Thank you

Hi Rwagwr - The included One Invisible Connection cable is not rated for in-wall use. ^Gina
3 years, 11 months ago
by
Posted by: 
Samsung
 
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
 

How visible and easy to read is the instructions/settings panels in the front door? In the pictures it looks very dark.

Hello Jesther,

Thank you for showing interest in our Samsung Microwave. We are excited to have you on board to answer your question: How visible and easy to read the front door's instructions/settings panels? In the pictures, it looks very dark.

The actual product front door's instructions/settings panels looks more visible than what we have in the picture.

To familiarize yourself with the panels, let me share the product manual.

You may turn to page 29 for the Microwave Control Panels.
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf

If assistance is needed, please reach us with the following options to further assist you:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference number:
1144783562

Thank you for choosing Samsung. Have a great day.

^^Ross
3 years, 11 months ago
by
Posted by: 
Samsung