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 Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.
 

How much clearance does this range need behind it? I've found the amount of space needed above the cook top, but cannot find anything about behind the range.

Greetings!

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black stainless steel.

A good rule of thumb when installing a range is that there should be 2 inches of space between the back wall and the range. I have included the installation link below for your guidance.

https://downloadcenter.samsung.com/content/EM/202011/20201113100245875/Install_30_Electric_Range_USA_DG68-00108G-10_EN-MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144397454

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Champagne
Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Champagne
With Bixby enabled Wi-Fi connectivity, Samsung's 7.5 cu. ft. front-load dryer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end-of-cycle alerts, and more right from your smartphone.~ Steam Sanitize+ eliminates 99.9% of germs and bacteria,~ while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Bring inspiration to your laundry room with beautiful designer colors, including black stainless steel and Samsung's new champagne finish.
 

Where is the lint trap located? I am looking for a dryer that I can put under a countertop.

Hello StaceyL,

Thank you for reaching out. We appreciate you letting us know your inquiry on where the lint trap is in this Samsung dryer. We understand how important this information is for you, and we're here to help.

The lint trap/lint filter is located at the bottom when you open the door.

You may check page 24 of the user manual to know the dryer parts and where they are.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144397413

-Angelica
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung front control slide-in gas range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.
 

What is the depth with the door open. How much space should I have between the oven and my island?

Hi John,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless steel.

The depth of the range with the door fully open is 49 1/4 inches. I have shared below the installation guide. Please access the link and turn to page 12 for the complete dimension.

https://downloadcenter.samsung.com/content/EM/202202/20220210175354398/Install_NX60T8751_BEST_BETTER_AA_DG68-01243A-04_EN-MES-CFR_211207.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144397314

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
 

How much is a mounting kit for Samsung microwave? Where do I purchase one?

Hello Chris,

Thank you for reaching out. We appreciate you letting us know your inquiry about how much is the mounting kit for this Samsung microwave and where you could purchase it. We understand how important this information is for you, and we're here to help.

As per checking, there are parts already included in the package.

See page 6 of the installation guide to know what parts already come with the microwave.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf

You may always visit samsungparts.com should you need other parts that do not come in the package.

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144397308

-Angelica
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple
 

What is the inside material? Have had trouble with rust in my old microwave.

Hello Louie,

Thank you for reaching out. We appreciate you letting us know your inquiry about the inside material of this Samsung microwave. We understand how important this information is for you, and we're here to help.

This Samsung microwave has Ceramic Enamel Interior that is durable, scratch-resistant, and easy to clean.

You may check the full specifications of this microwave by visiting our website.
https://www.samsung.com/us/home-appliances/microwaves/countertop/mg11h2020-1-1-cu-ft-counter-top-microwave-with-grilling-element-stainless-steel-mg11h2020ct-aa/#specs

You may also refer to the link below for the user manual to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144397236

-Angelica
4 years, 3 months ago
by
Posted by: 
Samsung
 
2.1 cu. ft. extra-large-capacity over-the-range microwave makes preparing multiple dishes effortless by accommodating even your biggest dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the ceramic enamel interior provides a durable, scratch-resistant and easy-to-clean interior, making everyday maintenance simple.
 

Love this microwave but its defective. Delivered and installed, same day using it, it dies after 5 minutes of use. No light or clock on the screen, looks like it overheats, eventually turns back on after 25-30 mins or so. cant cook anything pass 5 mins.

Hello DinoC,

Thank you for reaching out. We appreciate you letting us know that your Samsung microwave stopped working after five minutes of use. We understand how inconvenient it is, especially since you just received the product. It's not the experience we want you to have, and we're here to help.

Attached is a link containing the troubleshooting guide you can try if your Samsung microwave does not heat food or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/

I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/ME21R7051SG/AA

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144397178

-Angelica
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
 

How do I get the sound on the microwave Me19r7041fs/Ac

Hello,

Thank you for reaching out. We appreciate you letting us know about your inquiry about how to get the sound on this Samsung microwave. We understand how important this information is for you, and we're here to help.

Attached is a link to the user manual containing information on operating the microwave. See page 10 for the sound.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144397146

-Angelica
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Front Control Slide-in Electric Convection Range with Smart Dial, Air Fry &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.3 cu. ft. Front Control Slide-in Electric Convection Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung front control slide-in electric range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
 

Is this downdraft?

Greetings!

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Front Control Slide-in Electric Convection Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless steel.

The range isn't downdraft. There is a vent for the oven at the back end of the range of the cooktop. I have shared the user manual link below. Please access the link and turn to page 21.

https://downloadcenter.samsung.com/content/UM/202112/20211214153015960/NE63T8711_AA_DG68-01209A-07_EN-MES-CFR_211207.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144397079

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.1 cu. ft. Countertop Microwave with Grilling Element - Charcoal
Samsung - 1.1 cu. ft. Countertop Microwave with Grilling Element - Charcoal
This microwave has a grilling feature that will keep your food crispy when heating, a ceramic, easy-to-clean interior, and glass touch controls for a streamlined look.
 

Hello I like this microwave but is it black stainless steel?

Hello Jen,

Thank you for reaching out. We appreciate you expressing your interest in this Samsung microwave and letting us know your inquiry if this is black stainless steel. We understand how important this information is for you, and we're here to help.

As per checking, this Samsung microwave is not black stainless steel.

I've included the link to the user manual, which you can check anytime to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202101/20210128150320952/Full_version_manual_MG11T5018CC_AA_EN-MES.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144397066

-Angelica
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB(Unlocked) - Black
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
 

Is this similar to Samsung Galaxy S20? do you carry cases for it?

Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy A12. The device is very different from the S20 in size and specifications. Here is the link for the case available for the device.

Galaxy A12 case
https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=Galaxy%20A12%20case&sort=relevance&size=30&category=Accessories

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144397019

Have a great day.

^Charles
4 years, 3 months ago
by
Posted by: 
Samsung