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April 24, 2013
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Samsung - 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

I remember reading about a smart Samsung tv that had tennis channel 2 on it were you can watch it for free is that true if it is what model would that be very interested

Hi there - All 2022 Samsung Smart TVs feature the pre-installed Samsung TV+ app. ^Gina

4 years, 3 months ago

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Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.

What is the best dryer to match washer wf405atpawr/aa?

Also will the pedestal we357aow fit this washer model?

Hello.

Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if this is compatible with your washer. Regarding your concern, the washer that is compatible with this dryer is the one with model number: WF42H5000AW/A2, and the stacking kit compatible would be the model number SKK-8K

I suggest you check this link for the full specs, features, and dimensions.

https://www.samsung.com/us/home-appliances/dryers/electric/dv5000-7-5-cu-ft-electric-dryer-white-dv42h5000ew-a3/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144394873

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 55 Class S95B OLED 4K Smart Tizen TV (2022)

Samsung OLED TV changes the game again with 8.3 million self lit pixels and ultra powerful 4K AI Neural Processing, all for a picture so real, it~s surreal. Add on Dolby Atmos ~ sound built in, the latest Smart TV apps, and a LaserSlim design and get a viewing experience that~s intensely cinematic.

Will it work via Bluetooth with my Polk sound bar without reconnecting every time I turn the tv on?

Best Answer

Miniman - Please keep in mind that some settings such as Bluetooth will not be remembered, as this type of connection is used on demand. When the TV turns off, the Bluetooth device will disconnect, and the TV won’t reconnect automatically unless you choose to pair the device again. When connecting a soundbar via HDMI and enabling Anynet+, your soundbar will always turn on with the S95B TV. ^Gina

4 years, 3 months ago

Posted by:

Samsung

Samsung - Family Hub 22.2 Cu. Ft. Counter Depth 4-Door French Fingerprint Resistant Refrigerator - Black Stainless Steel

Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food Management, Family Connection, Entertainment and Connected Living capabilities ~ all controlled from a 21.5~ touchscreen. Now with Bixby, an intelligent voice assistant, you can control your Family Hub hands free from anywhere in your kitchen by using simple voice commands.

Is the Samsung RF23M8570SG refrigerator FULLY compatible with iPhones? Can I access all the features of the family hub?

Hi annabegan.

Thank you for reaching out regarding your Samsung - Family Hub 22.2 Cu. Ft. Counter-Depth 4-Door French Fingerprint Resistant Refrigerator if the family hub is compatible with iPhone. Regarding your concern, here are the details,

The Samsung Family Hub app is not available for some tablets and iPad, and some smartphones.

- support that [Android] OS 6.0 or higher(minimum 2GB RAM Size)

- support that [iOS]10.0 or higher/iPhone6 or higher.

• For improved performance, the Samsung Family Hub app is subject to change without notice, or support may be discontinued according to the manufacturer’s policy.

• Wireless networks may be affected by the surrounding wireless communication
environment.

• If your Internet service provider has registered the MAC address of your PC or modem for identification, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.

• The firewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.

I have also included your user manual for assistance. Please go to page 45.

https://downloadcenter.samsung.com/content/UM/202007/20200706094123598/FDR_RF8000MC_DA68-03563D-05_EN_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144394746

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.

smart care?

i'm having a hard time connecting it to the wifi in my home- do i have to add it to the network through my computer?

Hi Cq5.

Thank you for reaching out regarding your Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ smart care. I am sorry you are having a hard time connecting it. Regarding your concern, these would be the steps to assist you,

1. To enable the Smart Care function, Press Smart Care button to use.

2. If the Smart Care function is activated, the LED on the window display rotates for 2 or 3 seconds and then the Smart Care indicator is lit on the display.

3. Run the Smart Care app on your smart phone.

4. The Smart Care function is optimized with Galaxy and iPhone
Series.

5. Focus your smart phone’s camera on the display panel of the washing machine.

6. If the smart phone’s camera is focused on the washing machine's display panel, the panel and error message is automatically recognized and the error type and countermeasures are displayed on the smartphone.

7. If the smartphone fails to recognize the error code more than twice, please enter the error code displayed on the display panel of the washer manually into the Smart Care app.

Downloading the Smart Care app

• Download the Samsung Laundry App into your mobile phone from the android market or Apple App store. (Search word : Samsung Smart Washer/Dryer)

I have also included your user manual for assistance. Please go to page 24.

https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144394733

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel

Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.

See all Q&A for this product

Is this model display lighted?

Hi T.

Thank you for reaching out regarding your Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi if this has display light. Regarding your concern, this has a cooktop/ night light.

I suggest you check this link for the full specs, dimensions, and features.

https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-7cu-ft-over-the-range-microwave-with-convection-and-slim-fry-in-stainless-steel-mc17t8000cs-aa/#specs

I have also included your user manual for assistance. Please go to page 65.

https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144394701

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.

My microwave is only 5 mos old. I tried warming up my dinner tonight and it will not heat my food. There is no troubleshooting for this issue

Hi Traumaqueen81.

Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook food, not heating. I am sorry to learn about it. Regarding your concern, it would be best to follow the steps on this link to assist you.

Here is the link:

Samsung microwave is not heating or has stopped working.

https://www.samsung.com/us/support/troubleshooting/TSG01001963/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144394688

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 4.0 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - White

Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly

See all Q&A for this product

Can I use the agitator fabric softener dispenser with ALL wash cycles or does it ONLY work with deep wash? Thank you.

Hello.

Thank you for reaching out regarding your Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Soft-Close Lid if the fabric softener dispenser is for all wash cycles or only deep wash. Regarding your concern, it would only be for the deep wash.

I suggest you check this link to your user manual for further assistance. Please go to page 39.

https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144394678

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 2.0-Channel Wireless Rear Speaker Kit with Surround Sound - Black

Connect easily and wirelessly to optional Samsung speakers for room-filling sound.

are the speakers bluetooth

Hi jstorm! Samsung Wireless Rear Speaker Kits are designed to connect to a compatible Samsung soundbar and do not feature Bluetooth technology built in for connecting to other devices.
^Tim

4 years, 3 months ago

Posted by:

Samsung

Samsung - 2.0-Channel Wireless Rear Speaker Kit with Surround Sound - Black

Connect easily and wirelessly to optional Samsung speakers for room-filling sound.

Hello. Is this compatible with the Samsung HW-A550 2.1ch Sound bar with Dolby 5.1?

Hi Monitor! Yes, the SWA-9100S Wireless Rear Speaker kit is compatible with the Samsung HW-A550 soundbar.
^Tim

4 years, 3 months ago

Posted by:

Samsung