Samsung
 
 
Samsung's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    73528
  • Helpfulness Votes
    37,918
  • First Answer
    April 24, 2013
  • Last Answer
    August 10, 2026
  • Featured Answers
    0
  • Best Answers
    3939
 
 
Samsung's Reviews
 
Samsung has not submitted any reviews.
 
Samsung's Questions
 
Samsung has not submitted any questions.
 
Samsung's Answers
<<prev 1 ... 3627 3628 3629 3630 3631 ... 7353 next>>
 
 Samsung - 85&quot; Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)
Samsung - 85" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)
As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.
 

Looking to purchase the base stand as I'm not mounting to the wall. Got this from a friend who had it mounted to wall and couldn't find it. Samsung rep said they don't sell them. Anyone know of another source for the OEM base stand?

Hi ThatDude - So that we can better assist you with a replacement stand, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years, 3 months ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
 

Does Samsung have recipe book to give ideas on how long and temp to cook different foods with air fryer and convection oven. This would be helpful if included with purchase of oven.

Greetings!

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless steel.

I have shared the user manual link below that will include a broiling recommendation guide (page 35), and an air fry cooking guide (page 36).

https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144395616

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
 

I only received 1 grease filter. Installation manual (DE68-04585A-00) says 1 grease filter is included (Parts Included | Additional Parts) but I see a need for 2? I also received the charcoal filter.

Images for this Question
(click to see full-size image)
User submitted photo
User submitted photo
Hi Charlie,

Thank you for reaching out and we hope you are in good health. We appreciate and are happy that you have purchased a Samsung home appliance.

You are correct that 2 grease filters are what is on the installation guide and is needed by the microwave.

If you are missing 1 grease filter, we apologize for the inconvenience, this is not the experience we want for our customers.

I have included the user manual link below for your use as well.

https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer
Care at 1-800-SAMSUNG (726-7864)

Your reference number: 1144395516

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Family Hub - Stainless Steel
Samsung - 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Family Hub - Stainless Steel
Smart Counter Depth 4-Door Flex refrigerator with Family Hub helps you connect to what~s most important: your family and home. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge.
 

Are other tv brands compatible with the family hub? Or can it only be Samsung TVs?

Hi Steve,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 23 cu. ft. Smart Counter Depth 4-Door Flex™ Refrigerator with Family Hub™ & Beverage Center - Stainless steel.

Other TV brands are compatible with the family hub. What brands are those depends on their software and hardware capabilities. I have shared links below that will let you know which Samsung TV's are compatible and from there you can use the specifications of our Samsung Tv's to cross reference with other brands. You can also get in touch with other brands and check their TV's specifications too.

https://www.samsung.com/us/explore/family-hub-refrigerator/features/

https://www.samsung.com/us/support/answer/ANS00049765/

I have also shared the user manual link below. Please access the link and turn to pages 43 - 45.

https://downloadcenter.samsung.com/content/UM/202108/20210824181537497/DA68-04023J-02_MANUAL_USERS_EN_MES_CFR_RF9000A_F-Hub.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144395292

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
 

Can you explain what particular chemicals were used and where/what parts are they used in accordance with California’s Proposition 65 Warning?

Hi Natalie.

Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle regarding California’s Proposition 65 Warning. Regarding your concern, and for the full details, please go to this website, Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

I suggest you check this link to your user manual for further assistance. Please go to page 6.

https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144395120

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 30&quot; Microwave Combination Wall Oven with Flex Duo, Steam Cook and WiFi - Black Stainless Steel
Samsung - 30" Microwave Combination Wall Oven with Flex Duo, Steam Cook and WiFi - Black Stainless Steel
The Samsung Microwave Combination Wall Oven has steam cooking, so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. In the microwave oven, Speed Power Convection technology reduces cooking time. Enjoy the comfort of Analog-Knobs combined with the advanced technology of a touch controlled digital display.
 

What 240 prong does this use? 3 or 4 ?

Hi maryann.

Thank you for reaching out regarding your Samsung - 30" Microwave Combination Wall Oven with Flex Duo, Steam Cook, and WiFi if this uses a 3 or 4 prong. Regarding your concern, this microwave requires a 3 prong plug.

I suggest you check this link to your user manual for further assistance. Please go to page 7.

https://downloadcenter.samsung.com/content/UM/201909/20190919094011487/NQ70M7770D_AA_DE68-04447A-03_EN-MES-CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144395089

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.
 

I have a plug for a three prong plug for the dryer. I have no idea what that means. Are the 3 and 4 plug cords interchangeable?

Hi Judi.

Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry. Regarding your concern, as you have a 3 prong or power cord, this dryer requires a 4 prong or power cord; hence that is not compatible as 3, and 4 prongs or power cords are not interchangeable.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144395071

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
 

Does 25.5 cu inches mean it's 25.5 inches wide? If not, what is the width?

Hi Dinah.

Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser if 25.5 means inches wide. Regarding your concern, 25.5 means cu. ft. it is the total capacity of the refrigerator, and for the dimension of the fridge, it would be 35 3/4" W x 70" H x 35 3/4" D.

I suggest you check this link for the full specs, features, and dimensions.

https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-refrigerator-with-internal-filtered-water-stainless-steel-rf261beaesr-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144395028

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 43&quot; Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Samsung - 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
 

I remember reading about a smart Samsung tv that had tennis channel 2 on it were you can watch it for free is that true if it is what model would that be very interested

Hi there - All 2022 Samsung Smart TVs feature the pre-installed Samsung TV+ app. ^Gina
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.
 

What is the best dryer to match washer wf405atpawr/aa?

Also will the pedestal we357aow fit this washer model?
Hello.

Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if this is compatible with your washer. Regarding your concern, the washer that is compatible with this dryer is the one with model number: WF42H5000AW/A2, and the stacking kit compatible would be the model number SKK-8K

I suggest you check this link for the full specs, features, and dimensions.

https://www.samsung.com/us/home-appliances/dryers/electric/dv5000-7-5-cu-ft-electric-dryer-white-dv42h5000ew-a3/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144394873

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung