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Samsung - 2.1-Channel Soundbar with Wireless Subwoofer and DOLBY AUDIO / DTS 2.0 - Black

Elevate your audio experience with high-quality optimized sound. The power of Samsung sound bar HW-A430/ZA makes surround soundbar comes to life with speakers that fire all around you.

My Bluetooth keeps disconnecting. How can I stop that?

Hi Spencer,

Make sure that your Soundbar is on the latest firmware (ver. 1015) by connecting a USB drive that contains the firmware to the SERVICE port of the Soundbar.

For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG / Available 8AM – 12AM EST 7 days a week.

^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel

Get dinner on the table. The five-burner stovetop on this Samsung range gives you even more space to get your gourmet going. Dual oven temperatures and double doors let you vary up your menu and bake or roast at the same time. Plus, you can control it all remotely if you download the app to your smart device.

The lower oven door will not open. I can only open the top oven door not the lower door because it stays locked

Hi there,

Thank you for reaching out to us. We are glad to know that you are using Samsung products. We apologize for the inconvenience of the oven door, not opening. Don't worry will surely notate your experience about this matter for a better service and products in the future.

For future reference, I highly recommend visiting this link for basic troubleshooting steps:
The oven door is locked:
https://www.samsung.com/us/support/troubleshooting/TSG01001957/

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NX58K9850SS/AA

If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144598791

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 3 months ago

Posted by:

Samsung

Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel

Can you remove this back piece to clean? If so, how?

Hi Ann,

We are glad to know that you are interested in our Samsung top-of-the-line range. We are happy to receive your question about the range. Great news, we are happy to share the guide on how to clean and care on the range.

I highly recommend visiting these links for a guide:
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/

How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/

You may refer to this link for the full specification of this product: See page 2.
https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/gas/pd/03202018/NX58K9850.pdf

If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144598724

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 3 months ago

Posted by:

Samsung

Samsung - 6.0 cu. ft. Flex Duo Front Control Slide-in Gas Convection Range with Smart Dial & Air Fry - Black Stainless Steel

The Samsung Flex Duo Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.

What are the BTU’s of the ovens?

Hi there,

We are glad to know that you are interested in our Samsung top-of-the-line range. We are happy to receive your question about the range. Great news, we are happy to share the total power BTU of this product and its 63,500 BTU.

You may refer to this link for the full specification of this product: See page 2.
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/slide-in/pdp/nx60t8751/NX60T8751SS_V4.pdf

If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144598658

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 3 months ago

Posted by:

Samsung

Samsung - SWA-9500S/ZA 2.0.2 Channel Wireless Rear Speaker Kit, Dolby Atmos/DTS:X - Black

Wrapped in sound, not wires

See all Q&A for this product

Just purchased a new samsung Q910B 9.1 channel are they compatible?

Hi Rocket2124,

The HW-Q910B is exclusively compatible with its' included rear speakers and is not able to be paired with other wireless rear speaker kits.
^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - SWA-9500S/ZA 2.0.2 Channel Wireless Rear Speaker Kit, Dolby Atmos/DTS:X - Black

Wrapped in sound, not wires

See all Q&A for this product

are these speakers compatible with a Samsung HW-Q850A-ZA soundbar system

Hi jethro1102,

The HW-Q850A Soundbar is exclusively compatible with its' included rear speakers which are the SWA-9100S rear wireless speaker kit.
^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.

did the 18 inch depth cause any problem with mounting or safety me19r7041fg Samsung

Hi barbstone.

Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook if an 18" depth cause any problem in mounting. Regarding your concern, here are the details for the mounting.

• The space between the cabinets must be 30˝ wide and free of obstructions.

• This microwave oven is for installation over ranges up to 36˝ wide.

• If you are going to vent your microwave oven to the outside, see the Hood Exhaust Section for exhaust duct preparation.

• If installing the microwave oven beneath smooth flat cabinets, be careful to follow the instructions on the top cabinet template for power cord clearance.

• Maximum cabinet depth above and beside the unit is 12˝

I suggest you check this link to your installation manual for assistance. Please go to page 7.

https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144598085

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - MX-T50 Sound Tower 500W Wireless Speaker - Black

Enjoy balanced music and booming bass with this Samsung Giga party audio system. The two-dimensional sound and 500W of power broaden the music range to room-filling audio, while the built-in LED and DJ effects are adjustable from a smartphone so you're in control. This Samsung Giga party audio system has Bluetooth for wireless music streaming.

could you connect on this speaker MXt50 a wireless microphone

Hi maria,

Great question, the MX-T50 Sound Tower has a standard mic input, and this connection should work. The only unknown factor could be potential wireless interference from the wireless microphone. Should you have further questions, please contact us at 1-800-SAMSUNG.
^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - Sound Tower Powered Wireless Speaker (Each) - Black

Get the party started with this Samsung T70 sound tower. The powerful speakers fill the room with up to 1500W of bi-directional sound, and the built-in 10-inch woofer delivers loud, impressively detailed bass. This Samsung T70 sound tower has integrated LED party lights that enhance any gathering with a variety of rhythmic lighting effects.

If you connect two soundtowers through Stereo mode, either wireless or wired and you sing through the microphone, does the sound come out of both speakers or only the one that the mic is hooked up to?

Hi Pognog2,

When you have more than one Sound Tower connected, it will output your voice to all of our the connected devices.
^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - HW-S60A 5.0ch Sound bar with Acoustic Beam and Alexa Built-in - Black

Designed to fill your space with sound from anywhere in the room.

How long is the power cord?

Hi Kingson,

There are two parts of the power cord, each part together equals roughly 10 feet in length.
^Andrew

4 years, 3 months ago

Posted by:

Samsung