Samsung
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- Answer Count74714
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- First AnswerApril 24, 2013
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Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
I have a working dryer, in the future if I decide to purchase a Samsung dryer (not necessarily the matching model) will there be a stacking kit available? In other words, are all Samsung washer and dryers (with the same width) capable of stacking?
Hello 8o8mOmmY,
Thank you for reaching out. We appreciate you letting us know your inquiry if all Samsung washers and dryers (with the same width) are capable of stacking. We understand how important this information is for you, and we'll be glad to look into this for you.
Yes, Samsung frontloads washers and dryers can be stacked using their compatible stacking kit for as long as they have the same width per checking.
We suggest checking the product's user manual to know the compatible stacking kit.
Visit samsungparts.com should you wish to purchase a stacking kit.
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144597895
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if all Samsung washers and dryers (with the same width) are capable of stacking. We understand how important this information is for you, and we'll be glad to look into this for you.
Yes, Samsung frontloads washers and dryers can be stacked using their compatible stacking kit for as long as they have the same width per checking.
We suggest checking the product's user manual to know the compatible stacking kit.
Visit samsungparts.com should you wish to purchase a stacking kit.
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144597895
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Family Hub - Stainless Steel
Smart Counter Depth 4-Door Flex refrigerator with Family Hub helps you connect to what~s most important: your family and home. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge.
Does this fridge have an adjustable door stop? We only have 5" of clearance on the right hand side before the fridge bangs into the pantry door if it's flung open.
Hi adavis,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 23 cu. ft. Smart Counter Depth 4-Door Flex™ Refrigerator with Family Hub™ & Beverage Center - Stainless steel.
The refrigerator is not equipped with door stops. You will have to be careful when opening the doors, especially the door with the family hub. I have shared the user manual link below. Please access the link and turn to page 20 for the complete dimension of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202108/20210824181537497/DA68-04023J-02_MANUAL_USERS_EN_MES_CFR_RF9000A_F-Hub.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144597876
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 23 cu. ft. Smart Counter Depth 4-Door Flex™ Refrigerator with Family Hub™ & Beverage Center - Stainless steel.
The refrigerator is not equipped with door stops. You will have to be careful when opening the doors, especially the door with the family hub. I have shared the user manual link below. Please access the link and turn to page 20 for the complete dimension of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202108/20210824181537497/DA68-04023J-02_MANUAL_USERS_EN_MES_CFR_RF9000A_F-Hub.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144597876
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
Samsung~s new 5.0 cu. ft. Extra-Large Capacity Front Load Washer helps you fit more in every load and cut down on laundry time, leaving more time for you. Also, with Super Speed Wash, you can wash a full load of laundry in just 30 minutes without sacrificing cleaning performance.
My washer eject water from the soap compartment and the floor get flooded
Hello Norwalk,
Thank you for reaching out. We appreciate you informing us that your Samsung washer ejects water from the soap compartment, and your floor gets flooded. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
As per checking, water leaks from the washing machine are almost always related to controllable circumstances that have an easy remedy.
Attached are the links to the troubleshooting steps to try when your Samsung washer leaks.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
https://www.youtube.com/watch?v=jgKRn1xR_qs
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144597764
-Angelica
Thank you for reaching out. We appreciate you informing us that your Samsung washer ejects water from the soap compartment, and your floor gets flooded. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
As per checking, water leaks from the washing machine are almost always related to controllable circumstances that have an easy remedy.
Attached are the links to the troubleshooting steps to try when your Samsung washer leaks.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
https://www.youtube.com/watch?v=jgKRn1xR_qs
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144597764
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 2.1-Channel Soundbar with Wireless Subwoofer and DOLBY AUDIO / DTS 2.0 - Black
Elevate your audio experience with high-quality optimized sound. The power of Samsung sound bar HW-A430/ZA makes surround soundbar comes to life with speakers that fire all around you.
My Samsung tv does not have a optic out connector to attach to a sound bar, tv is a model UN55FH6003F, and the sound bar is a2.1 channel with wireless subwoofer and Dolby Audio/DTS2.0 Are they compatible
Hi Nothappy,
The HW-A430 is not compatible with HDMI. You can connect this Soundbar to your TV using the included digital optical audio cable, or by using Bluetooth wireless audio technology. Samsung features a wide range of Soundbars, each with various features and specs. For a Soundbar that supports HDMI, check out the HW-A550 Soundbar
^Andrew
The HW-A430 is not compatible with HDMI. You can connect this Soundbar to your TV using the included digital optical audio cable, or by using Bluetooth wireless audio technology. Samsung features a wide range of Soundbars, each with various features and specs. For a Soundbar that supports HDMI, check out the HW-A550 Soundbar
^Andrew
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 2.1-Channel Soundbar with Wireless Subwoofer and DOLBY AUDIO / DTS 2.0 - Black
Elevate your audio experience with high-quality optimized sound. The power of Samsung sound bar HW-A430/ZA makes surround soundbar comes to life with speakers that fire all around you.
what is the blue flashing light on back of the woofer? It just started flashing?
Hello,
Before performing the manual connection procedure below:
• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned off.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
3. Check if the LINK LED is solid blue (connection complete). The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
Should you have questions or need help repairing your subwoofer, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
^Andrew
Before performing the manual connection procedure below:
• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned off.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
3. Check if the LINK LED is solid blue (connection complete). The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
Should you have questions or need help repairing your subwoofer, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
^Andrew
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel
Extra-large capacity Smart 4-Door French Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.
Is it counter depth?
Hi Suzzett,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker - Stainless steel.
Counter depth refrigerators have a depth of 24 - 25 inches (not including the doors or handles). This particular models depth is 28 1/2 inches.
This refrigerator is not counter depth, but standard depth. I have shared the user manual link below. Please access the link and turn to page 22.
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
I have also shared a Samsung link for reference regarding Samsung refrigerator size options.
https://www.samsung.com/us/support/answer/ANS00080613/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144596926
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker - Stainless steel.
Counter depth refrigerators have a depth of 24 - 25 inches (not including the doors or handles). This particular models depth is 28 1/2 inches.
This refrigerator is not counter depth, but standard depth. I have shared the user manual link below. Please access the link and turn to page 22.
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
I have also shared a Samsung link for reference regarding Samsung refrigerator size options.
https://www.samsung.com/us/support/answer/ANS00080613/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144596926
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 55 Class S95B OLED 4K Smart Tizen TV (2022)
Samsung OLED TV changes the game again with 8.3 million self lit pixels and ultra powerful 4K AI Neural Processing, all for a picture so real, it~s surreal. Add on Dolby Atmos ~ sound built in, the latest Smart TV apps, and a LaserSlim design and get a viewing experience that~s intensely cinematic.
cant get xbox series S or pc to recognize 4k120hz even with 48gbps and input signal plus enabled. am I missing something? i dont get the 120hz option on 4 k nor 1440p
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JASF - So that we can best assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 4.0 Cu. Ft. Stackable Electric Dryer with Ventless Heat Pump - White
This Samsung ENERGY STAR~ certified ventless heat pump dryer offers a more energy-efficient, cost-effective and gentle way to dry your clothes. The sensor dry feature optimizes the time and temperature of the drying cycle so clothes are always thoroughly dry without being damaged. The 40' Express cycle gets a small 2 lb load of clothing dry and ready to wear in just 40 minutes. The Samsung Smart Care application interacts with your dryer to perform an immediate diagnosis and offer quick solutions straight from your smartphone device.
Hi, we are trying to decide between a vented or ventless model like this one. Our current dryer stopped working. It us vented. SHould we stick with vented since our laundry area already has this? Will Best Buy deliver, set it up and take out old dryer?
Dear Valued Best Buy Client,
Thank you for reaching out and bringing this to our attention. I understand
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144595803
Leo
Thank you for reaching out and bringing this to our attention. I understand
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144595803
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 50" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
What’s the width between the stand legs is it more than 30 inches wide?
Kim - The leg width of the 50" AU8000 is 30.1". ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 85" Class AU7980 Crystal UHD Smart Tizen TV (2021)
Step up to the AU7980 with upgraded color and 4K essentials. Dynamic Crystal Color injects each scene with millions of vibrant shades of color, while Crystal Processor 4K with UHD Upscaling elevates all your favorite movies, games and shows to gorgeous 4K quality. Smart TV with Multiple Voice Assistants allows you to use your voice to change channels, adjust the volume, or find quickly find content. Plus 3 HDMI inputs provide plenty of connection options.
Give me the dimension on the box so I can measure the van before I pay for it
Here are the shipping box dimensions of this model (WxHxD in INCHES): 81.7 x 48.7 x 8.7 ^Gina
4 years, 3 months ago
by
Posted by:
Samsung