Samsung
 
 
Samsung's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    73548
  • Helpfulness Votes
    37,918
  • First Answer
    April 24, 2013
  • Last Answer
    August 10, 2026
  • Featured Answers
    0
  • Best Answers
    3939
 
 
Samsung's Reviews
 
Samsung has not submitted any reviews.
 
Samsung's Questions
 
Samsung has not submitted any questions.
 
Samsung's Answers
<<prev 1 ... 3767 3768 3769 3770 3771 ... 7355 next>>
 
 Samsung - Galaxy A42 5G 128GB (Unlocked) - Black
Samsung - Galaxy A42 5G 128GB (Unlocked) - Black
You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G lets you create, share and stay connected without breaking the bank.
 

Does it work with cricket wireless ?

Hi There!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G works with Cricket Wireless. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144300519

Have a great day.

Melardo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
 

DON'T BUY THIS WASHER! We've experienced more issues in one year of owning it than the 15 years of 10 weekly loads in our old Kenmore. It gives error codes of 1LC1 and LC1 and won't reset.

Hello,

Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it gives you error codes of 1LC1 and LC1 and won't reset. We do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002001/ to guide you on the issue. Just click on "Washing machine displays an error code" as it has the troubleshooting steps to fix the issue.

You can also check this link https://www.samsung.com/us/support/answer/ANS00087882/ on how to reset your Samsung washing machine.

I also recommend checking this link https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf for the user's manual. Just go to pages 67 to 75 for the troubleshooting guide for your washing machine.

Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144300503.
-Noraina
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
 

Is this model stylus compatible?

Hi Mike!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G is compatible with Stylus (S Pen). In line with this, Galaxy A52 5G lacks the S Pen support.

For your reference, you may visit our website: https://www.samsung.com/us/smartphones/galaxy-a52-5g/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144300501

Have a great day.

Melardo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 25W Super Fast Charging Wall Charger USB-C - Black
Samsung - 25W Super Fast Charging Wall Charger USB-C - Black
Super fast charging up to 25W with compatible devices and other USB devices will charge at varying rates also works with USB-C cable
 

I would like to know if this charger work with the New Samsung S22 ultra? I will appreciate your help.

Hi. Thank you for bringing this to our attention. I appreciate your raising this inquiry regarding the Samsung - 25W Super Fast Charging Wall Charger USB-C. Yes, this charger is compatible with the S22. Here is a link for more details about our wall chargers.

wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144300500

Have a great day.

^Charles
4 years, 4 months ago
by
Posted by: 
Samsung
 
Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
 

My washer has a build up of something that keeps coming from somewhere when I wash my clothes I can’t wash whites in there without the chunks of stuff being all over my clothes . Is there a way to take apart and see if it’s under the drum ?

Hi Andi,

Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

I have shared 2 links that will help understand and possible steps to resolve your concern with the washer.

https://www.samsung.com/us/support/troubleshooting/TSG01108628/

https://www.samsung.com/us/support/troubleshooting/TSG01108627/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144300498

Leo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel
Free up space above your cooktop with the new beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size it has a sizeable 1.1 cu ft capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
 

Where does it vent out? Can it be mounted tight to the upper cabinet?

Hi Jbess,

Thank you for reaching out and we hope you are in good health.

We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black stainless steel.

There are 3 ventilation types and they are the following:

a. Outside top exhaust (vertical duct)
b. Recirculating (non-vented ductless)
c. Outside back exhaust (horizontal duct)

I have included the installation guide link below. Please click on the link below and turn to page 12 for the ventilation types.

https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144300495

Leo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB(Unlocked) - Black
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
 

Is this phone 4G or 5 G?

Hi Bebe!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 is 4G LTE or 5G. In line with this, Galaxy A12 is 4G LTE compatible.

For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Network": https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a12-unlocked-sm-a125uzkdxaa/#specs.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144300451

Have a great day.

Melardo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
 

What is the size length width height

Hello,

Thank you for reaching out. I understand you want to know the size of the Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. We are here to help.

As per checking, the height overall of the unit is 38.7” (984). The width is 27” (686), the depth with door open 90° is 51.2” (1300) and the depth is 33” (838).

You can also check this link https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf for the user's manual. Just go to page 38 for the dimensions.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144299316.
-Noraina
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Samsung - Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Flex-Duo with Dual Door gives you flexible oven capacity by splitting one oven into two. The removable Smart Divider creates two independent ovens and temperature controls to cook multiple dishes simultaneously, with little to no transfer of heat or aroma. A hinged door gives you access to just the top compartment or the full oven. Dual Fan Convection distributes heat throughout the oven for faster and more even cooking. The powerful flexible cooktop has five burners with 16K BTU and 15K BTU power burners that can handle multiple dishes, in different-sized pans, simultaneously.
 

Does the range come with a propane gas conversion kit; does it need one or is it purchased separately?

Hi Nan.

Thank you for reaching out regarding your Samsung - Flex Duo™ 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range if the range comes with a propane gas conversion kit; is it needed or purchased separately? Regarding your concern, the conversion kit is sold individually, which needs to be done by a licensed person. If you wish to change this range to liquid propane, it will be your decision.

Here is a link to your user manual to further assist you. Please go to page 9.

https://downloadcenter.samsung.com/content/UM/202103/20210308175444705/NX7000K_VE_NX58M6850SS_AA_DG68-00909A-07_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144299290

^Camille
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ - Champagne
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ - Champagne
Samsung's 4.5 cu. ft. capacity front load washer with steam eliminates stains without the need to pretreat. Self Clean+ keeps your washer drum fresh and clean, while Smart Care allows for easy troubleshooting from the convenience of your smartphone. Bring inspiration to your laundry room with beautiful designer colors, including a new champagne finish.
 

can you stop the washer during a cycle to add a piece of clothing if needed? I'm notorious for this.

Hi dee,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 4.5 cu. ft. High Efficiency Stackable Front Load Washer with Steam - Champagne.

Yes, you can stop a cycle midway. What you need to do is press the start/pause button on the control panel.

I have included the user manual link below. Please click on the link and turn to pages 31 - 33 for the complete operations of the washer.

https://downloadcenter.samsung.com/content/UM/202106/20210608085028428/WF6100RSEHC_DC68-04006P-00_EN-CFR-MES_R.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144299266

Leo
4 years, 4 months ago
by
Posted by: 
Samsung