Samsung
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- First AnswerApril 24, 2013
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Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
The user manual says the burner controls can be removed to clean. How are they removed? I have tried pulling them off, but no luck.
Hi Lorraine.
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant. I am sorry to learn you have a hard time removing the knobs; nothing to worry about as this link can be able to assist you.
Here is the link how to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144306582
^Camille
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant. I am sorry to learn you have a hard time removing the knobs; nothing to worry about as this link can be able to assist you.
Here is the link how to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144306582
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
I just recently bought this fridge and the ice maker is not making ice????
Hi Kimmie,
Thank you for reaching out and we hope you are in good health. We are glad to know that you have purchased a Samsung refrigerator.
I have included a link below that will resolve your issue with the ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
I have also included the user manual link below. Please click on the link and turn to page 24.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144306556
Leo
Thank you for reaching out and we hope you are in good health. We are glad to know that you have purchased a Samsung refrigerator.
I have included a link below that will resolve your issue with the ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
I have also included the user manual link below. Please click on the link and turn to page 24.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144306556
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
Does this tv support AirPlay? Model # UN43AU8000FXZA
Hi Holly! Absolutely, the AU8000 features Airplay 2 technology built in allowing you to wirelessly connect to your compatible Apple devices.
^Tim
^Tim
4 years, 6 months ago
by
Posted by:
Samsung
Samsung's 22 cu. ft. side-by-side counter-depth refrigerator is beautifully designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design with elegant flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend perfectly into your cabinetry, adding function and style to your kitchen.
Is this model smudge resistant stainless?
Hi teachm505.
Thank you for reaching out regarding your Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator if this is smudge-resistant stainless. Regarding your concern, this has a Fingerprint Resistant Stainless Steel.
Here is a link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/22-cu-ft-counter-depth-side-by-side-refrigerator-in-stainless-steel-rs22t5201sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144306528
^Camille
Thank you for reaching out regarding your Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator if this is smudge-resistant stainless. Regarding your concern, this has a Fingerprint Resistant Stainless Steel.
Here is a link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/22-cu-ft-counter-depth-side-by-side-refrigerator-in-stainless-steel-rs22t5201sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144306528
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Refurbished Good - Galaxy S9 64GB (Unlocked) - Midnight Black
Introducing the Samsung Galaxy S9 - The Camera. Reimagined. Our category-defining Dual Aperture lens adapts like the human eye. It's able to automatically switch between various lighting conditions with ease~making your photos look great whether it's bright or dark, day or night. If it's dark, the lens opens to F1.5 mode to pull in light for a bright and clear photo and in the daylight, the lens shifts to F2.4 mode to help your picture come out sharp. Super Slow-mo lets you see the things you could have missed in the blink of an eye. Set the video to music or turn it into a looping GIF, and share it with a tap. Then sit back and watch the reactions roll in. Create an Augmented Reality version of yourself simply by taking a selfie. Then share your real-life feelings as emoji stickers and videos. Intelligent Scan is a new technology that combines face recognition and iris scan to make unlocking simple even in low light.
What is the warranty on this phone?
Hi Norm!
Thank you for reaching out to us. We appreciate your interest in knowing the warranty information for Galaxy S9 (Unlocked). In line with this, the device (Galaxy S9) and parts (in-the-box accessories) have one year warranty.
For more information on the warranty, you may access this link: https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144306525
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the warranty information for Galaxy S9 (Unlocked). In line with this, the device (Galaxy S9) and parts (in-the-box accessories) have one year warranty.
For more information on the warranty, you may access this link: https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144306525
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
does the A7 Lite 8.7 have dual speakers ?
Hi Captainerie!
Thank you for bringing this to our attention. We value your query regarding the Galaxy Tab A7 supports dual speakers. In line with this, the device does cater to 2-speaker.
You may visit our website under the "Specs" section for your reference:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-32gb-grey-wifi-sm-t220nzaaxar/#specs
Here's another link for the user manual for a better view:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144306490
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. We value your query regarding the Galaxy Tab A7 supports dual speakers. In line with this, the device does cater to 2-speaker.
You may visit our website under the "Specs" section for your reference:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-32gb-grey-wifi-sm-t220nzaaxar/#specs
Here's another link for the user manual for a better view:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144306490
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Will this work on both att and verizon sim cards?
Hello There!
Thank you for bringing this to our attention, and interested in whether the Galaxy A52 (Unlocked) works with AT&T and Verizon. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144306452
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention, and interested in whether the Galaxy A52 (Unlocked) works with AT&T and Verizon. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144306452
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
Can I put in a memory card? Thanks.
Hi Ee21,
Thank you for reaching out and interested in whether the Galaxy Tab A7 supports a microSD card. To answer your question, the device can store up to 1TB of external memory space.
For more information, kindly visit the user manual on Pages 6, 101-102:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
You may also viist our website under the "Specs" section for your reference:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-32gb-grey-wifi-sm-t220nzaaxar/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144306423
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out and interested in whether the Galaxy Tab A7 supports a microSD card. To answer your question, the device can store up to 1TB of external memory space.
For more information, kindly visit the user manual on Pages 6, 101-102:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
You may also viist our website under the "Specs" section for your reference:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-32gb-grey-wifi-sm-t220nzaaxar/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144306423
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S8+ - 12.4" 128GB - Wi-Fi - with S-Pen - Graphite
Plus-up your life with Galaxy Tab S8+, a premium tablet with a large screen and PC-like capabilities that helps you do more on the go.~ ~Wi-Fi 6E enabled router required. Sold separately
Can u add more memory on it sd card?
Hi Garcia!
Thank you for reaching out to us. We appreciate your interest in knowing if you can add more memory to its microSD card. Yes, you can add memory on the microSD card up to 1TB.
For your reference, you may visit our website under "Compare the Models": https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144306391
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if you can add more memory to its microSD card. Yes, you can add memory on the microSD card up to 1TB.
For your reference, you may visit our website under "Compare the Models": https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144306391
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless Steel
Sleek, built-in look, 22.6 cu. ft. large capacity refrigerator with FlexZone helps keep family's food organized.
would this fit in a space that is exactly 36 inches wide?
Hello handy,
Thank you for reaching out and raising your question about the Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless steel. I understand you want to know if the unit will fit in a space that is exactly 36 inches wide. We are here to help.
To answer your question, yes it will fit because the width of this product is 35 3/4 (908 mm).
You can also check this link https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf for the user's manual and go to page 18 for the product dimensions.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144306166.
-Noraina
Thank you for reaching out and raising your question about the Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless steel. I understand you want to know if the unit will fit in a space that is exactly 36 inches wide. We are here to help.
To answer your question, yes it will fit because the width of this product is 35 3/4 (908 mm).
You can also check this link https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf for the user's manual and go to page 18 for the product dimensions.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144306166.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung