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 Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look
Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look
The 11.4 cu. ft. Samsung Convertible Upright Freezer features a convertible zone that can switch from freezer to fridge. It~s designed for flexibility with removable drawers, adjustable door bins and shelves. High-efficiency LED lighting makes it easy to find exactly what you are looking for.
 

I am wanting to place this freezer in my garage. Is this considered a garage ready freezer to account for low temperatures?

Hi susanrn88.

Thank you for reaching out regarding your Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer if this can be placed on your garage. Regarding your concern, these are the factors you need to consider if you will be putting this in your garage.

•Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 50 °F (10 °C ) and 110 °F (43 °C)


Here is a link to our user manual for further assistance. Please go to page 15.

https://downloadcenter.samsung.com/content/UM/202010/20201005164257413/Onedoor_RR7000M_FRE_DA68-03561Z-00_EN-MES-CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144306058

^Camille
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Cook what you love. This over-the-range Samsung microwave lets you heat healthy food with the touch of a button. Plus, the powerful ventilation system keeps your kitchen air fresh and free of steam or fumes, and Eco Mode turns off the LED display when it~s not needed.
 

1'6 cu. ft. considered sm md or lg

Hello,

Thank you for reaching out and raising your question about the Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel. I understand you want to know the size of this product. We are here to help you.

To answer your question, this product is considered as large. This large capacity microwave features a powerful ventilation system that quickly and quietly removes steam, fumes, and odors from your kitchen.
Your reference number is 1144306037.

-Noraina
4 years, 6 months ago
by
Posted by: 
Samsung
 
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
 

where is the ice maker reset button? It stopped making ice after less than 1 month, when I called helpline, they instructed me to first try to press the reset button but i can't find it!

Hi Alfred,

Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

To reset the ice maker, press, and hold the ice maker button on the control/feature panel for 3 seconds.

I have included the user manual link below. Please click on the link and turn to pages 32, 39 for additional assistance with resetting your ice maker.

https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144306001

Leo
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 51-Bottle Capacity Wine Cooler - Stainless Steel
Samsung - 51-Bottle Capacity Wine Cooler - Stainless Steel
Samsung~s Wine Cooler is beautifully designed, with a 51-bottle storage capacity. So go ahead and get your favorite red, white or sparkling beverage, they~ll all be kept at the optimal temperature, ready for your next toast.
 

What is the maximum room temperature that the unit can operate within for extended periods of time?

Hi Dave.

Thank you for reaching out regarding your Samsung - 51-Bottle Capacity Wine Cooler on what is the maximum room temperature that the unit can operate within for extended periods of time. Regarding your concern, the temperature can be set as low as 45℉ (5℃) or as high as 64℉ (18℃).

Here is a link to our user manual for further assistance. Please go to page 22.

https://downloadcenter.samsung.com/content/UM/202011/20201117102444843/RW51TS338SR_User_Manual_200806.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144305946

^Camille
4 years, 6 months ago
by
Posted by: 
Samsung
 
The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.
 

I currently have a 30 amp. What amp is required/recommended? Also, what kind of outlet does it plug into? What kind of electrical receptacles does it use?

Hello Al,

Thank you for reaching out and letting us know your inquiry about the required/recommended amp for this Samsung induction cooktop, what kind of outlet it plugs into, and what kind of electrical receptacles it uses. We understand that this information may be essential for you, as you only have one faucet in your apartment. We're here to help.

As per checking, A 3-wire or 4-wire, single-phase, 208 or 240 volts AC, 60-Hz, the power supply is required on a dedicated double pole circuit breaker of at least 40 amps for the 30" cooktop, and of at least 45 amps for the 36" cooktop.

For reference, see pages 6-7 of the installation guide to know more about the electrical requirements of this Samsung induction cooktop.
https://downloadcenter.samsung.com/content/EM/201903/20190314211430975/Induction_Install_NZ30K7880U_NZ36K7880U_DG68-00827A-05_EN-MES-CFR.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144305919

-Angelica
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
 

Does the ice maker need a water line run to it or it produces ice by itself?

Hi Dunne123,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker - Stainless steel.

Yes, the refrigerator's ice maker would need to be connected to a water line. I have included the user manual link below. Please click on the link and turn to pages 19 - 20 for instructions in installing the water line.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305894

Leo
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look
Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look
The 11.4 cu. ft. Samsung Convertible Upright Freezer features a convertible zone that can switch from freezer to fridge. It~s designed for flexibility with removable drawers, adjustable door bins and shelves. High-efficiency LED lighting makes it easy to find exactly what you are looking for.
 

How is the temperature adjusted?

Hi Shooz.

Thank you for reaching out regarding your Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer on how to adjust the temperature. Regarding your concern on your feature panel, press temp, then after press to set the desired temperature.

• In Freezer mode, you can set the temperature between 5 °F (-15 °C)
and -8 °F (-23 °C). (Default temperature is 0 °F (-18 °C))
• In Fridge mode, you can set the temperature between 44 °F (7 °C)
and 34 °F (1 °C). (Default temperature is 37 °F (3 °C))


Here is a link to our user manual for further assistance. Please go to page 20.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144305870

^Camille
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB(Unlocked) - Black
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
 

is this phone t-mobile compatible?

Hello Jay,


Thank you for reaching out and interested in whether the Galaxy A12 (Unlocked) works with T-Mobile. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144305823

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
 

Can I connect this machine to 1 source of water?

I want to use this in my apartment but I only have one faucet. Will this machine support a Y-prong connector for both hot and cold valves?
Hello ddd,

Thank you for reaching out and letting us know your inquiry if this Samsung washer supports a Y-prong connector for both hot and cold valves. We understand that this information may be essential for you, as you only have one faucet in your apartment. We're here to help.

As per checking, this washer won't be able to connect to one water source. It requires one water source for the hot valve and one for the cold valve.

Attached is a link to the user manual that you can check to know more about the product.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144305803

-Angelica
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
 

Do the sudden and loud click/pop noises lessen over time? I'm not using the ice maker and have it turned off. I'm pretty sure the sounds are caused by interior materials contracting/expanding during the cycle. Only had the fridge 24 hours so far.

Hi MrZennie,

Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

I have included a link below that will explain the sound your refrigerator makes and in the event of, some troubleshooting steps to resolve or lessen the sound.

https://www.samsung.com/us/support/troubleshooting/TSG01001032/

I have also included the user manual link below. Please click on the link and turn to page 55 to learn which sounds the refrigerator can and will make over time.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305795

Leo
4 years, 6 months ago
by
Posted by: 
Samsung