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Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look

The 11.4 cu. ft. Samsung Convertible Upright Freezer features a convertible zone that can switch from freezer to fridge. It~s designed for flexibility with removable drawers, adjustable door bins and shelves. High-efficiency LED lighting makes it easy to find exactly what you are looking for.

Does this item have ability to cool more often in hot summer and preserve motor/compression during frigid temperatures? We just had a regular freezer die as it could not take the extremes in Nebraska climate. This is an important question.

Hi Diesel.

Thank you for reaching out regarding your Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer if this item can withstand the climate in Nebraska. Regarding your concern, the refrigerator can be able to withstand the temperature within the temperature range: between 50 °F (10 °C ) and 110 °F (43 °C).

Here is a link to our user manual for further assistance. Please go to page 15.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144305784

^Camille

4 years, 6 months ago

Posted by:

Samsung

Samsung - Galaxy A12 32GB(Unlocked) - Black

Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.

Is this phone compatible with Verizon?

Hi Robert,

Thank you for bringing this to our attention, and interested in whether the Galaxy A12 (Unlocked) works with Verizon. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144305757

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 6 months ago

Posted by:

Samsung

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.

The ice maker is slow to produce ice and the ice smells. whats up?

Hi paul,

Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

I have included 2 links below to resolve your concern with the ice dispenser and the ice that it produces.

https://www.samsung.com/us/support/troubleshooting/TSG01001012/

https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-tastes-bad

I have also included the user manual link below. Please click on the link and turn to page 28.

https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305751

Leo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

What color are sides

Hello gayle,

Thank you for reaching out and letting us know your inquiry about the color of the sides of this Samsung refrigerator. We understand that this information may be essential for you to know. We're here to help.

As per checking, the entire unit of this refrigerator has one color, which is Stainless Platinum.

Attached is a link to our website to know more about the full specifications of the product. Please go to the "See All Specs" section.
https://www.samsung.com/us/home-appliances/refrigerators/french-door/30-wide-22-cu-ft-french-door-refrigerator-stainless-platinum-rf220nctasp-aa/#specs

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144305749

-Angelica

4 years, 6 months ago

Posted by:

Samsung

Samsung - Galaxy S21 5G 128GB (Unlocked)

With Galaxy S21 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21, made for the epic in every day.

Will this phone work with visible prepaid?

Hello Rudy!

Thank you for bringing this to our attention, and interested in whether the Galaxy S21 (Unlocked) works with Visible prepaid network. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-s21-5g/buy/galaxy-s21-5g-128gb-unlocked-sm-g991uzaaxaa/

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144305714

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 6 months ago

Posted by:

Samsung

Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black - (2019)

Get more out of your workouts with this 40mm Samsung Galaxy Watch Active2 smartwatch. The advanced sensors track steps, calories burned and exercises, and helpful apps help you learn to maximize your progress. This Samsung Galaxy Watch Active2 smartwatch has built-in Wi-Fi connectivity so you can stream music and videos without your phone.

See all Q&A for this product

How well does it work with iPhone

Hi Leslie!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch Active2 works with iPhone. Yes, iPhones (iPhone5 or later) are compatible with iOS 9 and above.

For your reference, you may use this link about "Samsung Smart Watch and Phone Compatibility" and look for "iOS Phone Compatibility": https://www.samsung.com/us/support/answer/ANS00082502/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144305654

Have a great day.

Melardo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel

Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.

I don't have the ability in my galley kitchen to connect the ice maker. Therefore, I need to turn it off, but I've been unable to determine how to do so. Please advise.

Hi IceMakerTurnOff,

Thank you for reaching out and we hope you are in good health. We are saddened to know that you have been unable to connect the ice maker.

To disable this function, press, and hold Ice Maker for 3 seconds. I have included the user manual link below. Please click on the link and turn to page 30 to turn off the ice maker.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305660

Leo

4 years, 6 months ago

Posted by:

Samsung

Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

Upgrade your sound and style with Samsung Galaxy Buds Live. Designed with the largest Galaxy Buds speaker, improved bass and an open fit, playlists sound more like live music than ever before. When you need to block out background noise for a phone call or important task, initiate Active Noise Cancellation1 with a touch. Buds Live are easy on the eyes, light on the ears and have long-lasting battery life2. **1 Features including Active Noise Canceling are enabled through a Bluetooth connection or the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds app on iOS devices, available through the App Store. **2 Actual battery life may vary and depend on usage conditions such as function settings, playback file type, and Bluetooth signal strength.

I have really small ears and most earphones/earbuds dont normally fit me and fall ... do you think this will work good?

Hi Nya,

Thank you for bringing this to our attention. I appreciate your interest in knowing if the Galaxy Buds Live will fit your beautiful ears. In line with this, you may check out the links below for some tips and tricks in wearing them correctly.

Here's a link to an article for some steps on how to wear your earbuds:
https://www.samsung.com/us/support/answer/ANS00082785/

Another way is to add buds sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144305665

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 6 months ago

Posted by:

Samsung

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

We just purchased a house and this is the fridge that was there. Seems to be new. It is making ice but not very much and the bin never gets more than 1/3 full, even overnight. Is there a fix for this? We use a lot of ice. Samsung rf220nctasr.

Hi Csquid,

Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

I have shared 2 links below to resolve your concern with the ice maker that came when you purchased your home.

https://www.samsung.com/us/support/troubleshooting/TSG01001012/

https://www.samsung.com/us/support/troubleshooting/TSG01001688/

I have also included below the user manual link. Please click on the link and turn to page 28 for issues with the ice maker.

https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305619

Leo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

RF220NCTASR Does the ice maker turn off automatically when the bin is full or do I need to turn it off at the control panel . I notice the ice maker does not have a bin full arm like my old refrigerator had.

Hello,

Thank you for reaching out and letting us know your inquiry if the ice maker turns off automatically when the bin is full or if you need to turn it off at the control panel. We understand that this information may be essential for you to know. We're here to help.

As per checking, Samsung's ice makers are designed to stop when they're full. There are two methods for this: either an optical sensor or a mechanical arm, which detects when ice has piled high enough.

Attached is a link to the user manual that you can check to know more about operating your Samsung refrigerator. See pages 19-21.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144305618

-Angelica

4 years, 6 months ago

Posted by:

Samsung