Samsung
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- Answer Count73567
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- First AnswerApril 24, 2013
- Last AnswerAugust 11, 2026
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This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 22K BTU true dual-power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Easily accommodate a round bottom wok on the custom wok grate. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
Is it possible to remove the Bluetooth / Wi-Fi module from the rear of the cooktop as it will not fit on the counter otherwise.
Hello Doug, the wifi module can not be removed. Samsung manufacture many different cooktops with different features. I am including a link to our website Samsung.com for you to view the different cooktops that we offer (https://bit.ly/2VhY783). We thank you for choosing Samsung. ^Lena
5 years ago
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Samsung
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Electric Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.
how to turn oven on?
Hello marek, to start the oven press the bake button. Then enter the desired temperature and press the start/set button. I am including a link to the user manual on page 33 (https://bit.ly/3zKsD9x) to support your concerns on starting the range. Thank you for being a Samsung customer. ^Lena
5 years ago
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Samsung
Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Tuscan Stainless Steel
This Samsung Family Hub refrigerator makes it easier to connect to what's most important to you: your family and home, whenever and wherever you want. Family Hub lets you manage your family's calendars, play music on Spotify, share pictures, and stay connected right on your refrigerator. With Family Board, a digital bulletin board, you can customize pictures, add stickers, and leave handwritten notes for your family. Now available in a beautiful new Tuscan stainless steel finish.
Is there a recommended screen protector on the market to protect the Family Hub screen from scratches?
Hello Brittany, J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
5 years ago
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Samsung
From multiple casserole dishes to two full racks of cookies, this combination microwave and wall oven easily accommodates the busy home kitchens.
Is this oven self cleaning?
Hello Linda, the oven offers the self cleaning feature as well as the steam cleaning feature. You can view the features that this specific model has to offer on our website Samsung.com under product specifications. We thank you for choosing Samsung. ^Lena
5 years ago
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Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Smart things app cannot connect
Images for this Question
(click to see full-size image)
Hello geek2099, I am including a link to a troubleshooting guide to support your concerns on the SmartThings app (http://www.samsung.com/us/support/troubleshooting/TSG01003481/). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143552134) and it will help our team pull up your information. We thank you for choosing Samsung for your home. ^Lena
5 years ago
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Samsung
Samsung - 4.1 cu. ft. High-Efficiency Top Load Washer with Soft-Close Lid and 8 Washing Cycles - White
Samsung~s large 4.1 cu. ft. capacity Top Load Washer fits more in every load and cuts down on laundry time. It~s equipped with a premium Soft-Close Lid, 8 Preset Washing Cycles, and Vibration Reduction Technology+ to reduce noise and vibration for quiet washing.
what is the width of this machine and length .
Hello gail, the product dimensions are 27" W x 44 H x 29.3" D. You can view this information on our website Samsung.com under product specifications. Thank you for choosing Samsung. ^Lena
5 years ago
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Samsung
Samsung - 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator - Silver
Samsung~s 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator features super precise cooling to store, preserve and ferment specialty foods at their optimal temperature.
Can anyone confirm if it needs a waterline connection and filter replacement? I'm thinking of placing it in the Garage.
Hello JP, this unit does not require a water line or a filter. Thank you for choosing Samsung. ^Lena
5 years ago
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Samsung
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
When washing on the normal cycle, all is fine, but on the rinse/spin the tub drains and spins, it then adds a very little water & fabric softener but immediately drains and spins. It does not rinse. Washer is new, I got it yesterday 7.25.2021
We're so sorry to hear about this, skip! We definitely want to help you get your new washer working as it should. To start, I have this link (https://bit.ly/3iWIQBO) to a simple troubleshooting guide. This guide will walk you through some easy to follow steps, that should resolve the issues you're experiencing. However, if for some reason this does not help, please reference ticket number 1143551988, and reach out to us immediately. We can be reached through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
5 years ago
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Samsung
Samsung - Laundry Pedestal - Platinum Stainless
Samsung WE357AP Laundry Pedestal - for Dryer, Washer - 15.4" Height - Platinum
Is the WE357A0P Pedestal compatible with Samsung washer model WF42H5400AF/A2?
I'm happy to help with this! I was able to confirm on page 14 of the user manual (https://bit.ly/3BJjWhH) that this pedestal is compatible with the washer model WF42H5400AF. ^Jecca
5 years ago
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Samsung
Samsung - 5.9 cu. ft. Freestanding Electric Range - Stainless Steel
The Samsung Freestanding Range with a large 5.9 cu. ft. capacity oven can easily accommodate a big roast, multiple casserole dishes or several racks of cookies. It also has a powerful and flexible cooktop with five heating elements, including two dual elements, to provide an element that accommodates multiple pan sizes, whether you're boiling water, melting chocolate, or simmering sauce. The self-cleaning setting has 3 different options, depending on your cleaning needs.
Can I water bath can on this stove? Also, what is the difference between smooth top, ceramic, and glass top?
Great question, Pluto! I actually have this link (https://bit.ly/3f0WdzZ) to a great article that can help with this. It has everything you need to know about safely canning on your cooktop. As far as which cooktop material is best for you, you'll need to consider the type of cookware you'll be using. But not to worry, I have this helpful link (https://bit.ly/3i4n4ge) that has details on what cookware works best with what cooktops. ^Jecca
5 years ago
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Samsung