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  • Answer Count
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    April 24, 2013
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    February 25, 2025
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Want to accomplish more tomorrow than you did today? With so much speed and power, this light, agile laptop can keep up with anything especially your workload. Knock out a presentation for the big meeting, then pivot to a budget video call with minimal lag. Pack up our thinnest PC and head out to meet with a client. Turn it into an on the go powerhouse when you sync it up with your compatible Galaxy devices. And help keep your private info private with our most advanced security protection available. Galaxy Book3 Pro for those who are always moving forward.
 

Will guaranty change to the day it setup (could be some months ago)? So we no longer have one year of guaranty?

Aloha Rochester, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Book3 Pro. The warranty period commences upon the date of purchase by the original purchaser and continues for the following specified period of time after that date. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you have any other questions for us, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra
3 weeks ago
by
Posted by: 
Samsung
 
Keep your phone safe and your screen pristine. Cover your Galaxy S25 Ultra with Galaxy S25 Ultra Anti-reflecting Film and enhance your experience while protecting your device.
 

Is this product equally a screen protector against scratches?

Hi there J, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra Anti-Reflecting Film. The advertised S25 Ultra Anti-Reflecting Film lessens unwanted reflections, maintains visibility even under sunlight, and it defends against dust and fingerprint smudges. If you have additional questions for us, feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
3 weeks ago
by
Posted by: 
Samsung
 
Meet their go to device for on the go kid friendly fun Galaxy Tab A9 Kids Edition. A bright, engaging 11" screen is perfect for kids to do what they love. Whether they’re enjoying a show or catching up on schoolwork, an upgraded chipset makes every experience feel smooth and easy. They can use it for hours without worrying about power and keep everything they love together with plenty of storage space. The included puffy cover, colorful Crayo -Pens and stickers ensure protection, fun and creativity. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your kids a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet. Galaxy Tab A9 Kids Edition.
 

Is there any type of way to FaceTime? I realize It’s not an apple product and there’s a different name for it?

Hi Harley, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Tab A9+ Kids Edition. Yes, the Tab A9+ utilizes Google Meet to make cross-platform video calls on phones and tablets, smart devices, and on the web. If you think of any other questions for us, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
3 weeks ago
by
Posted by: 
Samsung
 
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7” display, enjoy smooth performance across all your apps and capture life’s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
 

Does this phone have wireless charging?

Hello Cah5, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy A16. No, the Galaxy A16 does not offer wireless charging capabilities, however, a USB Type-C 3A cable is included in the box to charge your device. Feel free to contact Support if you think of any other questions. Thank you for being a treasured Samsung customer. - Debra
3 weeks ago
by
Posted by: 
Samsung
 
Extra-large capacity 3-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. A revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
 

Stupied question, what about the freezer. It doesn't show anything but ice.

Hi San,

We would love to speak to you directly to gather more information about your question and what experience you may have with your Samsung home appliance. Please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

When you message us, please provide us with this reference number 1148327125 to help our team pull up your information.

Leo
3 weeks ago
by
Posted by: 
Samsung
 
Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. A revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
 

is the dispensed water chilled

Hi Lisa,

Yes, the water you get from the internal water dispenser and through the autofill water pitcher is chilled.

Leo
3 weeks ago
by
Posted by: 
Samsung
 
Extra-large capacity 3-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. A revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
 

HOW DO YOU GET ICE MAKER WORK?

Greetings!

We are glad to answer your question about this Samsung refrigerator model.

To enable or turn on the ice maker on this refrigerator model, please visit the user manual link shared below and follow the steps on page 37.

https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf

Should you have additional questions, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1148326568 to help our team pull up your information.

Leo
3 weeks ago
by
Posted by: 
Samsung
 
Make every day more extraordinary with Galaxy Tab S10 Ultra. Power through all your favorite experiences with groundbreaking Galaxy AI features, a long-lasting battery and a powerful chipset. Discover new ways to simplify your life with Galaxy AI on the big screen of Tab S10 Ultra. Write notes with that pen like feeling using the included S Pen, or type on an attachable keyboard then instantly summarize and organize your notes with Note Assist. Looking for another great time saver? Transcript Assist transcribes meetings and lectures for you, freeing you up to do other things. Find more information on items online quickly and easily using Circle to Search with Google. Simply circle what you’re interested in on the screen and then shop, identify or translate what you see, just like that. Indulge yourself in the ultimate viewing experience a glorious 14.6" Dynamic AMOLED 2X display. It’s the largest tablet screen available. Whether you’re streaming a blockbuster or outracing your competition in a game, experience every heart pounding moment with vibrancy and clarity. Plus, the screen is designed to minimize glare, making it easy to see even in bright sunlight. When it’s time to get back to the real world, work like a boss with plenty of space to toggle between windows or collaborate on calls. There’s so much room, you can even do both at once and more. Have the confidence to take your Tab with you as you get things done with enhanced durability that’s built to withstand even fast paced lifestyles. The enhanced Armor Aluminum frame offers strong protection against dings and scratches. And Tab S10 Ultra is water and dust resistant, so it’s made to go where you go, unlike some of those other tablets. Break free from the ordinary with the tablet that stands out Galaxy Tab S10 Ultra.
 

Will this work to connect to additional monitor? j5create - USB-C to 4K HDMI Adapter - White Model:JCA152SKU:6557508

Howdy, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Tab S10 Ultra. Yes, you can utilize Samsung DeX to accomplish your multi-tasking goals. Feel free to review, "Set up and use Samsung DeX on your Galaxy phone or tablet" if you would like to learn more about using this feature. Let us know if you have any other questions for us by reaching out to Support. Thank you for being a devoted Samsung customer. - Debra
3 weeks ago
by
Posted by: 
Samsung
 
Samsung’s Bespoke 4-Door Flex 29 cu. ft. Refrigerator features AI Family Hub+ with the industry’s largest screen and changeable door panels. AI Vision Inside automatically recognizes what's in your fridge, so you always know what's inside. Beverage Center provides quick and easy access to refreshingly cold water two ways.
 

If I have 70in clearance exactly in height for a fridge, will this fit? Considering it says height without hinges is about 70in?

Greetings!

No, this Samsung refrigerator model will need at least a height clearance of 70 3/4 inches (without hinges). With hinges, the height is 72 inches, and its overall height is 73 inches.

Leo
3 weeks ago
by
Posted by: 
Samsung
 
Thoughtfully designed with features that include a durable hybrid stainless interior door and the convenience of a height-adjustable top rack, which fits items of varying size and shape. With an extra-quiet dishwasher, enjoy a peaceful kitchen - without the background noise.
 

Is the filter on this easy to take out? or does it require removing screws?

Yes, Dana, this dishwasher model's filter can be easily removed by rotating the filter insert counterclockwise to detach. You can reference the link below and see page 19 (CLEANING THE FILTERS).

User manual:
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf

Have a great day,

-Ernest-
3 weeks ago
by
Posted by: 
Samsung