Samsung
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- First AnswerApril 24, 2013
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Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
What are the primary differences between the 2025 Q8F and the 2024 Q80D?
Hi GEE - Great question. Processing & Picture: The Q80D’s Direct Full Array offers superior contrast control, but Q8F emphasizes vibrant, boosted color and AI-driven optimization, keeping picture quality bright and bold. Motion & Gaming: Q8F gains faster (up to 144Hz) motion and AI Auto Game Mode for smarter, effortless gaming setup. Audio: The Q80D offers richer sound with more power, but Q8F covers all essential audio features for solid day-to-day viewing. Design: Both TVs look modern and sleek, but Q8F’s Air Slim design and 3 Bezel-less look add a more elegant style. Smart: Q8F gets Samsung’s newest One UI Tizen platform, built around personalization, AI content suggestions, and creative features like Generative Wallpaper and Karaoke Mic.
~ Samsung Specialist
~ Samsung Specialist
2 weeks, 4 days ago
by
Posted by:
Samsung
The Samsung 33" French Door refrigerator creates a stylish and modern kitchen with its compact design and recessed handles. The Beverage Center provides convenient access to refreshing cold, filtered water. With the Dual Auto Ice Maker, you can select from cubed ice or Ice Bites that chill your drink faster.
Elevate the look of your kitchen with Samsung’s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Is the oven gas or electric my
Hi there,
This unit is a gas model oven.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148899225) to help our team pull up your information.
Have a great day
^Charles
This unit is a gas model oven.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148899225) to help our team pull up your information.
Have a great day
^Charles
2 weeks, 5 days ago
by
Posted by:
Samsung
Samsung's Large Capacity Smart Electric Dryer is Wi-Fi connected, so you can get end of cycle alerts, remotely start, schedule and more from your smartphone with the SmartThings App.(Requires wireless network, Samsung account and SmartThings App. Available on Android and iOS devices) It also features Steam Sanitize+, which reduces wrinkles and odors and steams away 95% of pollen from fabric (Testing based on Samsung internal protocols. Results provided to and interpreted by Intertek. Individual results may vary)
Our dryer won't heat. Already checked the breaker, lint tray, cleaned moister sensors, replugged it in, nothing fixes it but it works fine otherwise, it just won't heat. Bought it January last year. Can't find owners manual. HELP
Hi there,
We understand the importance of having a properly functioning dryer. Let us help you with it.
Below is the link to help if the dryer is not heating up or drying your clothes properly. Select the option that best describes your experience, follow the steps and hyperlinks for additional information, and watch the Instructional video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Here at Samsung, we encourage our customers to minimise the use of paper, which is why we encourage them to take advantage of accessing the digital copy:
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday–Friday.
Have a great day.
^Charles
We understand the importance of having a properly functioning dryer. Let us help you with it.
Below is the link to help if the dryer is not heating up or drying your clothes properly. Select the option that best describes your experience, follow the steps and hyperlinks for additional information, and watch the Instructional video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Here at Samsung, we encourage our customers to minimise the use of paper, which is why we encourage them to take advantage of accessing the digital copy:
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday–Friday.
Have a great day.
^Charles
2 weeks, 5 days ago
by
Posted by:
Samsung
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.
Samsung’s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.(1) **(1)Based on testing by Intertek of the Self Clean+ cycle on the WF6000R.
Looking for the Samsung washing machine and dryer set in PLATINUM with CHAMPAGNE trim. Do you have this color?
Hi there,
The platinum with champagne trim is not a colour option available for this model.
Please see the colour option for the model on the product page on the upper right section under the Key features section.
Product page
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148934129) to help our team gather your information.
Have a great day.
^Charles
The platinum with champagne trim is not a colour option available for this model.
Please see the colour option for the model on the product page on the upper right section under the Key features section.
Product page
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148934129) to help our team gather your information.
Have a great day.
^Charles
2 weeks, 5 days ago
by
Posted by:
Samsung
This premium Samsung AI TV features dramatic detail, reduced glare, and our most powerful brightness. Smooth motion, depth and 4K processing make for a non-stop, breathtaking picture.
How do you add an app to ‘tis TV
Enjoy your favorite shows in high definition, featuring vibrant colors, deep contrast and dynamic audio that flows with the action. Stream 2,700+ free channels including 400+ Samsung TV Plus premium channels, and feel secure with triple-layer protection for your personal data.
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
Why is my food not staying frozen, the temperature is 0
Hello Doreen,
Thank you for reaching out to us. We're glad to assist you with your refrigerator.
For steps to help with your freezer's temperature, please see page 50 of the manual link below for steps under "Fridge/freezer does not operate. Fridge/freezer temperature is warm."
User manual
https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148932550) so our team can retrieve your information when you message us.
Thank you.
-Kimberly
Thank you for reaching out to us. We're glad to assist you with your refrigerator.
For steps to help with your freezer's temperature, please see page 50 of the manual link below for steps under "Fridge/freezer does not operate. Fridge/freezer temperature is warm."
User manual
https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148932550) so our team can retrieve your information when you message us.
Thank you.
-Kimberly
2 weeks, 5 days ago
by
Posted by:
Samsung
Equipped with the ActiveWave Agitator, Samsung’s large 4.4 cu. ft. capacity Top Load Washer is designed to reduce noise and vibration while delivering powerful cleaning, and features a premium Soft-Close Lid.
Will this washing machine accommodate a queen-sized comforter?
Yes, the unit can accommodate large items with a few reminders when washing a big, heavy load on pages 28-29 in the manual. and the link for additional details, and clicking the hyperlinks within
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148932427) to help our team gather your information.
Have a great day.
^Charles
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148932427) to help our team gather your information.
Have a great day.
^Charles
2 weeks, 5 days ago
by
Posted by:
Samsung