Samsung
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- Answer Count67879
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- First AnswerApril 24, 2013
- Last AnswerDecember 15, 2025
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Samsung Vision AI enhances picture, sound and breakthrough TV experiences. Get amazingly detailed picture powered by individual mini LED zones that unlock hidden details on screen. Enjoy multi dimensional sound that tracks to the action. Plus get enriching new personalized TV experiences that let you dive deeper into your content and get more from your TV.
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Does this tv come with a cancer and birth defect warning
We provide the Proposition 65 warning on Samsung’s Q7F TV to comply with California’s Proposition 65 (“Prop 65”) law. A Prop 65 warning does not mean a product is in violation of any product safety standards or requirements. We believe our products are not harmful when used as designed. For more information, please refer to: https://oehha.ca.gov/proposition-65/general-info/proposition-65-plain-language
If you have additional questions, please contact us directly at 1-800-SAMSUNG.
~ Samsung Specialist
If you have additional questions, please contact us directly at 1-800-SAMSUNG.
~ Samsung Specialist
1 week, 6 days ago
by
Posted by:
Samsung
Samsung - 65 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Tv not turning on
I'm sorry that your DU7200 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. If it is on, it means that your TV is receiving power, and the culprit is likely the remote. Please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote.
If the red light below the TV is not on, please try the following:
1) Unplug the TV from its power source for 30 seconds. Then try to power it on again.
2) Try a different outlet that you have confirmed works properly
3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. Next, follow these steps:
・Confirm that the TV is set to the same source as the external device.
・Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required.
・Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
Finally, if the red standby light is blinking, please try unplugging the TV for 30 seconds and then try again. Also, confirm that the outlet you are using works with other devices.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. If it is on, it means that your TV is receiving power, and the culprit is likely the remote. Please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote.
If the red light below the TV is not on, please try the following:
1) Unplug the TV from its power source for 30 seconds. Then try to power it on again.
2) Try a different outlet that you have confirmed works properly
3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. Next, follow these steps:
・Confirm that the TV is set to the same source as the external device.
・Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required.
・Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
Finally, if the red standby light is blinking, please try unplugging the TV for 30 seconds and then try again. Also, confirm that the outlet you are using works with other devices.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
1 week, 6 days ago
by
Posted by:
Samsung
Samsung's 22 cu. ft. Bespoke 4-Door French Door Refrigerator with zero clearance fit, gives you the built-in look without the need for extra clearance. Plus, get easy access to cold water from inside your fridge with the AutoFill Water Pitcher and choose from two types of ice to chill your drinks with the Dual Auto Ice Maker - cubed ice or Sphere Ice.
Can I use this appliance as refrigerator only, maybe just the Ice Maker part as freezer. I am interested in a refrigerator only, not freezer
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
I just bought it and installed it, but the igniter continues to click, what can I do to stop it ?
Hi there,
We are happy to respond to your inquiry. Let us help you out.
If your range igniter continues to click, clean the igniter area and ensure everything is completely dry. For reference, see pages 37-39 of the unit’s manual under “Burner controls, Burner grates and components, and Burner reinstall guide”:
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151469124 so our team can look up your information when you message us.
Have a great day.
-John
We are happy to respond to your inquiry. Let us help you out.
If your range igniter continues to click, clean the igniter area and ensure everything is completely dry. For reference, see pages 37-39 of the unit’s manual under “Burner controls, Burner grates and components, and Burner reinstall guide”:
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151469124 so our team can look up your information when you message us.
Have a great day.
-John
1 week, 6 days ago
by
Posted by:
Samsung
18 cu. ft. Top Freezer Refrigerator with Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen.
I wanna get an ice maker, but my garage doesn't have a water faucet.so it is working without water line
Good day,
We are excited to receive your inquiry. Let us get you the information you need.
This fridge model has a built-in automatic ice maker, but it requires a water supply line connection to function. Without a water connection (faucet), the ice maker cannot produce ice. However, you can still use the fridge’s other functions.
Have a great day.
-John
We are excited to receive your inquiry. Let us get you the information you need.
This fridge model has a built-in automatic ice maker, but it requires a water supply line connection to function. Without a water connection (faucet), the ice maker cannot produce ice. However, you can still use the fridge’s other functions.
Have a great day.
-John
1 week, 6 days ago
by
Posted by:
Samsung
Galaxy Tab S11 Ultra is built for those who see having the latest and greatest tech as non negotiable. It packs an expansive 14.6~ display, uncompromising power and impressive durability all in one sleek design so you can work and play from virtually anywhere worry free. Whether you~re powering through your workday or downtime, Tab S11 Ultra puts everything you love on a giant screen. Create presentations, bring big ideas to life or dive into your favorite series on the incredible Dynamic AMOLED 2X screen with crisp details. Thanks to the ultra slim bezels and improved 3nm MediaTek processor, your content has the space it deserves, making everything you do on your Tab an exceptional experience. And during a long day of utilizing the tech forward features of your Tab to crush your goals, your personal Galaxy AI assistant helps you keep it all organized. Galaxy Tab S11 Ultra is more than your typical tablet it~s the ultimate device to amplify your everyday.
What accessories got in box?
Hi there, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Tab S11 Ultra. Here's what's included in the box when you purchase this tablet: tablet, S-Pen, Data Cable, Ejection Pin, and Quick Start Guide. Let us know if you have any other questions for us by contacting Support. Thanks for choosing Samsung! - Debra
1 week, 6 days ago
by
Posted by:
Samsung
Unbeatable value with a slim, durable design and all the essential features you need await on Galaxy A36 5G. With more storage, you can keep your favorite photos, apps and memories without worrying about running out of space. Capture stunning studio grade selfies with the enhanced front camera and easily polish them with AI photo editing tools. The large 6.7" display makes gaming, scrolling and movie nights more enjoyable than ever. Enjoy all the awesome perks that come with an A Series phone, including Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, the redesigned One UI 7 interface offers smoother navigation and personalized design, giving you effortless access to the features you love most. Whether you're staying connected, capturing moments or browsing, A36 5G gives you premium performance at an affordable price. It's the smart choice you~ve been waiting for. Awesome price. Amazing value.
Is this phone new or is it refu
Howdy Cj, thanks for asking us your question about the Samsung Galaxy A36 5G. The advertised Galaxy A36 5G is a new device. If you have any other questions for us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thanks for being a loyal Samsung customer. - Debra
1 week, 6 days ago
by
Posted by:
Samsung
Samsung's Bespoke 29 cu. ft. 4-Door French Door Refrigerator features AI Family Hub+ the entertainment hub with 32" touchscreen, that's built into your fridge. AI Vision Inside recognizes select fresh foods that you put in and take out of your fridge, so you always know what's inside. Beverage Center provides quick and easy access to refreshingly cold water, two ways.