Hi Sammi! I'm sorry to see you are having issues with your Samsung remote controlling your DirecTV services. There are some functions such as DVR services that the Samsung remote will not be compatible with. For additional assistance, please reach out to Samsung Support via any of these options:
Phone: 1-800-SAMSUNG
Available 8 AM - 12 AM EST 7 days a week
LiveChat or Text: https://www.samsung.com/us/support/contact/
Facebook Messenger: https://www.facebook.com/samsungsupport
Twitter: https://twitter.com/SamsungSupport
The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Gina