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    April 24, 2013
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 Samsung - 48&quot; Class (47.6&quot; Diag.) - LED - 1080p - Smart - HDTV
Samsung - 48" Class (47.6" Diag.) - LED - 1080p - Smart - HDTV
Only at Best BuySamsung UN48J6300AFXZA LED Smart HD TV: This Smart TV lets you stream your favorite movies and TV shows, surf the Internet, download apps and more in the comfort of your living room.
 

Can this TV play .AVI Files?

I may want to download movies. Will this TV play .AVI files?
Page 129 of the owner's manual lists the supported Codecs list. You can find that here:

http://downloadcenter.samsung.com/content/UM/201509/20150914130401447/ENG-US_HMFATSCJ-1.312-0709.pdf

AVI is supported, along with many other codecs as well.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 50&quot; Class (49.5&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 50" Class (49.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN50JU6500FXZA LED Smart 4K Ultra HD TV: This TV lets you view your favorite entertainment with impressive picture quality. Ultra HD displays 4x the resolution of Full HD, and Samsung's PurColor technology delivers natural colors. Plus, the included Web features let you stream TV shows, movies and more, as well as surf the Internet and download apps.
 

.AVI files

Will this TV play .AVI files?
Page 161 of the owner's manual lists all of the compatible file types and AVI is supported:

http://downloadcenter.samsung.com/content/UM/201509/20150914125600079/ENG-US_HMUATSCJ-1.315-0907.pdf

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 65&quot; Class (64.5&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN65JU6500FXZA 4K Ultra HD TV: Enjoy the incredibly lifelike detail of 4K Ultra HD on this Wi-Fi–ready Smart TV. The spacious screen is designed to provide vivid colors and enhanced sense of depth for everyone in the room.
 

Does the base rotate?

Does the base rotate?
L,

The base is stationary.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 500 Series 2.1-Channel Soundbar with 7&quot; Wireless Active Subwoofer - Black
Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
This Samsung 500 Series HW-J550/ZA soundbar features a digital amplifier that supplies 320W of power and comes with a 7" wireless active subwoofer, so you can add rich, dynamic audio to your existing home theater setup.
 

Have sound bar hooked to smart tv with hdmi arc cable and sound runs behind(lips move then voice comes thru speaker). Can't adjust sound bar that way

Kev,

Try reaching out to the Best Buy Geek Squad Agents or the Samsung customer service center for live troubleshooting options. We look forward to helping get you set up.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 55&quot; Class (54.6&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN55JS7000FXZA 4K Ultra HD LED Smart TV: This SUHD TV offers 4K picture quality — 4x the resolution of Full HD — and a wide variety of Web options via Smart Hub. Stream music and video and surf the Internet with the multitasking power of a quad-core processor. Plus, with Briefing on TV, you can sync this SUHD TV with a Samsung smartphone or tablet to display time, weather and schedule updates on the TV screen.
 

What is the best wireless kb w/touchpad for this model (JS7000)??

Samsung does not make a kb for this model.
littleolman,

The VG-KBD2000 or VG-KBD2500 is compatible with this model.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 1080p - Smart - HDTV
Samsung - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Only at Best BuySamsung HDTV: Enjoy movies, games and more with this Samsung HDTV, which features crisp 1080p resolution and Wide Color Enhancer technology for vibrant images. Built-in Wi-Fi lets you stream TV shows and music from online providers or surf the Web.
 

Does this TV have HBO Go app preloaded? If not, can you add more apps?

Does this TV have HBO Go app preloaded? If not, can you add more apps?
This model does not have HBO-Go in the Apps lineup. The Samsung products that have HBO-GO available are listed here:

http://www.samsung.com/us/appstore/app/G00001472450-compatible

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 1080p - Smart - HDTV
Samsung - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Samsung J5200 Series UN40J5200AFXZA LED 1080p Full HD Smart TV: Experience movies and TV shows in clear detail with powerful sound and rich colors on a screen that fits well in a large bedroom or living room. A built-in sensor measures room lighting and adjusts accordingly to provide the best possible picture.
 

THE PROCESOR IS DUAL CORE OR QUAD CORE?

THE PROCESOR IS DUAL CORE OR QUAD CORE?
Aldus,

Neither. It has a non-disclosed processor, but still operates well with the Smart TV features.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 1080p - Smart - HDTV
Samsung - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
Samsung J5200 Series UN40J5200AFXZA LED 1080p Full HD Smart TV: Experience movies and TV shows in clear detail with powerful sound and rich colors on a screen that fits well in a large bedroom or living room. A built-in sensor measures room lighting and adjusts accordingly to provide the best possible picture.
 

Does the mover's coupon work with this TV?

E,

We're not aware of this promotion. Please reach out to your Best Buy sales associate for more information.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 60&quot; Class (60&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 60" Class (60" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN60JS7000FXZA 4K Ultra HD LED Smart TV: This SUHD TV offers 4K picture quality — 4x the resolution of Full HD — and a wide variety of Web options via Smart Hub. Stream music and video and surf the Internet with the multitasking power of a quad-core processor. Plus, with Briefing on TV, you can sync this SUHD TV with a Samsung smartphone or tablet to display time, weather and schedule updates on the TV screen.
 

Picture quality

Why was the picture s much crisper in the store the in my own home? There is a big difference. In fact I could have bought a different brand and a lot cheaper then the one I bought. I bought this one because I was mesmerized by the picture and now very disappointed
Without knowing any specific details, it's hard to determine why this might be happening.

It's recommended that you check your incoming signals and make sure they're coming in at 720 or 1080 resolutions. Often times, people forget to change the video output on the cable/satellite box, Blu-Ray player or game consoles. As a result, a lower resolution is sent to the TV and it doesn't look as good as it could.

If that still doesn't resolve the issue, please reach out to a Best Buy Geek Squad Agent for further assistance and troubleshooting.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - Streaming Audio Blu-ray Player - Black
Samsung - Streaming Audio Blu-ray Player - Black
Enjoy your favorite films in stunning clarity with this Samsung BD-J5100/ZA Blu-ray player, which delivers arresting images with 1080p resolution. Streaming capability lets you enjoy a wide array of entertainment.
 

Can this be mounted vertically?

Best Buy chat told me this can be mounted vertically. Is that correct?
The unit should sit horizontally on a flat surface when playing a disc. If you never, ever play a Blu-Ray or DVD - and just Stream and stream ONLY - that might work for some people. For using a disc, it must be on a flat surface.

Thanks for your interest in Samsung products.

--Mr. S
9 years, 1 month ago
by
Posted by: 
Samsung