Picture quality
Why was the picture s much crisper in the store the in my own home? There is a big difference. In fact I could have bought a different brand and a lot cheaper then the one I bought. I bought this one because I was mesmerized by the picture and now very disappointed
Without knowing any specific details, it's hard to determine why this might be happening.
It's recommended that you check your incoming signals and make sure they're coming in at 720 or 1080 resolutions. Often times, people forget to change the video output on the cable/satellite box, Blu-Ray player or game consoles. As a result, a lower resolution is sent to the TV and it doesn't look as good as it could.
If that still doesn't resolve the issue, please reach out to a Best Buy Geek Squad Agent for further assistance and troubleshooting.
--Mr. S