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April 24, 2013
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November 7, 2025
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Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel

Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.

I can not brown/crisp my pizza crust no matter what i do. Does the side heating elements have anything to do with this? THANK YOU

Hi Don, I have a solution to that. This range has a "pizza" function that is designed to produce a crisp and browned bottom while keeping the topping moist. Here https://bit.ly/2LfsOBA (page 47-48) under the "Using the easy cook feature" you'll see how to set it.

^Jefry

7 years, 3 months ago

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Samsung

Samsung - 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash - Black stainless steel

Samsung's activewash Top Load Washer with 5.2 cu. ft. capacity allows larger loads, so you can spend less time doing laundry. The built-in sink lets you pretreat and presoak your clothes with ease, while Steam Wash uses the power of steam to help remove stains. With Vibration Reduction Technology wash loads stay balanced and quiet even at high speeds.

I have this washer and dryer set and want to use the Smart Care, but it won't connect. If I have to buy the adapter, where does it plug into the machines?

Hi SmartCare.
It is not necessary to buy the adapter for this washer. However, I'd love to help you with the smart care connection. On this user manual link (https://bit.ly/2C4t4hB) on page 37, you will find the instructions to set the app successfully. ^Gaby

7 years, 3 months ago

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Samsung

Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black stainless steel

This Top-Freezer Refrigerator features FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.

Purchased black stsinless steel frig 5 mnths ago & today grandson threw door open & hit edge of countertop. Put dime-size dent in door. Very noticeable. Can this be repaired. Need someone in Cincinnati OH. Or does the door have to be replaced.

Hi Mammie.
In this case, the door has to be replaced. Below I'll leave a link where you can locate the closest authorized service center by Samsung to your location to perform the repair. (https://bit.ly/1gbMB4h) ^Gaby

7 years, 3 months ago

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Samsung

Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

Fill up the fridge with all your favorites from the farmer~s market, bulk store, or local grocery. This Samsung refrigerator has the space to store ingredients for all the ways you like to eat, and keep them cool, crisp, and fresh until mealtimes.

Is there a night light for the water and ice dispenser in the Samsung Model #RS25J50

Hi CapKirk,
This unit does not have the light feature on the dispenser
^Joan

7 years, 3 months ago

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Samsung

Samsung - 28 cu. ft. 4-Door French Door Refrigerator with Counter Height FlexZone Drawer - Black Stainless Steel

This 4-door refrigerator is everything you expect from Samsung, and more. Twin Cooling Plus keeps produce fresher for longer. The FlexZone Drawer is optimized for family organization, with Smart Divider and four temperature settings. Plus, adjustable Shelves designed to fit taller items with ease, LED display with water and ice dispenser, Ice Master ice maker that stores over 4 lbs. of ice, and more.

I’m interested in a refrigerator tgat has a height dimension of 70 inches. The space in my kitchen for the fridge is under some high cabinets and the total height is just at 70..Is the stated 70 inch height measured from floor to top of hinges?

Hey Liz,
That's correct! The overall height including hinges is 70". For more information about the dimensions, check page 9 of the user manual.
https://bit.ly/2wG5Dwx
^Joan

7 years, 3 months ago

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Samsung

Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range

Add this versatile gas range to your kitchen and enjoy cooking your favorite dishes. Bake cookies and cakes with the ease of the efficient convection system, and prepare delicious breakfasts and more on the stovetop griddle.

Dose anyone know the type of plug required for this new stove. I don’t know if I have to update the plug to a GFI type or just keep it standard?

Hi There,
Take a look at page 26 of the installation manual to check the electrical requirements for this range.
Installation Manual: https://bit.ly/2K5NChU
^Joan

7 years, 3 months ago

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Samsung

Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black stainless steel

Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.

Question if I have above cabinets that r 60 inch high and the door of this washer opens up to 61 will I have issues

Hey Eddy! You might feel uncomfortable with opening the door due to the measure but so far, you won't have any inconvenience with the performance of your washer.
^Rafael

7 years, 3 months ago

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Samsung

Samsung - 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry

2017 ENERGY STAR~ certified dryer is eco-friendly and energy-efficient.* Advanced features, such as Multi-Steam technology, give you the ability to steam away wrinkles, while Eco Dry uses up to 25% less energy for every load.

How do you connect it to the smart home app?

Hey Dppitts,
This Dryer is not compatible with Smart Home because it doesn't have Wi-Fi capability.
Please, take a look at page 38 of the user manual to check the steps to use the Smart Care App with your dryer if it's showing an error code.
User Manual: https://bit.ly/2L7ARUu
^Joan

7 years, 3 months ago

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Samsung

Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel

Samsung refrigerator: Organize your groceries your way with this 4-door Flex French door refrigerator, which features a Cool Select Plus area that can be used as extra refrigerator or freezer space. Gallon door storage keeps your family's favorite drinks handy.

How can I see the current temp of the flexzone area? I just changed that area to freezer from chill and don’t want to put freezer items in there until it will keep the food frozen.

Hi There,
The temperatures for the Flex Zone are the following:
Freezer: •Same as the freezer. •Soft Freezing: 23 °F (-5 °C)
•Chill: 30 °F (-1 °C). •Cool: 41 °F (5 °C). For more info, you can check the user manual page 20.
User Manual: https://bit.ly/2JMtah3
^Joan

7 years, 3 months ago

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Samsung

Samsung - 4.5 Cu. Ft. 10-Cycle High-Efficiency Front-Loading Washer with Steam

Samsung's Front Load Washer with 4.5 cu. ft. capacity allows for larger loads so you can spend less time doing laundry. Steam Wash helps steam away stains without pretreating your laundry, while Vibration Reduction Technology keeps loads balanced and quiet even at high speeds.

Can I stack my existing LG dryer (model DLE5977W) on top?

Hi Rick! Only Samsung Dryer can be stacked on top of this washer.
^Rafael

7 years, 3 months ago

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Samsung