Samsung
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- Answer Count60553
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- First AnswerApril 24, 2013
- Last AnswerFebruary 26, 2025
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Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Elevate the look of your kitchen with Samsung's ENERGY STAR® Certified, Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around the cooktop sides and up through the slim control panel. Air Fry built into the oven lets you cook healthier fried food, and you can grill family favorites on the removable non-stick griddle.
Not sure how to control the temperatures on the 3 size burner. I understand how to turn each one on, but the temperature low through high never seems to work correctly. Always on high.
Hi Lois,
It really can be disappointing when you are trying to control the heat of your cooktop and it doesn't respond the way you would like. Let us help you out.
I have shared a Samsung link below to help with your experience with the cooktop.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
In addition, your range model uses a radiant surface element. The heating elements retain heat better than a regular electric cooktop. The stored heat keeps it warmer for a longer period making the temperature change longer (making it hotter or cooler).
Should you need more assistance with your range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148294244 to help our team pull up your information.
Leo
It really can be disappointing when you are trying to control the heat of your cooktop and it doesn't respond the way you would like. Let us help you out.
I have shared a Samsung link below to help with your experience with the cooktop.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
In addition, your range model uses a radiant surface element. The heating elements retain heat better than a regular electric cooktop. The stored heat keeps it warmer for a longer period making the temperature change longer (making it hotter or cooler).
Should you need more assistance with your range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148294244 to help our team pull up your information.
Leo
3 weeks, 6 days ago
by
Posted by:
Samsung
Now you can easily beautify your backsplash and give it the upgrade it deserves. Choose a premium, professional look or cover up any unfinished backsplash area with a sleek 4" backguard for your 30" Front Control Slide-in Range.
What back guard will fit a Samsung MX58K9500WG/AA range? Thanks
Hi Lucky,
We are happy to provide details to your questions.
There is no backguard that is compatible with your Samsung range model. This Samsung backguard accessory is compatible with several Samsung range models and I have listed them below.
NE63T8751SG/AA
NE63T8711ST/AA
NE63T8711SG/AA
NE63T8511ST/AA
NE63T8511SG/AA
NE63T8311SG/AA
NE63T8111SG/AA
NY63T8751SG/AA
NX60T8751SG/AA
NX60T8711ST/AA
NX60T8711SG/AA
NX60T8511ST/AA
NX60T8511SG/AA
NX60T8311SG/AA
NX60T8111SG/AA
Leo
We are happy to provide details to your questions.
There is no backguard that is compatible with your Samsung range model. This Samsung backguard accessory is compatible with several Samsung range models and I have listed them below.
NE63T8751SG/AA
NE63T8711ST/AA
NE63T8711SG/AA
NE63T8511ST/AA
NE63T8511SG/AA
NE63T8311SG/AA
NE63T8111SG/AA
NY63T8751SG/AA
NX60T8751SG/AA
NX60T8711ST/AA
NX60T8711SG/AA
NX60T8511ST/AA
NX60T8511SG/AA
NX60T8311SG/AA
NX60T8111SG/AA
Leo
3 weeks, 6 days ago
by
Posted by:
Samsung
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Does the Samsung 43 inch du 2000 have a port for optical audio output? One of the existing answers speaks of input not audio output with an optical cable.i am confused. Thanks
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Step into a new stage of storage with the Samsung PRO Ultimate MicroSD. It supports every ambition from creative pursuits, to professional projects and personal memories with high speed and the compatibility to keep you on top of your game
This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.
My handle broke after 10 months. Is there a replacement?
Greetings!
We are glad to answer your question about this Samsung microwave model.
I have shared below the website of our authorized distributor for parts and accessories. Please visit the website to check on the availability of a compatible door handle.
Samsung Parts:
https://samsungparts.com/pages/supports
Leo
We are glad to answer your question about this Samsung microwave model.
I have shared below the website of our authorized distributor for parts and accessories. Please visit the website to check on the availability of a compatible door handle.
Samsung Parts:
https://samsungparts.com/pages/supports
Leo
3 weeks, 6 days ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung’s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
My control panel shows :00 and I am unable to access any of the buttons. In addition, my oven does not come on. Help!
Greetings!
It sounds like you're dealing with an unresponsive control panel, which can be super frustrating. We are here to help.
I have shared a Samsung link below to help with your experience with your range model.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Should you need more assistance with your range model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148292281 to help our team pull up your information.
Leo
It sounds like you're dealing with an unresponsive control panel, which can be super frustrating. We are here to help.
I have shared a Samsung link below to help with your experience with your range model.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Should you need more assistance with your range model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148292281 to help our team pull up your information.
Leo
3 weeks, 6 days ago
by
Posted by:
Samsung
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It’s customizable and showcases expert validated color and 4K resolution.
Awesome belongs to anyone with Galaxy A15 5G. Built with all the essential features, Galaxy A15 5G makes it easier to embrace cutting edge innovation while providing unmatched value. Immerse yourself in your favorite content, with Samsung TV Plus, showcased in crisp clarity on a bright display. Capture and cherish precious moments spent with friends and family using a triple lens camera system, and never worry about running out of space with expandable storage. Power through your day with a reliable battery that charges at lightning speed with Super Fast Charging. Plus, with Samsung Wallet and four years of softwareupdates included, you can trust that your A15 5G can support your every need. Experience the awesomeness in every day with Galaxy A15 5G where innovation meets accessibility. Awesome experience. Awesome value.
Is the samsung Galaxy A15 5g compatible with consumer cellular?
Greetings LaDonna, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you think of any other questions for us by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra
3 weeks, 6 days ago
by
Posted by:
Samsung
Awesome belongs to anyone with Galaxy A15 5G. Built with all the essential features, Galaxy A15 5G makes it easier to embrace cutting edge innovation while providing unmatched value. Immerse yourself in your favorite content, with Samsung TV Plus, showcased in crisp clarity on a bright display. Capture and cherish precious moments spent with friends and family using a triple lens camera system, and never worry about running out of space with expandable storage. Power through your day with a reliable battery that charges at lightning speed with Super Fast Charging. Plus, with Samsung Wallet and four years of softwareupdates included, you can trust that your A15 5G can support your every need. Experience the awesomeness in every day with Galaxy A15 5G where innovation meets accessibility. Awesome experience. Awesome value.
Will this phone work with Verizon?
Salutations ThomasA, thanks for taking the opportunity to ask us your question about the Samsung Galaxy A15. Yes, the advertised unlocked Galaxy A15 is compatible with Verizon as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, and US Cellular. If you have any other questions, do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra
3 weeks, 6 days ago
by
Posted by:
Samsung